General Inquiries:
For general information on services available, call:
905 546-CITY (2489)
or E-mail to info@hamilton.ca
Long Distance residents in the 519 area code:
To avoid long distance charges when calling the Customer Contact Centre or other City of Hamilton departments, residents in the 519 area code are reminded to continue using 519 647-2577, as this call is rerouted automatically to 905 546-CITY (2489).
Campbellville residents can call 905 634-2971 and will automatically be rerouted to 905 546-CITY (2489).
Translation is available in 149 languages. When calling 905 546-CITY callers can identify their language preference to be connected to the appropriate interpreter.
The Bell Canada Relay Service is available to assist in placing a call from persons who use a TTY/teletypewriter. For TTY, please type 711 for the operator and by telephone, dial 1-800-855-0511. The operator will also assist in placing VCO (Voice Carry Over) and HCO (Hearing Carry Over) calls. (There is no charge for local calls.)
Contacts:
Jane Lee, Director of Customer Service, Access & Equity
905 546-2424 ext 2654
FAX: 905 546-2652
jlee@hamilton.ca
Marnie Cluckie, Manager, Municipal Service Centre
905 546-2424 ext 2208
FAX: 905 546-2652
Marnie.Cluckie@hamilton.ca
Maxine Carter, Access & Equity Co-ordinator
905 546-2424 ext 6419
FAX: 905 546-2652
mcarter@hamilton.ca
Verna Radford, Manager, Customer Contact Centre
Mailing address:
330 Wentworth Street North
Hamilton, ON L8L 5W2
905 546-2424 ext 6155
FAX: 905 540-6161
vradford@hamilton.ca
Carolyn Bish, Administrative Assistant
905 546-2424 ext 5174
FAX: 905 546-2652
cbish@hamilton.ca