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City of Hamilton - Planning & Economic Development

Animal Services

Animal Services’ first priority is the health and safety of the general public. We respond to public requests to pick-up and impound stray dogs and stray animals that have been confined; removal of injured wildlife, removal of companion animals and large wildlife animal carcasses from public and private property; and transportation of injured companion animals for emergency veterinary services (service fees may apply). In addition to responding to public inquiries and requests, we provide various tools to keep you and your pet safe such as educational information, licensing, and lost and found services.

Animal Licensing & Lost and Found

By-law & Enforcement


Pet Services

For information regarding leash free parks and zones, please visit the Parks webpage.

If you wish to file a complaint regarding barking dogs or owners not cleaning up after their pets on their own property, please contact the Municipal Law Enforcement section by calling the Customer Contact Centre at 905-546-CITY (2489), Monday to Friday, 8:30 a.m. - 4:30 p.m.

About Us:

The Municipal Law Enforcement Officers dedicated to Animal Services are municipal employees and have jurisdiction throughout the City of Hamilton. Each officer is appointed by municipal by-law pursuant to the Police Services Act, and all are deemed to be Peace Officers during the performance of their duties.

The Section is under the management of the Parking & By-law Services Division of the Planning and Economic Development Department. Its activities are overseen by both the Planning Committee and the Committee of the Whole. It's enforcement activities usually focus on matters resolved through the provisions of Part I and Part III of the Provincial Offences Act.


Contact Information:

Hours of Operation:
Monday - Friday: 8:30 am - 4:30 pm
Saturday and Sunday: 10:00 am - 2:00 pm

247 Dartnall Road Hamilton ON L8W 3V9
(located at the back of the SPCA building)
Phone: (905)574-3433

Dispatch Services:
Monday - Friday:  8:30 a.m. - 4:30 p.m.
Emergencies Only:
Monday - Friday  4:30 p.m. - 8:30 a.m.
Weekends and Holidays

Fax: (905)574-8877
Licensing Fax: (905)546-4044

(Please note that this e-mail address is not monitored continuously and should not be used for matters requiring immediate attention.)

Online Services:

YouTube™ Videos:

Things You Need to Know:

Most Requested Information:

 Hamilton/Burlington SPCA 

The Hamilton/Burlington SPCA is a private, not-for-profit animal welfare organization dedicated to the prevention of cruelty to animals, the rescue and adoption of homeless pets, providing support to keep pets in loving homes, and the development of respect, compassion and empathy for every living creature.  You may visit their website at or call 905-574-7722 for more information.