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City of Hamilton

FAQ's

1. Where is the Human Resources Department located and what are the hours of operation? ID - 247
2. Are you accepting applications? ID - 249
3. Can I obtain Archival Records? ID - 251
4. Are you recruiting Fire Fighters at this time? ID - 253
5. Co-operative Education Placements? ID - 257
6. Information by other Human Resource practitioners? ID - 259
7. How do I apply for a position with The City of Hamilton? ID - 1608
8. What positions does the City of Hamilton hire for? ID - 1609
9. How often are positions posted on the City of Hamilton web site? ID - 1658
10. Whom do I call if I have a problem submitting my on-line application? ID - 1659
11. How will I know Human Resources received my on-line application? ID - 1661
12. Once I have applied on-line, should I send a hard copy just to make sure? ID - 1662
13. How do I make changes to my on-line application once it is submitted? ID - 1664
14. How do I withdraw my application if I am no longer interested in the position? ID - 1665
15. How do I check the status of the position I applied for? ID - 1666
16 Why can’t I view my resume attachment?


1. Where is the Human Resources Department located and what are the hours of operation? ID - 247

The Human Resources office is physically located at 120 King Street West, 9th Floor, Hamilton, ON. Hours of Operation: 8:30 a.m. to 4:30 p.m. Monday through Friday. If you wish to send something by mail, address it to the Human Resources Department, c/o City Hall, 71 Main Street West, Hamilton, ON L8P 4Y5.

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2. Are you accepting applications? ID - 249

Internal candidates are given first consideration for job opportunities. If a position cannot be filled internally, it may be advertised in the newspaper, and posted both on our job board and on our web site.

Click here for employment opportunities open to the public:
http://www.hamilton.ca/CityServices/Careers/CareerOpportunities/
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3. Can I obtain Archival Records? ID - 251

Former employees, or family members of former employees, can obtain information located in archived personnel files. The release of any information will be guided by the Municipal Freedom of Information and the Protection of Privacy Act.

For information on Freedom of Information and the Protection of Privacy Act visit:
http://www.hamilton.ca/CityDepartments/CorporateServices/Clerks/MFIPPA_adn_PHIPA.htm
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4. Are you recruiting Fire Fighters at this time? ID - 253

Firefighter applications are NOT being accepted at this time.

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5. Co-operative Education Placements? ID - 257

High school Co-operative Education placements are handled through the Staffing Specialists' Office in association with the various school boards. If you are a high school student interested in a placement, contact your school representative.

College and University Co-operative Education placements are arranged between the school and individual departments.

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6. Information by other Human Resource practitioners? ID - 259

Information on Human Resource policies and procedures, staffing numbers, collective agreements, unions, fair wage policies, and job evaluations can be obtained by dialing (905) 546-4462. Please select option 0 to reach a Human Resources attendant.

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7. How do I apply for a position with The City of Hamilton? ID - 1608

The City of Hamilton strongly encourages applicants to submit their resume electronically. For persons who do not have access to a computer, resumes can also be submitted via fax: 905-546-2650; by mail: Human Resources Department, c/o City Hall, 71 Main Street West, ON L8P 4Y5 or by visiting us at our physical address - 120 King Street West, 9th Floor, Hamilton, ON. When submitting your resume, please ensure that you quote the following information: Job Title and the Reference Number. Please note, at present, resumes are accepted in response to advertised vacancies only.

Click here for more information:
http://www.hamilton.ca/CityServices/Careers/

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8. What positions does the City of Hamilton hire for? ID - 1609

The City of Hamilton employs staff in a wide range of disciplines and career fields. We employ: Engineers, Economic and Environmental Planners, Nurses and other Health Care Professionals, Finance Experts, Fitness and Recreational Staff, Legal Professionals, Firefighters, Paramedics and Police Officers, Information Technology Professionals, Tradespeople, as well as people with a variety of other skills and training. Our employees experience challenging, rewarding, enjoyable and fulfilling careers. The City, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.

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9. How often are positions posted on the City of Hamilton web site? ID - 1658

Positions available to the public are posted on the web site as they become available. It is important, therefore, to visit the website regularly to check for job opportunities.

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10. Whom do I call if I have a problem submitting my on-line application? ID - 1659

If you encounter a problem submitting your on-line application, please check the following Troubleshooting Guide for resolutions to frequently encountered problems.
http://www.hamilton.ca/CityServices/Careers/CareerOpportunities/FAQsAboutApplyingOnline.htm

If these tips still don't resolve your problem, please contact us using our eServices Feedback Form.
http://www.hamilton.ca/CityServices/Careers/CareerOpportunities/ContactUs.htm
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11. How will I know Human Resources received my on-line application? ID - 1661

You will receive an e-mail confirming receipt of your application. Please note you must provide a valid email address to receive the confirmation.

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12. Once I have applied on-line, should I send a hard copy just to make sure? ID - 1662

No, if you receive e-mail, that is confirmation that your application has been received and you should not send a hard copy.

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13. How do I make changes to my on-line application once it is submitted? ID - 1664
 

If you need to change information such as your education, qualifications, or wish to attach a revised resume for a job that you have already applied to, you can do so by reapplying on-line for that job before the closing date. Only the last information that you submitted for that job will be considered.  If you wish to change your personal contact information (i.e. name, address, phone number, etc.) you can do that on-line at any time.

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14. How do I withdraw my application if I am no longer interested in the position? ID - 1665

If you are no longer interested in a position and wish to withdraw your application contact the Human Resources Department at 905-546-2424, Extension 2397 and ask to speak to a Staffing Assistant to withdraw your application.

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15. How do I check the status of the position I applied for? ID - 1666

Only those external applicants who are to be considered for an interview/test will be contacted.

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16. Why can’t I view my resume attachment?

If you see a hyperlink to your resume in your Career History, this means your attachment was submitted. However, some internet browser types and versions will not allow you to view your resume attachments unless you specifically configure your computer to allow for this.  Please consult with your Internet Service Provider for assistance regarding configuration settings required to view various attachments and file types.  Note:  City of Hamilton Staffing Specialists will be able to view your attachments.

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