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City of Hamilton

Support Programs - Utilities Arrears

  • Up to $1,500 in assistance per year for families with children
  • Up to $799 in assistance per year for singles and couples without children
  • Request will be made to stop shut-off notice immediately
  • Approved assistance will be paid directly to utility company
  • Security deposits will be refunded to the City of Hamilton for Ontario Works or Ontario Disability Support Program clients (if applicable)

How to Apply

  • Low income families or individuals
    Contact Special Supports Program at 905-546-2590.
  • Ontario Works participants
    Contact your case manager at 905-546-4800.
  • Ontario Disability Support Program participants
    Contact your case manager at 905-521-7280.

For more information contact Special Supports:

Email support@hamilton.ca
Phone 905-546-2590 
8:30 am to 4:30 pm

Funding sources for this program provided by the City of Hamilton - Water and Wastewater Division, Ministry of Community & Social Services, Emergency Energy Fund