Schedule, Routes & Maps

Holiday Closures
October 8, 2015 - 9:59am

Thanksgiving October 12, 2015 - What's Open and What's Closed?

All City of Hamilton administrative offices will be closed on Thanksgiving, Monday, October 12, 2015

For emergencies involving roads, water mains, sewer systems, public health and safety issues, please call 905-546-2489.

Green Cart, Recycling and Garbage Collection

  • There will be no green bin, blue box, bulk waste, yard waste, or garbage pick-up on Monday, October 12.
  • Pick up will be one day later than your regularly scheduled collection day.
  • Waste must be at the curb by 7 am.

To view your collection schedule, visit
Community Recycling Centres and Transfer Stations will be closed on Monday, October 12.

HSR Bus Schedules

  • The HSR will be operating on a Sunday/ Holiday Schedule on Monday, October 12.
  • Call HSR information at 905-527-4441 for more details.


  • DARTS will be operating holiday service hours on Monday, October 12. All subscription trips on DARTS, with the exception of dialysis, are cancelled for Monday, October 12. If passengers need to travel on this day, they must make an advance reservation to do so.
  • ATS customer service will be closed on Monday, October 12.


  • All recreation/ aquatic centres, arenas and seniors centres will be closed on Monday, October 12.

Hamilton Civic Museums

  • Dundurn National Historic Site, Whitehern Historic House & Garden, Battlefield House Museum & Park, Hamilton Museum of Steam & Technology, The Hamilton Military Museum, Fieldcote Museum and Griffin House will be closed, Monday, October 12.
  • The Hamilton Children’s Museum reamins temporarily closed for renovations.

For more information about Civic Museums, please visit

Tourism Hamilton Visitor Information Centre

Tourism Hamilton Visitor Information Centre (Lister Building, 28 James St. N.) will be is open from 11 am to 3 pm on Monday, October 12.

Hamilton Farmer’s Market Hours

  • Sunday, October 11 - Closed
  • Monday, October 12 - Closed
  • Tuesday, October 13 - 8 am to 6 pm
  • Wednesday, October 14 - Closed
  • Thursday, October 15 - 8 am to 6 pm
  • Friday, October 16 - 8 am to 6 pm
  • Saturday, October 17 - 7 am to 5 pm

Hamilton Public Library

  • All branches of the Hamilton Public Library will be closed for Thanksgiving on Sunday, October 11 and Monday, October 12.
  • For more information on library hours, please visit:

Public Health Services

For Public Health matters concerning:

  • Reports of suspected reportable diseases and food poisoning, call 905-546-2063
  • Reports of environmental spills, fires or other events that may be a health hazard or safety issue, call 905-546-2489
  • Reports of rabies animal exposures, call 905-546-3500
  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit

Ontario Works

  • All Ontario Works offices will be closed on Monday, October 12, and will reopen Tuesday, October 13 at 8:30 am.
  • The Employment Resource Centre located at 181 Main St. W (Career Development Centre) will be closed on Monday, October 12. It will be open to assist you with any employment service needs on Tuesday, October 13 at 8:30 am.

Animal Services

  • The Animal Services Shelter will be closed on Monday, October 12.
  • For 24-hour Animal Services emergency issues, please call: 905-574-3433.

Property Tax Payments

  • During the holiday, you may submit your property tax payment into a drop box at the rear doors of City Hall, 71 Main Street West or at one of our Municipal Service Centres.
  • All Municipal Service Centres will be closed on Monday, October 12, and will reopen on Tuesday, October 13.

The locations are:

  • Ancaster: 300 Wilson Street East (map)
  • Dundas: 60 Main St. (map)
  • Flamborough: 7 Innovation Drive, First floor (map) New - temporary location
  • Glanbrook: 4280 Binbrook Rd. (map)
  • Stoney Creek: 777 Hwy. 8 (map)

Payments may also be made anytime by mail to:

The City of Hamilton
c/o Tax Department
71 Main Street West
Hamilton, Ontario, L8P 4Y5

Parking Violations

Online payments can be made at:

Payment of Parking Violations can be made by mail to the pre-printed address indicated on the parking tag or dropped off into the drop box at the nearest Municipal Service Centre (see addresses above) or Taxation Division (noted above). The Hamilton Municipal Parking System office at 80 Main St. West, at Summers Lane, also accepts payments for parking violations at its drop box.

Traffic Violations

Online payments can be made anytime at:

The Provincial Offences Administration Office at 45 Main St. East, 4th Floor, Suite 408 (John Sopinka) Court House will be closed on Monday, October 12.

Fall Bus News
August 26, 2015 - 4:39pm

Get the latest news on fall schedule changes, Ti-Cat Ticket to Ride, photo IDs and the new fare structure effective September 1, 2015.

HSR Fall Schedule changes are effective September 6, 2015

  • HSR schedule changes

New route & schedule changes

Extension of Route 21 -  UPPER KENILWORTH
With the roadway improvements completed in the Mud Street and Pritchard Road area, we can now extend this route into the Heritage Greene Plaza. This route will operate via Mountain Brow Blvd., Mud St., Pritchard Rd., Stone Church Rd., Winterberry Dr., Artfrank St., and Upper Mount Albion Rd. The recovery point will be at the bus bay on the west side of Upper Mount Albion Rd. just north of Stone Church.

This route will no longer be interlined with Route 33 - SANATORIUM. This route will now service the inside of Mohawk College campus in both directions.

New routing of Route 18 - WATERDOWN
A new two direction routing (clockwise and counter-clockwise) will be implemented. The routing will service the residential areas along Hollybush Dr. and Spring Creek Dr. as well as commercial areas along Clappison Ave. and Horseshoe Cres. 

Additional Weekday service has been added along with Saturday service, which will operate from approximately 8 am to 8 pm.

HSR's Ticket to Ride Program

The Hamilton Street Railway in partnership with the Hamilton Tiger-Cats is offering a program for the 2015 home season games. This will allow loyal Tiger-Cats fans to board HSR and DARTS vehicles free of charge with a valid game ticket on game days.

New McMaster HSR fare cards

New for September 2015!
McMaster University students must now present both their valid McMaster Student ID card plus the new HSR Transit Pass with matching Student ID # as issued by the school.

Photo IDs

Secondary school students must show valid Student Photo ID when using HSR Elementary/ Secondary Tickets, Monthly Passes or PRESTO Cards.

Children in elementary school grades 6, 7 and 8 are not required to carry HSR Photo ID. However, mature looking elementary students are encouraged to obtain an HSR Photo ID card.

HSR Photo ID cards are available during your school’s photo session at the beginning of the school year.

If you missed your school’s photo session or have lost your Photo ID, visit the HSR Customer Service Centre with a signed application form you can obtain from your School office. We are open Monday to Friday, excluding holidays from 8:30 am to 4:30 pm. A nominal fee is charged for the Photo ID.

New HSR fleet 60' buses

The following routes will utilize the new 60' articulated buses during most time periods:

  • Route 10 - B Line Express
  • Route 20 - A Line Express
  • Route 27 - Upper James
  • Route 35 - College
  • Route 51 - University

HSR Transfer policy

You can get a free printed transfer if you have to take more than one bus to complete your trip. Just ask the HSR Operator, when you pay your fare, for a transfer.

A printed transfer will be issued to you. If you have a PRESTO card, Monthly Pass, University/College Pass or Annual Pass you do not need a printed transfer. The PRESTO card will write a transfer to the card when tapped on the device inside the bus.


Trans-Cab is available to our customers as an ‘extension’ to some of our bus routes in designated areas.

Trans-Cab is not intended to replace existing HSR bus routes. You must travel on an HSR bus, for at least one bus stop, before transferring to Trans-Cab.

Fare increase & service improvements

New fare structure effective September 1, 2015

Cash (Adult, Student, Senior) - $2.75
Adult Paper Ticket or PRESTO - $2.15
Monthly Pass or PRESTO - $94.60 

Student - Elementary/ Secondary
Person between the ages of 5 and 19 who attends an elementary or secondary school in the City of Hamilton. All secondary students must present their HSR photo ID when using a student fare.
Paper Ticket or PRESTO - $1.80
Monthly Pass or PRESTO - $79.20

Senior - Persons age 65+, PRESTO Only
PRESTO Single Ride - $1.80
PRESTO Monthly Pass - $23.50
PRESTO Senior Annual Pass - $235.00

Day Pass
Unlimited travel on all regularly scheduled routes for a maximum of two adults and four youth/ children for that day for $12.90

Transcab Program
A $0.50 Transcab premium is charged in addition to the HSR fare.

Exchange of old tickets

Current early series 2015 HSR tickets can be used with an additional $0.15 between September 1st and September 30th, 2015.
Any unused tickets may be exchanged at the HSR Customer Service Centre (Hunter Street GO Centre) with an additional $0.15 per ticket.

Authorized HSR ticket & pass vendors

To ensure that you are charged the correct price, buy your HSR tickets and passes from authorized vendors.
If you have any questions, please call our HSR Information Line at 905-527-4441.

Customer Service Centre

Our Customer Service Centre is located at 36 Hunter Street East (Hamilton GO Centre) and is open on Weekdays (excluding statutory holidays) from 8:30 am to 4:30 pm.

We accept Cash as well as Direct Debit, MasterCard, and Visa for all purchases over $5 at our location.

We do not sell paper tickets or paper monthly passes but, we do:

  • sell and load PRESTO cards,
  • sell Day Passes, Senior Monthly and Annual Passes,
  • issue Golden Age Passes and photo ID,
  • provide HSR information
  • manage our Lost & Found section

If you have lost an item, please call us at 905-546- 2424 ext. 1882 to see if the item has been turned in and brought to this location.

10 Year Local Transit Strategy

The City of Hamilton’s 10 Year Local Transit Strategy, approved by Council on March 11, 2015, builds upon Rapid Ready, and provides short term actions for City Council to continue developing Hamilton’s transit network.
This strategy addresses:

  • Current system deficiencies
  • Updated service standards and the alignment of service to meet them
  • The accommodation of future growth
  • Increases in ridership through the introduction of additional bus service on the proposed rapid transit corridors
  • Improvements to the customer experience
  • Methods to help transit run faster and more reliable, known as transit priority measures
  • Funding sustainability including a multi-year fare strategy
Map of bus routes throughout Hamilton

Service at a Glance

Find route & schedule info with our interactive tool

In real-time, Trip planner allows you to:

  • Create your own personalized route schedules.
  • Create your own personalized itineraries.
  • Monitor the location of the buses.
  • Find your Next Departures information requires your stop number. 
  • Locate the nearest transit stops in or around a location so that you can plan a trip. 
  • Determine the stop number to find the Next Departures at that stop. 
Printable Route Timetables

View and print PDF versions of HSR timetables. Each timetable contains:

  • Weekday, Saturday & Sunday schedules
  • Bus Check information
  • Route maps

For further inquiries please call HSR Information at 905-527-4441.
Thank you for taking transit and riding the HSR!

I live outside of the regular HSR route, can I use Trans-Cab?

Trans-Cab service is provided in portions of Glanbrook and Stoney Creek.

Request a Trans-Cab pickup from one of these areas; you will be driven to the Trans-Cab transfer point where you will then board a regular HSR bus when it arrives.

It’s convenient, quick and smoke-free. Trans-Cab service only costs a regular HSR bus fare plus a premium of $.50.

How can Bus Check help me find route information?

(905) 527-4441 is the only number you need to call when looking for HSR information.

When you use the 4-digit number for your bus stop (found at the bus stop, on the route timetable or from an Information Clerk), Bus Check gives you information on:

  • the next bus arriving at your stop
  • allows you to do future trip planning (how?)
  • talk to an Information Clerk

Fare and detour information, lost & found, and customer service are also accessible through Bus Check.