Customer Service

• My Shopping Cart
  
• Help and FAQs
  Get the assistance that you need and answers to frequently asked questions about ecommerce transactions.
• Security Statement
  
• City Merchandise Page
  Looking for City Merchandise? It is not available for online purchase at this time – please visit our City Merchandise page for information on how to buy.
• Refund Policy
  
• Privacy Policy
  Personal information appearing on this page is collected under the authority of the Municipal Act, 2001, S.O. 2001, c.25 and will be used within the Culture And Recreation department for analysis. Questions about this collection can be directed to: Manager of Culture 546-2424 ext. 3967, c/o City of Hamilton, 71 Main Street West, Hamilton, Ontario L8P 4Y5 . For more information, please see our Privacy Policy.