Apply for Child Care Subsidy

Weather Alert
February 10, 2016 - 4:20pm

The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016

HAMILTON ON – February 10, 2016 - The Medical Officer of Health for the City of Hamilton is issuing a Cold Weather Alert effective overnight into the early morning of February 11, 2016.  A Cold Alert is issued when current or anticipated weather conditions are at or below minus 15 degrees Celsius or minus 20 with wind chill.  

This alert will remain in effect until a cancellation notice is issued.

The City of Hamilton has notified community agencies who work with vulnerable and homeless people. Each of those agencies, including Salvation Army, will implement their policies and procedures with regards to cold weather. The City of Hamilton Recreation Centres are available during regular hours for those who need to keep warm and the MacNab Transit Terminal will stay open until HSR service ends.

Members of the public can report the location of a person in need of shelter to the Salvation Army at 905-527-1444 Ext. 0. 

For more information visit

Holiday Closures
February 10, 2016 - 10:41am

Family Day Monday, February 15 - What's Open & What's Closed

All City of Hamilton administrative offices will be closed on Family Day, Monday, February 15

  • For emergencies involving roads, water mains, sewer systems, public health and safety issues, please call 905-546-2489.

Green Cart, Recycling and Garbage Collection

  • There will be no green cart, blue box, bulk waste, yard waste, or garbage pick-up on Monday, February 15.
  • Your pick-up will be one day later if it falls on or after the holiday.
  • Waste must be at the curb by 7 am.

To view your collection schedule, visit
Community Recycling Centres and Transfer Stations will be closed on Monday, February 15.

HSR Bus Schedules

  • The HSR will be operating on a Sunday/Holiday schedule on Monday, February 15.
  • Call HSR information at 905-527-4441 for more details.


  • DARTS will be operating holiday service hours on Monday, February 15.
  • All subscription trips on DARTS, with the exception of dialysis, are cancelled for Monday, February 15.
  • If passengers need to travel on this day, they must make an advance reservation to do so.

ATS customer service will be closed on Monday, February 15.


Hamilton Civic Museums

  • Dundurn National Historic Site, Whitehern Historic House & Garden, Battlefield House Museum & Park, Hamilton Museum of Steam & Technology will all be open on Family Day from 12 noon to 4 pm.  
  • The Children’s Museum will also be open from 11 am to 4 pm.
  • Hamilton Civic Museums will present special Family Day programming.
  • Fieldcote Memorial Park & Museum and Griffin House will be closed.

Tourism Hamilton Visitor Information Centre

Hamilton Farmers' Market

The Farmers' Market hours are as follows:

  • Saturday, February 13 - 7 am to 5 pm
  • Sunday, February 14 - Closed
  • Monday, February 15 - Closed
  • Tuesday, February 16 - 8 am to 6 pm

Hamilton Public Library

  • All Hamilton Public Library locations, except Central Library and Turner Park Branch, will be closed on Monday, February 15 for the Family Day holiday.
  • Central Library and Turner Park Branch will be open from 1 to 5 pm, offering regular library services plus a range of family-friendly programs.
  • Regular hours will resume on Tuesday, February 16 for all library locations. Please visit for more information.

Public Health Services

For Public Health matters concerning:

  • Reports of suspected reportable diseases and food poisoning, call 905-546-2063
  • Reports of environmental spills, fires or other events that may be a health hazard or safety issue, call 905-546-2489
  • Reports of rabies animal exposures, call 905-546-2489
  • Safe Water Program issues that may be a health hazard, call 905-546-2489 or visit

Ontario Works

  • All Ontario Works offices will be closed on Monday, February 15, and will reopen Tuesday, February 16 at 8:30 am.
  • The Employment Resource Centre located at 181 Main St. West (Career Development Centre) will be closed on Monday, February 15. It will be open to assist you with any employment service needs on Tuesday, February 16 at 8:30 am.

Animal Services

  • The Animal Services Shelter will be closed on Sunday, February 14 and Monday, February 15.
  • For 24-hour Animal Services emergency issues, please call: 905-574-3433 or visit

Property Tax Payments

  • During the holiday, you may submit your property tax payment into a drop box at the rear doors of City Hall, 71 Main Street West or at one of our Municipal Service Centres.
  • All Municipal Service Centres will be closed on Monday, February 15, and will reopen on Tuesday, February 16. Please note that the deadline for the first installment of the 2016 interim tax bills, for those not paying through a monthly pre-authorized payment plan or through their mortgage company, is on February 29, 2016.

Municipal Service Centre locations:

Payments may also be made anytime by mail to:

The City of Hamilton
c/o Tax Department
71 Main Street West
Hamilton, Ontario, L8P 4Y5

Parking Tickets

Payment of parking violations can be made by mail to the pre-printed address indicated on the parking tag or dropped off into the drop box at the nearest Municipal Service Centre or Taxation Division (noted above). The Hamilton Municipal Parking System office at 80 Main St. West, at Summers Lane, also accepts payments for parking violations at its drop box.

Traffic Violations

Financial assistance is available to eligible families who need child care for children ages 0-12 years. If you are eligible for fee subsidy, you may only have to pay a percentage of your total child care costs. This is dependant on your individual financial circumstances.

Before you apply, be prepared. You will need the following:

  • Registered with OneHSN - Centralized Child Care Registry
  • Proof of your current address
  • Proof of your reason for needing childcare 
  • Proof of family income. You must have filed your 2013 taxes to be eligible for 2015.
  • Proof of status in Canada for each family member
  • Canadian Child Tax Benefit (CCTB) statement, OR
  • Ontario Child Benefit Notice (OCB), OR
  • Federal Income Tax Notice of Assessment (NOA) for both applicants.
  • Families with children under the age of 6 should also send in their Universal Child Care Benefit Statement (Form RC62)

If you are missing this information, call Canada Revenue Agency. For your Notice of Assessment, call 1-800-959-8281. For your CCTB statement, call 1-800-387-1193. If you are receiving OW or ODSP, your worker will be able to determine your income through your OW or ODSP file.

How to apply

Choose one of the following methods to apply:

  • Download and complete the Child Care Fee Subsidy Application Form (PDF, 233 KB )
    Complete all sections of the application and return the signed form with all required documents to the Child Care Fee Subsidy Office (by mail, in person, by fax). Please see contact information below.
  • Call us at 905-546-4870 during regular office hours (Monday to Friday, 8:30 am to 4:30 pm). 
    When you call, we will discuss your reasons for needing child care and your personal financial situation to determine if you may qualify for fee subsidy. If it appears you qualify for fee subsidy, we will set up an in-person appointment with you. You will need to bring the above documents and any other documents we request. You and a staff member will complete an application and confirm your eligibility. Depending on your circumstances, you may be placed on a waiting list.

Next steps once approved

Once you have completed an application and are approved to start child care, you will need to choose a child care arrangement that best suits your needs with a licensed child care centre or a licensed private home child care agency that has a subsidy agreement with the City of Hamilton.

Waiting list

At this time, the City of Hamilton has a waiting list for child care fee subsidy. Depending on your circumstances, you may be put onto this waiting list. The order of the waiting list is based on the priority of the individual based on a number of factors. Wait times will vary depending on your priority and available funding.

Learn more about the waiting list.

What if I am not approved and I disagree with the decision of ineligibility?

Everyone has the right to appeal an ineligibility decision. Appeals must be submitted to the Child Care Fee Subsidy office in writing. Every written appeal will be considered and the original application will be reassessed. Any new information relevant to your situation may also be submitted to the Child Care Fee Subsidy office along with your appeal.All appeal decisions will be sent by mail to your home address.

Annual interview

If you are receiving child care fee subsidy, our staff will review your income information annually. If there are any changes in your circumstances throughout the year, you are also required to notify your case worker and depending on the changes, you may require a re-assessment. You must continue to file your income taxes annually in order to maintain your eligibility for child care fee subsidy.

If your circumstances change

If at anytime your situation changes, such as moving to a new address, change in marital status, a significant change in income and/or your reason for receiving child care fee subsidy, you must contact your subsidy eligibility worker to let them know.

Contact us

Phone: 905-546-4870
Fax: 905-546-3064

Office location
Child Care Subsidy
Lister Block Building
28 James Street North, 6th Floor
Hamilton, Ontario  L8R 2K1

Mailing address
City of Hamilton – Community Services
Child Care Subsidy
Lister Block Building, 6th Floor
P.O. Box 2040, Hamilton, Ontario  L8P 4Y5