Apply for Child Care Subsidy

Heat Warning
July 27, 2015 - 11:33am

The Medical Officer of Health for the City of Hamilton has called a Heat Warning effective beginning Monday July 27, 2015. A Stage 2 Heat Warning is issued when hot weather conditions are expected to last for 2 days. For more information visit

HAMILTON, ON – July 27, 2015 - The Medical Officer of Health for the City of Hamilton has called a Heat Warning effective Monday July 27, 2015. A Stage 2 Heat Warning is issued when hot weather conditions are expected to last for 2 days.

Weather: A hot air mass is expected to move into southern Ontario today. Daytime highs in the low thirties are expected today with warm overnight minimum temperatures near 20 degrees. The hot weather conditions will likely continue into Thursday

Response: The City of Hamilton and participating community agencies are responding to the heat by offering “cool places” to go at all 3 stages. They can be identified by a “Cool Down Here” sign at their entrances, along with a heat meter sign, which indicates which stage we are at.

During a Stage 2 Heat Warning, regularly scheduled public, family, adult and senior swims are free of charge at City of Hamilton indoor and outdoor pools. When a Stage 2 Heat Warning is in effect on a Saturday or Sunday, free 6 to 8 pm swim times are also added at six city pools. Visit and check under ‘Stage 2 Heat Warning’ for a list of pools.

Risk of heat-related illness can be reduced by following these recommendations:

  • Drink plenty of water.  Avoid drinking alcoholic and caffeinated beverages on hot days.
  • Go to an air-conditioned place.  Visit a cool place such as a mall, public recreation centres, public libraries, and other City run air-conditioned facilities, etc.
  • Dress to protect from the heat.  Wear lightweight, loose-fitting, light coloured clothing.  Wear a hat or take an umbrella to keep your head cool and don’t forget sunscreen.
  • Take it easy.  Limit physical activities (walking, running, gardening, etc.) during the day.  If rescheduling activities to dawn or dusk when it may be cooler, protect yourself with insect repellent as mosquitoes are more active at such times.  Check labels to apply.
  • Cool off.  Take a cool bath or shower.
  • Keep your living space cool.  Close your blinds or curtains.  Open windows to let air circulate when using a fan.
  • Never leave children or pets alone in closed vehicles.  Temperatures in a car can become life threatening within minutes.
  • Check on your neighbours and family.

Signs of heat exhaustion include heavy sweating, weakness, cold, pale and clammy skin; weak pulse, fainting and vomiting.  If experiencing symptoms, seek help right away – call 911 if needed.  For more information on how heat affects human health, see Health Canada’s website.

For tips on coping with the heat and places where to cool off, the public can contact 905-546-2489 Monday to Friday 8:30 am to 4:30 pm or go to  Heat information online is available in several accessible formats and in 13 languages.

Financial assistance is available to eligible families who need child care for children ages 0-12 years. If you are eligible for fee subsidy, you may only have to pay a percentage of your total child care costs. This is dependant on your individual financial circumstances.

Before you apply, be prepared. You will need the following:

  • Registered with OneHSN - Centralized Child Care Registry
  • Proof of your current address
  • Proof of your reason for needing childcare 
  • Proof of family income. You must have filed your 2013 taxes to be eligible for 2015.
  • Proof of status in Canada for each family member
  • Canadian Child Tax Benefit (CCTB) statement, OR
  • Ontario Child Benefit Notice (OCB), OR
  • Federal Income Tax Notice of Assessment (NOA) for both applicants.
  • Families with children under the age of 6 should also send in their Universal Child Care Benefit Statement (Form RC62)

If you are missing this information, call Canada Revenue Agency. For your Notice of Assessment, call 1-800-959-8281. For your CCTB statement, call 1-800-387-1193. If you are receiving OW or ODSP, your worker will be able to determine your income through your OW or ODSP file.

Ready to apply?

Choose one of the following methods to apply:

  • Download and complete the Child Care Fee Subsidy Application Form (PDF, 233 KB )
    Complete all sections of the application and return the signed form with all required documents to the Child Care Fee Subsidy Office (by mail, in person, by fax). Please see contact information below.
  • Call us at 905-546-4870 during regular office hours (Monday to Friday, 8:30 am to 4:30 pm). 
    When you call, we will discuss your reasons for needing child care and your personal financial situation to determine if you may qualify for fee subsidy. If it appears you qualify for fee subsidy, we will set up an in-person appointment with you. You will need to bring the above documents and any other documents we request. You and a staff member will complete an application and confirm your eligibility. Depending on your circumstances, you may be placed on a waiting list.

If I am approved, what are the next steps?

Once you have completed an application and are approved to start child care, you will need to choose a child care arrangement that best suits your needs with a licensed child care centre or a licensed private home child care agency that has a subsidy agreement with the City of Hamilton.

Waiting list

At this time, the City of Hamilton has a waiting list for child care fee subsidy. Depending on your circumstances, you may be put onto this waiting list. The order of the waiting list is based on the priority of the individual based on a number of factors. Wait times will vary depending on your priority and available funding.

Learn more about the waiting list

What if I am not approved and I disagree with the decision of ineligibility?

Everyone has the right to appeal an ineligibility decision. Appeals must be submitted to the Child Care Fee Subsidy office in writing. Every written appeal will be considered and the original application will be reassessed. Any new information relevant to your situation may also be submitted to the Child Care Fee Subsidy office along with your appeal.All appeal decisions will be sent by mail to your home address.

Annual interview

If you are receiving child care fee subsidy, our staff will review your income information annually. If there are any changes in your circumstances throughout the year, you are also required to notify your case worker and depending on the changes, you may require a re-assessment. You must continue to file your income taxes annually in order to maintain your eligibility for child care fee subsidy.

What if my circumstances change?

If at anytime your situation changes, such as moving to a new address, change in marital status, a significant change in income and/or your reason for receiving child care fee subsidy, you must contact your subsidy eligibility worker to let them know.

Contact Information




Office Location  
Child Care Subsidy 
Lister Block Building 
28 James Street North, 6th Floor
Hamilton, Ontario  L8R 2K1

Mailing Address
City of Hamilton – Community Services
Child Care Subsidy
Lister Block Building, 6th Floor
P.O. Box 2040, Hamilton, Ontario  L8P 4Y5