Claiming Your Dog from the Shelter

Animal Services Officers going door to door will be wearing uniforms and carrying City photo ID

Animal Services may be coming to your door!

Animal Services Licensing Officers are going door to door to educate dog owners on their responsibilities to purchase licences for their dogs.

These Officers will be in uniform and carrying City photo identification with them at all times.

Anyone may renew or purchase a licence at their door, online or in person at Hamilton Animal Services, Municipal Law Enforcement or Municipal Service Centre locations

Claim your dog from the shelter

To claim your dog from the shelter, you must:

  • Show government identification with current address
  • Pay impound and boarding fees for each day your dog was in the shelter
  • Have a leash or carrier to take your dog home
  • Avoid touching other animals at the shelter to reduce the spread of disease
  • Buy a dog licence if you don’t have one

Impound fees

  Standard Fee Reduced Fee*  
Licensed dog      
First offence



Subsequent offences



Unlicensed dog Standard Fee Reduced Fee* Quarantined Fee
First offence



Subsequent offences



Vicious dog



Daily boarding fee $20 $14


* Reduced rates are for dog owners who are 65+ years of age or get a government disability pension. Proof is required to get the reduced rate.

Other fees

We make every effort to keep your dog safe and healthy. We may have a veterinarian look at and/or treat your animal. You must pay veterinary costs.

Pet transport by ambulance


Veterinary costs varies