Complain about a Barking Dog

Animal Services Officers going door to door will be wearing uniforms and carrying City photo ID

Animal Services may be coming to your door!

Animal Services Licensing Officers are going door to door to educate dog owners on their responsibilities to purchase licences for their dogs.

These Officers will be in uniform and carrying City photo identification with them at all times.

Anyone may renew or purchase a licence at their door, online or in person at Hamilton Animal Services, Municipal Law Enforcement or Municipal Service Centre locations

How to make a complaint

Submit complaint
​Complaints can also be made by calling Animal Services at 905-574-3433 Monday to Friday from 8:30am to 4:30pm or the Customer Contact Centre at 905-546-2489 after hours/weekends/holidays. Please note we do not accept anonymous complaints 

After you file a complaint

The first thing that we do when we receive a complaint about a barking dog is check our records and determine if there has been any previous barking complaints.  We will inform the dog owner that a complaint has been made. We do not tell the dog owner who has made the complaint.

If the barking persists, you will be required to file a second complaint. At this point, an officer will be assigned to your complaint. The officer will send you a Barking Statement and once the officer receives the completed Barking Statement and any other evidence you wish to provide, they will review the entire package and investigate. If the officer finds there is sufficient evidence to proceed, an Administrative Penalty Notice may be issued and/or a Fee for Inspection.

Ticket fees

Penalty Notice Amount if paid within 15 days $75
Late Payment after 15 days $132
Fee For Inspections $325