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Lost, Found or Surrender

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Donate to Animal Services

Your donations help the animals in our shelter

Service at a Glance

I've lost my pet, what should I do?

If your dog or cat roams from home, call Animal Services at 905-574-3433 right away to tell them your pet is missing..

What else can I do?

Review our Found Pets Facebook page
Check with your neighbours to see if they have seen your pet
If your pet is micro-chipped, verify your contact information with the microchip company
Visit our shelter on a regular basis, or send a friend or family member if you can’t
Post flyers in your neighbourhood

I’ve found someone else’s pet, what should I do?

If you find a dog or cat who has wandered from their home, call Animal Services at 905-574-3433 to report it.

What else can I do?

Check with your neighbours to see if they are missing their pet
File a “found” report with animal shelters near where you found the animal
Post flyers in your neighbourhood and ask your neighbours to help spread the word

Can I surrender my pet to the City?

We accept alive or dead pets; however, you must know that:

if you surrender your pet to us, you give up all rights to the pet and are not entitled to any further information about the animal
there is no guarantee that your pet will be adopted
we recommend that you attempt to find a caring home for your pet if you are unable to keep it and only consider surrendering your pet to us as your last option
Owners’ wishing to surrender their pet in person at the shelter are advised to call first to make an appointment.

I've found a dead animal, what should I do?

If you find a dead animal, call Animal Services at 905-574-3433 to report it.