I have filled out my application, paid my deposit fee and am trying to upload ePLANS but nothing happens?
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What format do my drawing files need to be?
All drawings need to be in vector based PDF format.
How long is the screening time to determine if my application meets the minimum requirements to be accepted?
Your application is not considered accepted by the Building Division until it has been pre-screened for completeness. The legislated timeframe requirements contained in the Ontario Building Code will begin once the pre-screen is complete and your application has been accepted.
The Building Division will pre-screen your application within 2 business days. Our staff will determine if your application meets the minimum requirements to accept an application and you will receive an email notification that your application has either been accepted and assigned OR you will receive comments from the Building Division indicating any issues or missing information that must be submitted/met prior to the acceptance of your application. Please refer to pages 24 to 27 in the "Applicant User Guide" to see how to view the comments and complete the "Pre-Screen Corrections Task".
I've started to apply for a permit and am not ready to upload my drawings. The ePLANS system indicates I have a due date to upload the required drawings/documents. Do I need an extension if I am going to take longer then what the due date is indicating?
No, an extension is not required. The due date is set as a reminder to ensure that the applicant does not forget to continue with the application. The application will not automatically be cancelled at this time. Please note that the applicant must finish uploading the required documents and drawings and finish the "Applicant Upload Task" before the Building Division will be notified and receive your application. See pages 21 to 23 of the "Applicant User Guide" for instructions on how to complete this task.
I applied for a permit application and uploaded my drawings but have not received any response and/or an email notification indicating I have an outstanding task from the City of Hamilton. What is the status of my application?
If drawings and documents have been uploaded but the "Applicant Upload Task" has not been accepted and completed, then the application is NOT complete and the Building Division has not received or been notified of your application at this time. Please complete this task to submit your permit application to the Building Division. See pages 21 to 23 of the "Applicant User Guide" for instructions on how to complete this task. You will receive an email notification called "Applicant Upload Successful Notification" when your application has been successfully submitted.
I have completed uploading my drawings and documents in ePLANS. Am I done submitting my online ePLANS application?
No. When applying for permits or responding to an application under review, the applicant must complete their task to successfully submit or resubmit the application to the Building Division. Please refer to pages 21 to 27 in the "Applicant User Guide" to see how to complete the required task.
I've uploaded drawings and/or documents to the appropriate folders and the files state 'Processing' and are not progressing or uploading properly. What do I do?
Call 905-546-2720 or email [email protected] for assistance.
The Submission Standards indicate that a 2x3 inch space is to be left blank in the upper right-hand corner on the drawings. Is this needed on things like Truss specifications, HVAC designs, guard specifications, prescribed forms etc.?
No. The stamp space is not required on documents and is only required on drawings.