Electronic Funds Transfer

The City of Hamilton is moving to eliminate cheque payments to improve efficiency. Instead we will deposit payments directly into your bank account. Once your payment has been released, you will receive an email remittance of the payment details from CITY OF HAMILTON-AP every time a payment is made. The advice will identify invoice amounts and invoice numbers.

Electronic fund transfer payments are faster, eliminate lost cheques and reduces the risk of fraud. Your information will be used solely for the purpose of paying your invoices.

Submit an application

Please complete the Electronic Funds Transfer Form and submit it along with a void cheque using one of the following two options.

Mail:
City of Hamilton
Attention: Accounts Payable
71 Main Street West, Hamilton, Ontario
L8P 4Y5

Email:
Scan and email your completed form and void cheque to ap@hamilton.ca 

Once your application is received, we will confirm the banking information with your bank. After setting up your bank account information, you will receive an email to confirm that payment will now be sent electronically.

For any questions or concerns, please contact us:
905-546-2424 ext. 3707 
ap@hamilton.ca

The term "EFT" refers to electronic funds transfer and may also include the payment information transfer. “City” refers to the City of Hamilton and “Vendor” refers to the person who has entered into a contract with the City.

  1. Method of Payment - All payments by the City shall be made by EFT as a direct deposit to a Canadian chartered bank, save and except where:
    a.    the funds payable under the terms of the contract are only payable in a single    lump sum and not payable by installments or progress payments or otherwise than a single lump sum payment; or
    b.    the City is unable to release one or more payments by EFT, in which case the Vendor agrees to either:
      i.    accept payment by cheque or some other mutually agreeable method of payment; or
      ii.    request the City to extend payment due dates until such time as the City makes payment by EFT, subject to subsection (3) Suspension of Payment.
     
  2. Mandatory Submission of Vendor’s EFT Information
    a.    The Vendor is required to provide the City with the information required for the City to make payment by EFT. A purchase order may not be issued to the Vendor without this requisite information.
    b.    In the event that the EFT information changes, the Vendor shall be responsible for providing forthwith the updated information to the City. Where the Vendor provides changes to the EFT information more than once in a calendar year, the Vendor shall also pay any fee approved by the Council of the City for each additional change.
     
  3. Suspension of Payment
    a.     The City is not required to make any payment under the contract until its designated officer has received the correct EFT payment information from the Vendor. Until receipt of the correct EFT information, any invoice or payment request shall be deemed not to be a proper invoice or valid request for the purpose of payment under the contract. No interest or any other manner of claim whatsoever for delayed or non-payment shall be permitted as a result of incorrect EFT information or improper delivery of EFT payment information.
    b.    If the EFT information changes after submission of correct EFT information, the City shall have 30 days within which to update the changed EFT information after its receipt by the designated officer to the extent payment is made by EFT. However, the Vendor may request that no further payments be made until the updated EFT information is implemented by the City’s payment office. If such suspension would result in a late payment under any payment terms of the Contract, the Vendor’s request for suspension shall extend the due date for payment by the number of days of the suspension.
     
  4. Liability for Uncompleted or Erroneous Transfers
    a.    If an uncompleted or erroneous transfer occurs because the City used the Vendor's EFT information incorrectly, the City remains responsible for making a correct payment.
    b.    If an uncompleted or erroneous transfer occurs because the Vendor’s EFT information was incorrect, or was revised within 30 days of City’s release of the EFT payment transaction instruction, and
      i.    the funds are no longer under the control of the City’s payment office, the City is deemed to have made payment and the Vendor is responsible for recovery of any erroneously directed funds; or
      ii.    if the funds remain under the control of the City’s payment office, the City shall not make payment and the provisions of subsection (3) Suspension of Payment shall apply.
     
  5. EFT and Timely Payment- A payment shall be deemed to have been made in a timely manner in accordance with the payment terms if, in the City’s EFT payment transaction instruction released to its bank, the date specified for settlement of the payment is on or before the last date for due payment under the terms of the Contract, provided the specified payment date is a valid date when the City’s bank is open for business. 
     
  6. Liability for change of EFT Information by Financial Agent -  The City is not liable for errors resulting from changes to EFT information provided by the Vendor's financial agent.

For more information, please email Accounts Payable at: ap@hamilton.ca.