Bus Safety

Merging Citizen Dashboard with Open Hamilton

The Citizen Dashboard is in the process of being converted into an Open Data format, linking the Citizen Dashboard with Open Hamilton.  During this conversion, the data on the Citizen Dashboard will not be updated quarterly, resulting in some data being out of date.  The conversion is underway and is expected to be fully completed by June 2019. 

Importance


Measuring bus safety provides the HSR customer and the transit provider with information on the well-being of HSR customers and can help to identify areas of improvement.

Story behind the numbers


Bus safety reports on the number of kilometres all HSR buses travel per quarter, divided by the number of collisions (non-preventable and preventable).

Performance improvements


The HSR is continuously reviewing the Bus Operator Training Program to ensure HSR drivers are trained using best practices. Twice per year, Operators are evaluated on their driving skills.

Source: Hamilton Street Railway (HSR)

Number of kilometres between collisions

Year # of kms
2015 36,799
2016 30,578
2017 29,052
2018 24,330

 

DATA NOTE: The Citizen Dashboard is in the process of being converted into an Open Data format, linking the Citizen Dashboard with Open Hamilton.  During this conversion, the data on the Citizen Dashboard will not be updated quarterly, resulting in some data being out of date.  The conversion is underway and is expected to be fully completed by June 2019.