Paramedics Total Transports

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The difference between the number of events and transports indicates patients who called HPS but refused transport and did not require further medical assistance at hospital.  By analysing this difference, HPS looks to understand and provide alternative services that better meet the needs of events and patients outside the traditional 911 response.  HPS will be moving forward with alternative destination protocols and in the future, this number will reflect the changes implemented.

Story behind the numbers

With a heavy burden on the health care system, an increase in residents not having access to a primary health care provider (i.e. family physician) and 911 being a readily available service, people will utilize paramedics’ expertise to seek medical attention/advice for minor illnesses and injuries.  This can result in a paramedic response without the need to transport a patient to a medical facility.

Performance improvements

As the result of recent changes to the Ambulance Act of Ontario, HPS will be collaborating with the MOHLTC and local agencies to determine Alternate Destination Guidelines to allow paramedics to transport patients to other facilities outside the hospital.  In addition to this, HPS is coordinating with the Local Health Integration Network (LHIN) to provide Community Paramedic follow-up services for patients, who call 911 on a variety of occasions but do not require transport to hospital.  The objective is to provide the services the client needs at home and reduce their dependence on the 911 system.

Total Transports

Year Total Events
2013 42839
2014 44751
2015 47127
2016 49610
2017 49763
2018 - January to September 38632

Transports per Day 

Year Total Events
2013 117
2014 123
2015 129
2016 136
2017 136
2018 - January to September 142