Hamilton’s public transit system, The Hamilton Street Railway (HSR), is a customer-focused, affordable, safe, efficient and accessible transportation option. Using an environmentally-conscious fleet of 267 fully accessible buses, the HSR will provide more than 865,000 hours of fixed route public transit service seven days a week, 22 hours per day in 2018. From almost 3,000 stops, shelters, and terminals, the HSR expects to carry more than 21,000,000 customers this year.

We align with the City's Strategic Priorities:

Clean & Green

The HSR is an environmentally sustainable transportation option. Greater use of public transit systems in a community can reduce traffic congestion and improve air quality using an eco-friendly fleet.

Built Environment & Infrastructure

The HSR is part of a city-wide integrated transportation system that links together road, transit, cycling and walking options, to all corners of our community.

Community Engagement & Participation

Extensive public engagement will begin during 2018, to ‘re-envision the HSR’ which will help to inform decisions on the best way to reconfigure the HSR network.

Number of kms between collisions

24,330  km

Bus kilometres travelled without a collision

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% of service that operates on-time 


On-time performance is defined as being no more two minutes early and not more than five minutes late compared to the published schedule.

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Cancelled Service

icon of bus with cancellation


Typical HSR hours of operation are Monday to Friday 5 am to 2 am, with route frequency ranging from every 60 minutes to every 15 minutes or less. The major factors that impact cancelled service hours include the availability of a bus, a bus operator and severe weather conditions.

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