Hamilton’s public transit system, The Hamilton Street Railway (HSR), is a customer-focused, affordable, safe, efficient and accessible transportation option. Using an environmentally-conscious fleet of 267 fully accessible buses, the HSR will provide more than 865,000 hours of fixed route public transit service seven days a week, 22 hours per day in 2018. From almost 3,000 stops, shelters, and terminals, the HSR expects to carry more than 21,000,000 customers this year.

We align with the City's Strategic Priorities:

Clean & Green

The HSR is an environmentally sustainable transportation option. Greater use of public transit systems in a community can reduce traffic congestion and improve air quality using an eco-friendly fleet.

Built Environment & Infrastructure

The HSR is part of a city-wide integrated transportation system that links together road, transit, cycling and walking options, to all corners of our community.

Community Engagement & Participation

Extensive public engagement will begin during 2018, to ‘re-envision the HSR’ which will help to inform decisions on the best way to reconfigure the HSR network.

Number of kms between collisions

22,427  km

2018 Q3
Bus kilometres travelled without a collision

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% of service that operates on-time 


2018 Q3
On-time performance is defined as being no more two minutes early and not more than five minutes late compared to the published schedule.

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Cancelled Service

icon of bus with cancellation


2018 Q3
Typical HSR hours of operation are Monday to Friday 5 am to 2 am, with route frequency ranging from every 60 minutes to every 15 minutes or less. The major factors that impact cancelled service hours include the availability of a bus, a bus operator and severe weather conditions.

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