The focus of the information included on this dashboard is collection from residential properties and multi-residential buildings.
- Recycling and Organic Waste Collection services - Collection of waste that is diverted from the landfill. This includes blue box recycling, green bin organics, and leaf and yard collection from eligible properties.
- Garbage collection - Collection of residual waste that ends up in landfill.
We align with the City's Strategic Priorities:
Clean & Green
Complete and efficient collection of all waste streams contributes to a clean and prosperous environment and enhances public satisfaction with our city.
Our People & Performance
A consistently low number of “Missed Collection Inquiries” increases customer confidence in the City's service provision.
Community Engagement & Participation
The percentages of divertible waste point to the success of customer outreach campaigns to inform the public about the 3 R’s (Reduce, Reuse and Recycle) and the benefits to the community of our waste diversion goals.
DATA NOTE: The Citizen Dashboard is in the process of being converted into an Open Data format, linking the Citizen Dashboard with Open Hamilton. During this conversion, the data on the Citizen Dashboard will not be updated quarterly, resulting in some data being out of date. The conversion is underway and is expected to be fully completed by June 2019.
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