The focus of the information included on this dashboard is collection from residential properties and multi-residential buildings.
- Recycling and Organic Waste Collection services - Collection of waste that is diverted from the landfill. This includes blue box recycling, green bin organics, and leaf and yard collection from eligible properties.
- Garbage collection - Collection of residual waste that ends up in landfill.
We align with the City's Strategic Priorities:
Clean & Green
Complete and efficient collection of all waste streams contributes to a clean and prosperous environment and enhances public satisfaction with our city.
Our People & Performance
A consistently low number of “Missed Collection Inquiries” increases customer confidence in the City's service provision.
Community Engagement & Participation
The percentages of divertible waste point to the success of customer outreach campaigns to inform the public about the 3 R’s (Reduce, Reuse and Recycle) and the benefits to the community of our waste diversion goals.
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