Online Services, Tools & Apps

HSRnow Next Bus and Trip Planning Tools

HSRnow LogoHSRnow Next Bus and Trip Planning Tools

HSRnow is a suite of products that provide real-time, 24/7 access to service information, including alerts for HSR customers.

Mobile app

Our new HSRnow mobile app allows you to plan your trips and find real-time next bus updates for your stop.


Download HSRnow from the App Store


Download HSRnow from Google Play

You can use the app to:

  • plan your trips from A-to-B;
  • get real-time next bus information for close-by stops;
  • sign up to receive stop and route notifications, and text or email alerts.

Sign up for stop, route or general alerts and personalize your HSRnow experience.  You can also save your favourite locations, landmarks and bus routes

We’re continuing to enhance the trip planning experience. Provide us with your feedback on the mobile app or any other HSRnow product:

Online trip planner

Our new mobile-friendly trip planner allows you to plan your trips from A-to-B and find real-time next bus updates for your stop.

You can create an account and save your favourite locations, landmarks and bus routes. Sign up for stop, route or general alerts and personalize your HSRnow experience.

@HSRnow automated Twitter account 

Follow @HSRnow, where automated service alerts are tweeted as they happen, 24/7. Occasionally, a bus may need to be taken out of service due to a mechanical, operator or passenger issue.  When this happens, a tweet will be posted from our control room.

The tweet will show the route number, TO and FROM information, including times. Each tweet represents one bus for one of its trips.

@HSRnow service alerts decoded

Text messaging (SMS)

You can text us to receive the departure time of the next three buses at your stop. Text HSRnow and the stop number (ex. HSRnow 1234) to 25370. Standard message rates may apply. 

Responses are typically received within a minute of sending the text. If you have texted STOP for a reoccurring alert, you will no longer receive text messages from us. To undo this, text START to 25370.

 

By phone
You can call 905-527-4441 (Bus Check) to find the next bus for your stop number or to speak with a representative to help you plan your trip. Representatives can provide information about fares, detours, lost & found, and other customer service needs.

Learn how easy it is to use
 

MacNab Terminal digital displays

At MacNab Terminal, LED panels on platforms and digital screens inside the terminal will display next bus information for all routes passing through the terminal.