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HSRnow Next Bus and Trip Planning Tools
HSRnow is a suite of products that provide real-time, 24/7 access to service information, including alerts for HSR customers.
Our new HSRnow mobile app allows you to plan your trips and find real-time next bus updates for your stop.
You can use the app to:
- plan your trips from A-to-B;
- get real-time next bus information for close-by stops;
- sign up to receive stop and route notifications, and text or email alerts.
Sign up for stop, route or general alerts and personalize your HSRnow experience. You can also save your favourite locations, landmarks and bus routes
We’re continuing to enhance the trip planning experience. Provide us with your feedback on the mobile app or any other HSRnow product:
- Email: [email protected]
- Phone: 905-527-4441
Online trip planner
Our new mobile-friendly trip planner allows you to plan your trips from A-to-B and find real-time next bus updates for your stop.
You can create an account and save your favourite locations, landmarks and bus routes. Sign up for stop, route or general alerts and personalize your HSRnow experience.
@HSRnow automated Twitter account
Follow @HSRnow, where automated service alerts are tweeted as they happen, 24/7. Occasionally, a bus may need to be taken out of service due to a mechanical, operator or passenger issue. When this happens, a tweet will be posted from our control room.
The tweet will show the route number, TO and FROM information, including times. Each tweet represents one bus for one of its trips.
Text messaging (SMS)
You can text us to receive the departure time of the next three buses at your stop. Text HSRnow and the stop number (ex. HSRnow 1234) to 25370. Standard message rates may apply.
Responses are typically received within a minute of sending the text. If you have texted STOP for a reoccurring alert, you will no longer receive text messages from us. To undo this, text START to 25370.
You can call 905-527-4441 (Bus Check) to find the next bus for your stop number or to speak with a representative to help you plan your trip. Representatives can provide information about fares, detours, lost & found, and other customer service needs.
MacNab Terminal digital displays
At MacNab Terminal, LED panels on platforms and digital screens inside the terminal will display next bus information for all routes passing through the terminal.
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