Strategies & Actions

Hamilton’s Homelessness Ending Strategy

Homelessness is a complex but solvable problem. In Hamilton’s Systems Planning Framework: Coming Together to End Homelessness, our community has laid out a roadmap for ending chronic homelessness by 2025. This means building a system that ensures homelessness is prevented whenever possible, or if it cannot be prevented that it is rare, brief, and non-recurring.

This work is guided by the Council approved 10-year Housing and Homelessness Action Plan. The City works in partnership with the Coalition of Hamilton Indigenous Leadership to build a coordinated housing and homeless-serving system in deep collaboration with community partners to ensure everyone in Hamilton has a home. This includes actioning recommendations from a national resource produced by Hamilton partners to enact Indigenous Best Practices Towards a Wholistic Systems Approach to Homelessness.

Coordinated Access

Hamilton is part of the Built for Zero Movement, made up of communities across Canada and the United States that have made significant reductions in homelessness by implementing Coordinated Access.

Hamilton’s coordinated access system follows the principles of housing first and shares real-time data to facilitate the housing process. Through Coordinated Access, Hamilton’s homeless-serving sector is building a system where we are able to:

  • Quickly identify and engage people at risk of and experiencing homelessness
  • Intervene to prevent the loss of housing and divert people from entering the housing crisis response system
  • When homelessness does occur, provide immediate access to shelter and crisis services while permanent stable housing and appropriate supports are secured
  • Quickly connect people to housing assistance and services – tailored to their unique needs, strengths and preferences – to help them achieve and maintain stable housing.

Coordinated Access is the process by which we work as a community to take shared responsibility to end experiences of homelessness. Our goal is to ensure everyone accesses their right to housing as quickly, transparently, and equitably as possible.

For more information about Coordinated Access, see Hamilton’s 2021 Community Homelessness Report (PDF, 662 KB) and the Federal Government’s Reaching Home Coordinated Access Guide.

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Serving people who are at risk of, or experiencing, Homelessness

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Common assessment - every door is the right one

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Real-time shared data to support integrated response

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Prioritization and referral to appropriate supports