COVID-19 Restrictions

The information below is applicable as of Friday July 16, 2021 at 12:01 am. Regulations for Step 2 apply until that time.

Under the Reopening Ontario Act, 2020

  • Organized public events and social gatherings are limited to the following:
    • Indoors: 25 people
    • Outdoors: 100 people

Organized public events that are held at a business or place to which a different capacity limit applies, such as meeting and event spaces, will follow the capacity limit for those spaces.

  • Limits for religious services rites or ceremonies, including wedding services and funeral services:
    • Indoors and outdoors: the number of people that can maintain a physical distance of at least 2 metres from others
    • This does not apply to receptions, which follow social gathering limits at places such as private dwellings or capacity limits for the venue at meeting and event spaces
    • Virtual and drive-in events and religious services, rites or ceremonies permitted.
  • An indoor event or gathering cannot be combined with an outdoor event or gathering so as to increase the applicable limit on the number of people at the event or gathering.

General regulations

Masks & face coverings:

  • Every person must wear a mask or face covering that covers their mouth, nose and chin during any period in which they are in an indoor area of a business or premise, with limited exemptions.
  • Every person shall wear a mask or face covering that covers their mouth, nose and chin during any period in which they are in attendance at an indoor public event or gathering permitted (indoor or outdoor) and within two metres of another individual who is not part of their household.

Screening:

  • Every business that is open must at a minimum, screen individuals by posting signs at all entrances of the business or organization, in a location visible to the public, that inform individuals on how to screen themselves for COVID-19 prior to entering the premises. 
  • Certain businesses must actively screen their patrons as well (see specific categories below for more information).
  • All employees must be actively screened before they enter the premises of the business or organization using the Employee/Worker Screening Tool

Safety plan

  • All businesses, places, facilities and establishments that are open need to prepare and post a Safety Plan in a conspicuous place. The safety plan must describe screening, physical distancing, masks or face coverings, cleaning and disinfecting of surfaces and objects, the wearing of personal protective equipment, preventing and controlling crowding at the place of business and mitigating risks from interactive activities/games.

Physical distancing

  • Every person in a place of business or facility that is open to the public must maintain a physical distance of at least two metres from every other person, except from their caregiver or from members of the person’s household.
  • The person responsible for a place that is open must not permit patrons to line up outside the business or place unless they are maintaining a physical distance of at least two metres from others
  • The person responsible for a place that is open must not permit patrons to line up inside the business or place, unless they are maintaining a physical distance of at least two metres from others and wearing a mask or face covering

Capacity limits

  • The person responsible for a place that is open to the public must limit the number of members of the public in the place so that the members of the public are able to maintain a physical distance of at least two metres from every other person in the business or facility except members of the same household or a caregiver.
    • the total number of members of the public in the indoor business or facility at any one time does not exceed 50% capacity
    • the total number of members of the public in a business or facility operating in an outdoor setting at any one time does not exceed 75% capacity

How to reduce the spread of COVID-19 in apartments 

  • Everyone has a role in helping to reduce the spread of COVID-19.
  • It is important that everyone continues to follow public health measures, even people who have been vaccinated,
  • Public Health Services will let building managers know if there is someone in the building tests positive ONLY IF they need to take additional measures to stop the spread.
  • Landlords and Property Managers must protect the privacy of tenants who are suspected or confirmed to have COVID-19.

What can you do if you live in an apartment building?

  • Stay home if you have any symptoms of COVID-19.
  • Get tested for COVID-19 if you have any symptoms or if you had close contact with someone who has COVID-19
  • Only gather/socialize with people who you live with (in your unit). If you live alone, you can join one other household. Do not visit other apartments or units in your building unless you are there for essential reasons.
  • Do not gather in common areas such as the lobby and hallways.
  • Maintain a physical distance of at least 6 feet or 2 metres from people who do not live in your unit.
  • Only take the elevator with people who live in your unit unless you can keep a physical distance of 2 metres from others. Wait for the next elevator to avoid close contact with others.
  • Take the stairs when you can.
  • Use common areas, such as the laundry room, when they are not busy so you can keep a distance of 2 metres from others.
  • Connect with friends and neighbours on the phone or on social media.
  • Wear a mask or face covering indoors in all common areas of the building, such as elevators, lobbies, laundry rooms, etc. Wear a mask outdoors when you are not able to maintain physical distancing.
  • Avoid touching your eyes, mouth and nose. Wash your hands frequently.
  • Avoid touching elevator buttons, buzzer or keypads, door handles, mailboxes and other high touch surfaces when you can.
  • If you do touch something, don’t touch your mouth, nose or eyes until you wash your hands with soap and water or use hand sanitizer.
  • Always wash your hands with soap and water when you return to your unit, even if you have only been somewhere inside your building.
  • Cough or sneeze into a tissue or your elbow.  Throw out tissues into a lined garbage can.
  • Clean and disinfect high-touch surfaces both outside (such as door handle of your unit, door frame) and inside (such as counters, taps, toilets) your unit using a disinfectant spray or diluted bleach and water.
  • Stay informed. Read updates from the Landlord and Property Manager and contact building staff if you have questions.
  • Follow information including:

Landlords and Property Managers

Landlords and Property Managers are asked to suspend all non-urgent inspections and repair work, if possible. Emergency repairs and inspections can continue and residents should be notified when and why these are being done.

Landlords are property managers should also:

  • Remind tenants about measures that reduce the spread of COVID-19 and post signage in common areas about wearing masks, physical distancing, hand washing and cough etiquette.
  • Create guidelines to help tenants practice physical distancing such as:
    • Setting a maximum capacity on the number of tenants using laundry rooms, elevators, and other common areas.  Post these limits in a visible location as a reminder to tenants.
    • Discouraging gatherings in public areas and taking additional precautions in shared spaces (e.g. lobbies, hallways, mail and laundry rooms).
  • Clean and disinfect all high-touch surfaces at least twice per day or when visibly dirty.  Focus on common areas and high touch items (e.g. door handles, buzzer or keypads, hand railings, light switches, elevator buttons, laundry machine controls) 
  • Use an appropriate cleaner and disinfectant, as per manufacturer’s instructions. 
    • Remember to clean surfaces before disinfecting or use a product containing both cleaner and disinfectant.
    • Create a cleaning schedule to help staff maintain enhanced cleaning procedures and keep an adequate supply of cleaning and disinfecting products.
    • Both sick and healthy tenants will need to use laundry rooms to wash dirty laundry. Post a reminder to share tips on using shared laundry facilities. 
  • Suspend all non-urgent inspections and repair work, if possible. Only allow emergency repairs and inspections to continue, and alert residents to when and why these are being done.
  • Ensure the HVAC system(s) is functioning as intended and filters are clean. Where provided, use the highest efficiency filters that are compatible with the HVAC system.
  • Increase the introduction and circulation of outdoor air by maximizing the outdoor air ratio of the HVAC system settings or by opening windows and doors, where possible. Avoid recirculating air.
  • Keep areas near HVAC inlets and outlets clear. Seating should be arranged away from areas with high airflow (i.e. not in front of air vents).
  • Regularly update tenants on COVID-19 prevention measures. Share communications by email or print and slide under doors or place in mailboxes to inform tenants and provide updates.
  • Provide contact information to allow tenants to contact staff if they have questions.

The following recommendations apply to multi-unit housing:

Elevators

  • Practice physical distancing by keeping 2 metres (6 feet) away from others while waiting for an elevator and riding an elevator. Aim for no more than two or three people in the elevator at any time, unless they are also household members, to avoid close contact with others.
  • Take the stairs when possible or wait for the next elevator to avoid overcrowding.
  • Avoid touching eyes, nose or mouth after touching elevator buttons or other elevator surfaces (e.g. mirrors or railings). 
  • Cover your cough or sneeze by using a tissue or your arm/sleeve.
  • Wash your hands with soap and water or use hand sanitizer after leaving the elevator.
  • Enhanced cleaning practices should be in place for high-touch items, such as elevator buttons and surfaces. Clean and disinfect at minimum twice per day.

Signs:

Shared Laundry Facilities

While COVID-19 is mainly spread through person to person contact, it may be possible to be exposed to the virus by touching a contaminated surface in a shared laundry facility and then touching your eyes, nose or mouth.

To prevent the spread of COVID-19:

  • Practice physical distancing and keep 2 metres (6 feet) away from others.
  • Wear a face covering/mask in common areas of apartment buildings, such as laundry rooms.
  • Limit the number of people allowed in a shared area at one time.
  • Avoid doing laundry if the facility is busy/crowded or when physical distancing is not possible.
  • Where possible, open windows or doors to increase ventilation in shared areas.
  • Wash your hands before and after doing laundry.
  • Clean laundry machine controls and common surfaces before and after each use, at minimum twice per day.
  • Wear disposable gloves when handling dirty laundry belonging to a person who is sick.
  • Do not shake dirty laundry.
  • Do not overload laundry machines.
  • Wash laundry using the warmest temperature setting possible.
  • Dry laundry at the highest temperature setting possible until completely dry.
  • Close washer and dryer doors when finished.
  • Place and fold clean clothes on a cleaned surface or separate area from where dirty clothes were placed.
  • Disinfect hampers between use for dirty and clean laundry OR use a designated clean and dirty hamper to ensure cross-contamination does not occur.

Signs:

Additional information for housing providers during COVID-19

Health and safety guidance for child care centres

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to child care centres:

Child care centres and home care providers across Ontario are able to open with strict safety and operational requirements in place. Centres are required to adopt specific rules, including:

  • COVID-19 response plan - all child care settings will be required to have a plan in place if a child, parent or staff member/provider is exposed to COVID-19.
  • Screening - all staff and children must be screened prior to entry to the child care setting.  Anyone feeling unwell must stay home.
  • Daily attendance records - child care settings must keep daily records of all attendees in order to support contact tracing.
  • Cleaning - child care settings must be thoroughly cleaned before opening and frequently thereafter; removal of all toys that can easily spread germs.
  • No visitors - only essential visitors are permitted entry into the child care setting.
  • Implementing drop-off and pick-up protocols in a way that facilitates physical distancing.

Operators can contact the City of Hamilton’s Early Years and Childcare Services, who are working in conjunction with Public Health Services and others, to inquire about operation and infection prevention and control measures and concerns.

Resources for day camps

Day camps must run for a minimum of one week of consecutive days (e.g., Monday through Friday), should maintain consistent cohorts for the duration of each camp session for up to 2 continuous weeks (e.g., if a session is 1 week, maintain the cohort for the full week; if a session is 2 weeks, maintain the cohort for the full 2 weeks). Day camp programs must also comply with applicable setting/activity-specific requirements (e.g. sports) as well as general restrictions or requirements in accordance with the regulations made under the ROA.

Day camps can open if they operate in a manner consistent with safety guidelines from the Office of the Chief Medical Officer of Health. Provisions in O. Reg. 364/20 must be followed.

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to entertainment spaces:

Attractions

  • The number of members of the public in the outdoor ticketed area of the attraction must not exceed 75% capacity.
  • The number of members of the public in the indoor ticketed area of the attraction at any one time must be limited to the number that can maintain a physical distance of at least two metres from every other person in the indoor ticketed area of the attraction and in any event may not exceed 50% capacity.
  • The number of members of the public at a seated event or activity within the attraction at any one time must not exceed,
    • 50% of the usual seating capacity for the event or activity, in the case of events or activities indoors, or 1,000 persons, whichever is less
    • 75% of the usual seating capacity for the event or activity, in the case of events or activities outdoors, or 15,000 persons, whichever is less.
  •  The number of members of the public at an outdoor event or activity at the attraction at any one time must not exceed 75% capacity, or 5,000 persons, whichever is less.The number of members of the public permitted to be in a particular room in the indoor portion of the attraction at any one time must be limited to the number that can maintain a physical distance of at least two metres from every other person in the room and in any event may not exceed 50% capacity of the room in the attraction, and the total capacity for the particular room cannot be added to increase the total capacity of the indoor ticketed area.
  • Reservations are required.
  • Any indoor amusement rides operated by the attraction must be operated to enable every person on the ride to maintain a physical distance of at least two metres from every other person on the ride. Masks must be worn.
  • Capacity limits must be posted in a visible location.
  • Safety plans must be available upon request.

Performing Arts & Cinemas

  • Concert venues, theatres and cinemas may open if they comply with the following conditions.
  • The number of members of the public at an outdoor seated concert venue, theatre or cinema cannot exceed 75% capacity, or 15, 000 persons, whichever is less.
  • The number of members of the public in the outdoor area of the concert, event, performance or movie at any one time cannot exceed 75 % capacity or 5,000 persons, whichever is less.
  • The number of members of the public at an indoor seated concert, event, performance or movie within the concert venue, theatre or cinema at any one time cannot exceed 50% of the usual seating capacity for the concert venue, theatre or cinema, or 1,000 persons, whichever is less.
  • The number of members of the public permitted to be in a particular room in the indoor portion of the seated concert, event, performance or movie at any one time must not exceed 50% of the usual seating capacity of the room in the concert venue, theatre or cinema, and the total capacity for the particular room cannot be added to increase the total capacity of the concert venue, theatre, or cinema.
  • Every member of the public who is outdoors at a concert, event, performance or movie must wear a mask or face covering that covers their mouth, nose and chin, unless exempt, or are seated with members of their own household only, and every member of the household is seated at least two metres from every person outside their household. Masks may be temporarily removed to consume food or drink. Masks must be worn indoors.
  • Reservations are required.
  • Safety plans must be available upon request.
  • Capacity limits must be posted.

Outdoor drive-in or drive-through concert venues and theatres and drive-in cinemas may open as long as vehicles are distanced 2 metres from others.

  • Gathering limits for wedding services, funeral services and other religious services, rites or ceremonies, where physical distancing can be maintained are limited to a capacity of:
    • Indoors & outdoors: the number of people that can maintain a physical distance of at least 2 metres from others
    • Note: Different capacity exists for  wedding and funeral receptions.
  • Face coverings or masks must be worn indoors.
  • Virtual and drive-in religious services, rites or wedding/funeral ceremonies are permitted.
    • Motor vehicles must be positioned at least 2 metres from other vehicles.

Physical Distancing

  • Maintain physical distancing of 2 metres (6 feet) between everyone in the place of worship, unless attending with members of the same household.  Note: physical distancing of at least two metres is required in Hamilton during COVID-19 under By-law 20-164
  • Avoid activities which require close contact (hand-shaking, hugging) or sharing items (drinking from chalice, passing collection basket, passing candle, kissing sacred items).
    Refer to Ministry guidance for sharing or distributing materials or objects.

Seating

  • Rearrange seating so that people are maintaining physical distancing from other people in different households. If this is not possible, seating should be blocked off.

Face Coverings and Masks

  • Face coverings/masks are required for entry into an enclosed public place, with limited exceptions.

Safety plans/screening

  • Safety plans must be posted in a visible location
  • Employees/staff must be actively screened prior to entering for work (including volunteers, suppliers and contractors). Workplaces must be able to demonstrate that they have implemented a screening system and that it is working as intended.
  • Post the COVID-19 screening questions at entrances to encourage visitors/ patrons to self-screen prior to entry. Faith-based organizations may also choose to actively screen patrons.

Cleaning/disinfection

  • Practice routine cleaning and disinfection to ensure that sanitary conditions are maintained.

In addition to the above requirements, Hamilton Public Health strongly recommends:

  • Encouraging everyone to assess themselves for symptoms of COVID-19 and to stay home if sick
  • Ensuring hygiene practices are implemented, including easy access to handwashing stations or hand sanitizing supplies
  • Printing and displaying other relevant posters by entrances, hallways, washrooms and meeting rooms (e.g. physical distancing poster, protect yourself from COVID19, how to wash your hands)
  • Keeping a detailed attendance record for contact tracing (name, date, time/event and email or phone number). Record contact information for all members of the public visiting the facility, including members of the congregation, visitors, and contractors.
  • Making sure someone is assigned to monitor compliance with physical distancing and wearing a mask. 

You can also modify or suspend activities to reduce virus spread

  • Host virtual services to allow a greater number of people to participate (consider hosting virtual services instead of in-person services where possible)
  • Limit gatherings to allow for better ventilation
  • Keep in-person services short, especially indoors/limit duration when people are indoors together
  • Consider using pre-recorded music.
  • Discourage social gatherings before or after the service
  • Limit shared items, i.e. provide single-use handouts or ask congregates to bring their own items.
  • If sharing work equipment (e.g. phones, computers), clean and disinfect between users
  • For rites requiring close contact (e.g. baptism, circumcision), wear a medical mask and eye protection (i.e. face shield or googles). Do not share personal protective equipment.

Hamilton Public Health Services information about harm reduction and preventing the spread of COVID-19:

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to meeting and event spaces, conference and convention centres:

  • The total number of members of the public permitted to be in an indoor portion of the rentable meeting or event space at any one time must be limited to the number that can maintain a physical distance of at least two metres from every other person and may not exceed 50% of the capacity. Fifty per cent capacity is determined by calculating 50% capacity of every room in the rentable meeting or event space and totalling the result, or 1,000 persons, whichever is less.
  • The total number of members of the public permitted to be in a particular room in the indoor portion of the rentable meeting or event space at any one time must be limited to the number that can maintain a physical distance of at least two metres from every other person in the room and may not exceed 50% capacity of the room in the rentable meeting or event space.
  • The total number of members of the public permitted to be in an outdoor portion of the rentable meeting or event space at any one time may not exceed 75% capacity, or 5,000 persons, whichever is less.
  • Rooms must be separated by a partition with a hard, non-porous surface that can be easily and routinely cleaned and disinfected.
  • Capacity limits must be posted.

Seating 

  • Patrons seated at different tables must be separated by a distance of at least two metres, or plexiglass or some other impermeable barrier.
  • If live entertainment is performed for spectators, the performers must maintain a physical distance of at least 2 metres from any spectators or be separated from any spectators by plexiglass or some other impermeable barrier.

Face coverings/masks

  • Face coverings must be worn, except when eating or drinking.
  • Employees must wear appropriate personal protective equipment (PPE) that provides protection of eyes, nose and mouth while providing services if the employee is required to come within 2 metres of another person who is not wearing a mask/face covering when indoors and the employee and patron are not separated by plexiglass/an impermeable barrier.

Safety plans/screening

  • Safety plans must be available upon request
  • Meeting & event spaces are required to actively screen patrons prior to entry using the Customer Screening Tool

Contact information

  • The person responsible for the meeting or event space must record the name and contact information for every person who attends a meeting/event. This information must be kept for 30 days and be provided to public health upon request.

Tents & canopies

  • If an outdoor area of the business or place is covered by a roof, canopy, tent, or awning, at least two full sides of the entire outdoor area must be open to the outdoors without being blocked by any walls or other impermeable physical barriers
  • If an outdoor area at the business or place is equipped with a retractable roof and the roof is retracted, at least one full side of the outdoor area must be open to the outdoors without being blocked by any walls or other impermeable physical barriers.

Cleaning & disinfecting

  • any washrooms, locker rooms, change rooms, showers or similar amenities made available to the public are cleaned and disinfected as frequently as is necessary to maintain a sanitary condition; and
  • any equipment that is rented to, provided to or provided for the use of members of the public must be cleaned and disinfected as frequently as is necessary to maintain a sanitary condition.

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to personal service settings:

Personal care services, including but not limited to hair salons and barbershops, manicure and pedicure salons, aesthetician services, piercing services, tanning salons, spas and tattoo studios can open with the following restrictions:

Face coverings/masks

  • Patrons must wear masks/face coverings indoors. Masks may temporarily be removed to receive a service.
  • Persons who provide personal care services in the business must wear appropriate personal protective equipment.

Capacity limits

  • No member of the public may be permitted to enter the premises except by appointment.
  • The total number of patrons permitted indoors in the establishment must be limited to the number that can maintain a physical distance of at least two metres from every other person in the establishment.
  • A sign must be posted in a conspicuous location visible to the public that states the capacity limits under which the establishment is permitted to operate.

Activities

  • Oxygen bars must be closed.

Screening

  • Individuals must be actively screened before they enter the indoor premises of the establishment.

 

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to restaurants and bars without dance facilities:

  • All restaurants, bars, concession stands, and other food and drink establishments may open for indoor and outdoor dining.

Capacity/seating/physical distancing

  • The total number of patrons permitted to be seated indoors or outdoors in the establishment must be limited to the number that can maintain a physical distance of at least two metres from every other person in the establishment.
  • Patrons seated at different tables must be separated by a minimum of two metres or a plexiglass/impermeable barrier.
  • The person responsible for the establishment must not permit patrons to line up outside the business or place unless they are maintaining a physical distance of at least two metres from others
  • The person responsible for a place that is open must not permit patrons to line up inside the business or place, unless they maintain a physical distance of at least two metres from others and wear a mask
  • A sign must be posted in a location visible to the public that states the maximum capacity of the establishment

Face coverings/masks

  • Employees must wear appropriate personal protective equipment (PPE) that provides protection of eyes, nose and mouth while providing services if the employee is required to come within 2 metres of another person who is not wearing a mask/face covering when indoors and the employee and patron are not separated by plexiglass/an impermeable barrier.
  • Face coverings must be worn indoors unless consuming food or drink.

Activities

  • Dancing is prohibited.
  • Performers must maintain a physical distance of at least two metres from any spectators or be separated from any spectators by plexiglass or some other impermeable barrier.

Safety plans/screening

  • Restaurants, bars & other food/drink establishments are required to actively screen dine-in patrons prior to entry using the Customer Screening Tool.
  • Safety plans must be available upon request

Contact information

  • Names and contact information must be collected from every patron who enters an indoor or outdoor dining area in the establishment, other than patrons who temporarily enter the area to place, pick up or pay for a takeout order. This information must be kept on record for at least one month, and can then be disposed of using appropriate methods for personal information. Records must be provided to public health upon request.

Outdoor Dining

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to any business, facility or establishment where food and drink is sold or served while dance facilities are provided (including nightclubs, meeting & event spaces, etc.).

  • If an outdoor dining area at the establishment is covered by a roof, canopy, tent, awning or other element, at least two full sides of the entire outdoor dining area must be open to the outdoors and must not be substantially blocked by any walls or other impermeable physical barriers.
  • If the outdoor dining area at the establishment is equipped with a retractable roof and the roof is retracted, at least one full side of the outdoor dining area must be open to the outdoors and must not be substantially blocked by any walls or other impermeable physical barriers.
  • Enclosed dining domes are not permitted, as they are considered indoor dining.

Capacity limits for outdoor dining are based on physical distancing requirements. Capacity is limited by the ability to keep 2 metres apart from others within the outdoor dining space.

Physical distancing of two metres between patrons from different households continues to apply to food trucks, food courts, concession stands and tours, including tastings at wineries, breweries and distilleries.

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to food and drink establishments with dance facilities including nightclubs, restoclubs and other similar establishments:

Capacity/seating/physical distancing

  • The total number of patrons permitted to be indoors in the establishment must be limited to the number that can maintain a physical distance of at least two metres from every other person in the establishment and cannot exceed a capacity of more than 25%, or 250 persons, whichever is less.
  • The total number of patrons permitted to be outdoors at the establishment at any one time may not exceed 75%, or 5,000 persons, whichever is less.
  • Patrons seated at different tables must be separated by a minimum of two metres or a plexiglass/impermeable barrier.
  • The person responsible for the establishment must not permit patrons to line up outside the business or place unless they are maintaining a physical distance of at least two metres from others
  • The person responsible for a place that is open must not permit patrons to line up inside the business or place, unless they maintain a physical distance of at least two metres from others and wear a mask
  • A sign must be posted in a location visible to the public that states the maximum capacity of the establishment.

Face coverings/masks

  • Employees must wear appropriate personal protective equipment (PPE) that provides protection of eyes, nose and mouth while providing services if the employee is required to come within 2 metres of another person who is not wearing a mask/face covering when indoors and the employee and patron are not separated by plexiglass/an impermeable barrier.
  • Face coverings must be worn indoors, unless consuming food or drink.
  • Every patron in an outdoor establishment must wear a mask or face covering that covers their mouth, nose and chin, unless exempt, or are seated with members of their own household only, and every member of the household is seated at least two metres from every person outside their household.

Safety plans/screening

  • Restaurants, bars & other food/drink establishments are required to actively screen dine-in patrons prior to entry using the Customer Screening Tool.
  • Safety plans must be available upon request

Contact information

  • Names and contact information must be collected from every patron who enters an indoor or outdoor dining area in the establishment, other than patrons who temporarily enter the area to place, pick up or pay for a takeout order. This information must be kept on record for at least one month, and can then be disposed of using appropriate methods for personal information. Records must be provided to public health upon request.

Read guidelines below for additional guidance:

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to retail spaces.

For malls:

  • Members of the public who enter the shopping mall must not loiter.
  • The number of patrons in the shopping mall at any one time must not exceed the total capacity (the sum of the capacities of every business in the mall).
  • Outdoor line ups require patrons to maintain a physical distance of at least two metres from others
  • Indoor line ups require patrons to maintain a physical distance of at least two metres from others and wear a mask
  • Passive screening is required for patrons ie. posting signs visible to the public at all entrances that inform individuals how to screen themselves for COVID-19 prior to entering the premise. Employees must be actively screened before they enter the premise.
  • Safety plan must be available

For all retail spaces:

  • The total number of patrons permitted indoors in retail establishments is limited to the number that can maintain a physical distance of at least two metres from every other person in the establishment.
  • Stores must post the capacity limit in a conspicuous location.
  • Outdoor line ups require patrons to maintain a physical distance of at least two metres from others
  • Indoor line ups require patrons to maintain a physical distance of at least two metres from others and wear a mask
  • Passive screening is required for patrons ie. posting signs visible to the public at all entrances that inform individuals how to screen themselves for COVID-19 prior to entering the premise. Employees must be actively screened before they enter the premise
  • Safety plan must be available

The following provincial requirements under the Reopening Ontario Act, 2020 and its Regulations apply to facilities for sports and recreational fitness facilities:

  • All indoor and outdoor facilities for sports and recreational fitness activities, including gymnasiums, health clubs, community centres, multi-purpose facilities, arenas, pools, exercise studios, yoga and dance studios and other fitness facilities can open with conditions..​

Face coverings/masks

  • Face coverings are required indoors, except when exercising or playing a sport.

Physical distancing/patron limits

  • The total number of patrons in an indoor facility at any one time must be limited to 50% of the capacity of the facility.
  • A sign must be posted indicating capacity limit.
  • Every person within the facility must maintain a physical distance of at least two metres from every other person.

Contact information/reservations

  • Names and contact information must be collected from all patrons and kept on record for at least one month. Records must be provided to public health upon request.

Safety plans/screening

  • Safety plans must be available upon request.
  • Active screening of all patrons is required.

Sports played in the facility

  • The number of spectators in the outdoor facility at any one time:
    • 50% of the usual seating capacity if there is designated indoor spectator seating, or 1,000 persons, whichever is less.
    • Up to 50% of the indoor area of the facility where persons can maintain a physical distance of at least two metres from every other person in the indoor area of the facility if there is not have a designated area for indoor spectators, or 1,000 persons, whichever is less.
    • 75% capacity of the usual seating capacity if there is designated outdoor spectator seating, or 15, 000 persons, whichever is less.
    • Up to 75% of the outdoor area of the facility if there is not a designated area for outdoor spectators, or 5,000 persons, whichever is less.
  • Every indoor spectator must wear a mask or face covering that covers their mouth, nose and chin. Masks may temporarily be removed to consume food and drink.Every outdoor spectator must wear a mask or face covering that covers their mouth, nose and chin, unless exempt, or are seated with members of their own household only, and every member of the household is seated at least two metres from every person outside their household. Masks may temporarily be removed to consume food and drink.
  • A sign indicating capacity limits must be posted.
  • A safety plan is required for organized sports leagues or events  to practise or play sports in the facility.
  • Sports clubs should review the sport return guidelines (listed individually for each sport) and follow the advice from the Provincial Sport Organizations.

Mesures de santé publique et de sécurité au travail et conseils de santé publique propres à chaque secteur