COVID-19 Vaccine Booking

Hamilton's COVID-19 Vaccine Hotline is open

We are currently experiencing high call volumes at this time. We appreciate your patience.

Visit www.hamilton.ca/vaccinebooking

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Hamilton residents who are 60 years and older (in this calendar year) are now eligible to receive a COVID-19 vaccination.

Booking your appointment online

You can book your vaccine appointment through the provincial online booking portal if you :

  • are 60 years or older in this calendar year (born in or before 1961)
  • are 50 years or older and live in the area where postal codes begin with L9C or L8W (proof of address required at clinic)
  • have a green Ontario photo health card (OHIP) ( expired cards will be accepted)
  • have an email address
  • have a modern web browser (the booking site is not compatible with Internet Explorer 11 or earlier versions)

If there are no available local vaccination appointments on the provincial booking portal, please check back at a later date. Once more vaccine supply is distributed locally, more appointment spots will get added.

Book Vaccine
Visit the provincial booking portal at ontario.ca/bookvaccine

rendezvous-vaccin
Visitez le portail de réservation provincial au ontario.ca/rendezvousvaccin

Ontario launches provinicial booking system at ontario.ca/bookvaccine or call the customer service desk at 1-888-999-6488Note: City of Hamilton staff are unable to assist with technical issues with the provincial booking system.


Booking your appointment by phone

You can book your vaccine appointment by phone if you:

  • Do not have access to the internet or a computer
  • Have a red and white health card
  • Do not have an Ontario health card
  • Are Indigenous  
  • Are 50 years and older and live in the area where postal codes begin with L9C, L8W, L8L, L8N or L9K

To book your vaccine appointment, call the Public Health Services COVID-19 Vaccine Hotline at 905-974-9848, option 7

We know everyone is eager to receive the vaccine, but we are asking those not yet eligible to avoid calling to allow those that are eligible the opportunity to book an appointment.


The vaccine is free. You will not be asked for your Social Insurance number or credit card number over the phone.

Information about vaccination for other City of Hamilton residents will be shared as more information becomes available.

Clinic locations & hours of operation

All clinics are appointment only, walk-ins are not permitted. 

St. Joseph’s Healthcare Hamilton West 5th COVID-19 Vaccine Clinic
100 West 5th Street, Hamilton
Vaccine Clinic location on W5 campus

FirstOntario Centre Vaccine Clinic
101 York Boulevard, Hamilton
Map of parking & clinic
Please enter the Vaccine Clinic through the doors off of Bay Street.

Hamilton Health Sciences (HHS) Vaccine Clinic
293 Wellington Street North, Hamilton

To prepare for vaccination, we recommend that you:

Mobile Vaccine Pop-up Clinics - for those who are 50+ and live in postal codes L9C, L8W, L8L, L8N or L9K
The mobile team will be at these locations on the dates and then will move on to another location. The mobile vaccination team will return for scheduled second dose appointments.

Chedoke Twin Pad Arena
91 Chedmac Dr., Hamilton

  • Monday April 19 – Wednesday April 21
     

The Salvation Army
835 Stone Church Rd E., Hamilton

  • Monday April 19 – Wednesday April 21
     

The Salvation Army
187 Stone Church Rd W, Ancaster

  • Monday April 19 – Wednesday April 21
     

Hamilton Primary Care AstraZeneca vaccination clinics

Location Date of operation Hours of operation Clinic status
FirstOntario Centre Saturday, April 24 8 am to 1 pm Full
FirstOntario Centre Sunday, April 25 3 to 8 pm Full

The booking portal for these clinics is being hosted by the primary care team. The COVID-19 Vaccine hotline is unable to book into these clinics.

Booking online or by phone

Read frequently asked questions and if you still have questions or concerns, please contact your health care provider.

Vaccinations at pharmacies are by-appointment only, walk-ins are not permitted. Eligible community members 55 years of age and older can call or visit the websites of participating pharmacies to make their appointment. You must have an Ontario photo health (OHIP) card, or other form of valid government-issued identification. The start date for each pharmacy varies.

See a list of participating pharmacies

If there are no available local vaccination appointments on the provincial booking portal, please check back at a later date. Once more vaccine supply is distributed locally, more appointment spots will get added.


If you get a message saying "Form has been tampered with," this is a technical problem that the Province is working to resolve as quickly as possible. Please check back again later.

If you do not have an Ontario health card or if you have a red and white Ontario health card, call the Public Health Services COVID-19 Vaccine Hotline at 905-974-9848, option 7 to book your appointment.

The provincial online booking portal does not currently allow a user to book single appointments. This means that those who had a first vaccination appointment that was not scheduled in the provincial online booking portal will not be able to book their second vaccination appointment in the system.

Many residents received a cancellation notice for their second appointments recently due to the provincial direction to move to a 16-week interval. We will be calling to reschedule 2nd dose appointments over the coming weeks.   

Call the Public Health Services COVID-19 Vaccine Hotline at 905-974-9848, option 7 to book your appointment.

If you booked your appointment online, follow the process you used to book your original appointment and proceed to book your first and second dose in the location you wish. This will automatically cancel your other booked appointments. You will receive a confirmation email for the new booking followed by a cancellation notice for the previous booking.

In alignment with provincial direction, second doses for the COVID-19 vaccine have been extended to a 16-week interval. This follows the recommendation from the National Advisory Committee on Immunization (NACI). The 16-week interval for the second dose applies to the three two-dose vaccines currently approved by Health Canada (Pfizer-BioNTech, Moderna and AstraZeneca). Extending the intervals for second dose will preserve supply to increase the number of individuals benefiting from a first dose.

 These groups will continue to receive vaccine at the initial intervals as described in the product monographs:

  • residents of long-term care homes, retirement homes, Elder Care Lodges and Assisted Living facilities who are at the greatest risk of both exposure to COVID-19 and serious illness and death
  • Indigenous peoples
  • Transplant recipients including solid organ transplants and hematopoietic stem cell transplantswho are at increased risk of severe outcomes from COVID-19 and may have a suboptimal immune response to vaccines
  • Individuals with malignant hematologic disorders and non-hematologic malignant solid tumorsreceiving active treatment such as chemotherapy, targeted therapies and immunotherapy (excluding those receiving only hormonal or radiation therapy) who are at increased risk of severe outcomes from COVID-19 and may have a suboptimal immune response to vaccines

For those individuals who received their first vaccine dose with their spouse who was age 80+ as an unscheduled walk-in, but do not have an appointment for their second dose, call the Public Health COVID-19 Hotline at (905) 974-9848, option 7 to get the date/time for your second dose.

  • Everyone who received their first dose has been scheduled for a 2nd dose for 16 weeks later.
  • Please do not come in for an appointment at St. Joe’s West 5th campus if you received your first dose between March 1-10, and were scheduled for your second dose within 30 days. Please call Public Health for your new appointment date.

Before going to the vaccine clinic

  • Proof of identity - government-issued photo ID, such as a driver’s license, health card, passport, or Status Card can be used. Your ID needs to have your name, address, photo and birthdate on it.
  • Confirmation email or code.
  • Proof of address if you booked your appointment based on living within a certain postal code
  • Wear a loose-fitting shirt. Dress in layers if you are attending the FirstOntario Centre Vaccine Clinic – it can be chilly.

Please arrive at the Vaccine Clinic 10-15 minutes prior to your appointment time.

Option 1: Show one of these pieces of ID that have your current Hamilton address

  • your driver's licence
  • any other card issued by a Canadian government (federal, provincial/territorial or local) with your photo, name and current address

Option 2: Show two pieces of ID

Both must have your name and at least one must have your current address. Examples below:

From a government or government agency 

  • Band membership card
  • birth certificate
  • Canadian citizenship card or certificate
  • Canadian Forces identity card
  • Canadian passport
  • card issued by an Inuit local authority
  • firearms licence
  • government cheque or cheque stub
  • government statement of benefits
  • health card
  • income tax assessment
  • Indian status card or temporary confirmation of registration
  • library card
  • licence or card issued for fishing, trapping or hunting
  • liquor identity card
  • Métis card
  • old age security card
  • parolee card
  • property tax assessment or evaluation
  • public transportation card
  • social insurance number card
  • vehicle ownership
  • Veterans Affairs health care identification card

From an educational institution

  • correspondence issued by a school, college or university
  • student identity card

From a health care facility or organization

  • blood donor card
  • CNIB card
  • hospital card
  • label on a prescription container
  • identity bracelet issued by a hospital or long-term care institution
  • medical clinic card

From a financial institution

  • bank statement
  • credit card
  • credit card statement
  • credit union statement
  • debit card
  • insurance certificate, policy or statement
  • mortgage contract or statement
  • pension plan statement
  • personal cheque

From a private organization

  • employee card
  • residential lease or sub-lease
  • utility bill (e.g.: electricity; water; telecommunications services including telephone, cable or satellite)

Letters of confirmation

  • letter from a public curator, public guardian or public trustee
  • letter of confirmation of residence from a First Nations band or reserve or an Inuit local authority
  • letter of confirmation of residence, letter of stay, admission form, or statement of benefits from one of the following designated establishments:
    • student residence
    • seniors' residence
    • long-term care institution
    • shelter
    • soup kitchen
    • a community-based residential facility
  • If you booked an appointment online, you will receive an email to confirm your appointment at the email address you used to register.
  • If you have a phone and can bring it to your appointment, the clinic will scan the barcode from the email you received.
  • If you do not have a phone to bring to your appointment, another option is to print it out and bring it.
  • If you don’t have a phone and are unable to print your confirmation, please come to your appointment and we will confirm your information upon arrival to ensure you have an appointment.

Proof of identity is currently required for vaccination. An OHIP card (health card) is preferred; however, if you do not have your OHIP card, please bring another form of government issued photo ID such as a driver's license, passport, Status Card or other provincial health card. You do not require a family doctor to receive a vaccine.

If you are not feeling well on the day you are supposed to receive your vaccine, please do not go to your appointment. If you booked your appointment online, please follow the steps outlined above to reschedule. If you booked over the phone, email [email protected] or call the COVID-19 Vaccine Hotline at (905) 974-9848, option 7.

No, you should not receive the vaccine while in quarantine/isolation. If you booked your appointment online, please follow the steps outlined above to reschedule. If you booked over the phone, email [email protected] or call the COVID-19 Vaccine Hotline at (905) 974-9848, option 7.

If you are not feeling well on the day you are supposed to receive your vaccine, please do not go to your appointment. To reschedule :if you booked online, please follow the steps outlined above. If you booked over the phone, email [email protected] or call the COVID-19 Vaccine Hotline at 905-974-9848, option 7.

You will book both your first and second vaccination appointments at the same time. After you get your first vaccination, you will be given an appointment reminder card with the date and time for your second appointment. If you need to cancel your appointment if you booked online, please follow the steps outlined above. If you booked over the phone, email [email protected] or call the COVID-19 Vaccine Hotline at 905-974-9848, option 7.

The vaccines will be provided for free. You will not be asked for any financial information.

The National Advisory Committee on Immunization (NACI) in Canada notes that no drug interaction studies have been performed to date, so we do not know if there could be interference with medications or substances such as drugs or alcohol. 

NACI also recommends that the COVID-19 vaccines not be given at the same time as other live or inactivated vaccines or blood products.

At this time, we are vaccinating those who are ages 75 and older. When you are called, please let the caller know if anyone in your household falls into this age. We will have information about vaccinations for adults who are younger than 75 years old within the coming weeks.

You can read our answers to frequently asked questions. If you have further questions, you can ask your health care provider or call the Vaccine Hotline 905-974-9848, option 7.

At the vaccine clinic

When your appointment is confirmed, you will be told what to bring with you to the appointment. You will not be asked to provide this information over the phone when booking the appointment. Please bring proof of identity to the Vaccine Clinic. Government-issued photo ID, such as a driver’s license, health card, passport, or Status Card can be used. You will be given a consent form at the Vaccine Clinic.

Please arrive at the Vaccine Clinic 10 to 15 minutes prior to your appointment time.

One support person will be permitted to attend the clinic with each person/couple being vaccinated.

St. Joseph’s W5 Vaccine Clinic
West 5th Campus directory & map

For parking of both the outside area (parking lots P2 entry off Fennell, P3 entry off of West 5th- accessible parking, P4 entry off of West 5th and entranceways. You can enter at any door and staff will be available to assist you.

There is free parking for one hour at the W5 campus; after that you pay for parking.
Vaccine Clinic location on W5 campus.

FirstOntario Centre Vaccine Clinic
Map of parking & clinic

For those with a vaccination appointment at the FirstOntario Vaccine Clinic, you can park at the York Boulevard Parkade (28 York Blvd, Lot 68). Bring your parking ticket to the Vaccine Clinic, and the staff will validate your ticket during the clinic check-out process.

You can enter FirstOntario Centre through the main doors along Bay Street.

Hamilton Health Sciences (HHS) Vaccine Clinic
Map of parking
Free Vaccine clinic parking available in parking lots A,B, C and F

Mobile Pop up Vaccine Clinics
Free parking is available on site at the mobile pop up clinics.

The address for Bernie Morelli Recreation Centre is 876 Cannon St. E., but the entrance to the parking lot is off of King St. on the other side. The closest address to use for the parking lot is Jimmy Thompson pool at 1099 King St. E. and the entrance for Bernie Morelli parking lot is just west of this address. Please do not enter Bernie Morelli Recreation Centre off of Cannon St. E.

Public Transit Instructions

  • Route # 20, 21, 33, 35 
  • Depart at bus stop West 5th at Fennell 
  • HSR: https://hsrnow.hamilton.ca
  • For bus stop times call 905-527- 4441

You will have to wait in the clinic for a minimum of 15 minutes where you’ll be observed after given the vaccine. You may need to stay longer if necessary.


Yes, everyone who receives a vaccine will get a printed receipt that includes their name, the date of their first and/or second vaccine, the name of the vaccine they received and the location of the vaccine clinic. If they consent to receive information electronically and provide the necessary details, they will also receive a digital version of the receipt electronically via email.

After the vaccine clinic

Severe reactions are uncommon. If you need medical assistance, please seek medical attention. Call 911 if you need assistance immediately.

Signs of serious allergic reactions may include:

  • difficulty breathing
  • swelling of face, throat or tongue
  • hives (bumps on the skin that are itchy)

If these occur, a doctor should report them to Hamilton Public Health Services.

Other uncommon adverse reactions that doctors need to report to Hamilton Public Health Services include:

  • rash
  • swelling of arm that spreads to the next joint (elbow) or lasts 4 days or more
  • pain that lasts 4 days or more
  • fainting that causes injury
  • swelling of the face or mouth
  • very pale colour and serious drowsiness
  • high fever (over 40°C)
  • convulsions or seizures
  • other serious symptoms (e.g., “pins and needles” or numbness lasting for over 24 hours).

Discuss any of the uncommon reactions with your family doctor. If you don’t have a family doctor, a walk-in clinic might be preferred. A doctor can diagnose these uncommon reactions and report them to public health. If you do not have access to a doctor, please call Hamilton Public Health Services Vaccine program at 905-546-2424 ext. 7556 to report symptoms.

Read more about adverse effects (PDF, 135 KB)