COVID-19 Vaccine Booking

Hamilton's COVID-19 Vaccine Hotline is open

We are currently experiencing high call volumes at this time. We appreciate your patience.

Be advised that vaccine appointments are extremely limited at this time. More appointments are expected to be added shortly, but this is dependent upon vaccine supply. Please be kind to hotline staff when calling to book an appointment. Hotline staff are unable to create additional appointments that are not already in the system.

To translate this web page into a different language, please scroll down to the bottom of the page, and click on Translate in the blue band at the bottom.

Booking your appointment online or by phone through the Province

The easiest and fastest way to book your COIVD-19 vaccine appointment is through the provincial online booking portal. You can book your vaccine appointment through the provincial phone line or online booking portal if you :

  • are 12 years or older
  • have a green Ontario photo health card (OHIP) (expired cards will be accepted)
  • have an email address
  • have a modern web browser (the booking site is not compatible with Internet Explorer 11 or earlier versions)

Book Vaccine
Visit the provincial booking portal at ontario.ca/bookvaccine

rendezvous-vaccin
Visitez le portail de réservation provincial au ontario.ca/rendezvousvaccin

Ontario launches provinicial booking system at ontario.ca/bookvaccine or call the customer service desk at 1-888-999-6488Note: City of Hamilton staff are unable to assist with technical issues with the provincial booking system.


Booking your appointment through the Public Health Services COVID-19 Vaccine Hotline

You can book your vaccine appointment by phone if you:

  • Do not have access to the internet or a computer
  • Have a red and white health card or do not have an Ontario health card
  • Are Indigenous  
  • Are 18 years and older and live in the area where postal codes begin with L9C, L8W, L8L, L8N or L9K
  • Are Black and racialized populations/people of colour ages 18 + and live in postal codes L9C, L8W, L8L, L8N and L9K

To book your vaccine appointment, call the Public Health Services COVID-19 Vaccine Hotline at 905-974-9848, option 7. Translation services are available if you call to book your appointment by phone.

We know everyone is eager to receive the vaccine, but we are asking those not yet eligible to avoid calling to allow those that are eligible the opportunity to book an appointment.


The vaccine is free. You will not be asked for your Social Insurance number or credit card number over the phone.

Clinic locations & hours of operation

All clinics are appointment only, walk-ins are not permitted. Full details on free parking are available below. Translation is available at clinics. 

If you require assistance for accessibility reasons, please notify a greeter at the clinic.

Mass mRNA Vaccination Clinics (first or second dose)

Location Dates of operation How to book Clinic status

St. Joseph’s Healthcare Hamilton West 5th COVID-19 Vaccine Clinic
100 West 5th Street, Hamilton

Ongoing

Online:  www.ontario.ca/bookvaccine

Phone: 1-888-999-6488

Appointments available
June 29 to July 5

FirstOntario Centre Vaccine Clinic
101 York Boulevard, Hamilton

Please enter the Vaccine Clinic through the doors off of Bay St.

Ongoing

Online: www.ontario.ca/bookvaccine

Phone: 1-888-999-6488

Full

Hamilton Health Sciences (HHS) Vaccine Clinic
293 Wellington St. N., Hamilton

Ongoing

Online: www.ontario.ca/bookvaccine

Phone: 1-888-999-6488

Appointments available for
youth 12 to 17 only
June 21 to 28 

ArcelorMittal Dofasco community mRNA vaccination clinic for 12+ (1st or 2nd dose)

In partnership with Hamilton Public Health Services, ArcelorMittal Dofasco is hosting a community vaccine clinic for ArcelorMittal Dofasco employees and residents in the community.

Clinic details Dates of operation How to access Clinic Status
The Centre on Barton
1211 Barton St. E.
Beginning June 21

Online: www.ontario.ca/bookvaccine

Phone: 1-888-999-6488

Appointments available
June 28 to July 9

Community mRNA vaccination clinic for those age 12+ (1st or 2nd dose)

Restoration House is a priority clinic that is managed by health and community organizations. The clinic aims to increase access to vaccines: Black and other racialized communities, Persons with Disabilities, Newcomers and those experiencing barriers to accessing vaccine.

Location Dates of operation How to book

Restoration House
54 Vine St., Hamilton

Mondays 1 to 6 pm
June 21, 28 & July 5

Wednesdays 1 to 6 pm
June 23, 30 & July 7

Saturdays 9 am to 1 pm
June  26, July 3, 10 walk-in or by appointment

Online

Note: Saturday clinics have limited walk-in spots available, first- come, first-served

For assistance with booking an appointment or for access needs, contact: [email protected]

Primary Care AstraZeneca and mRNA Vaccination Clinics (first or second dose)

This clinic is intended for adults age 18 and above.

For those who received AstraZeneca as a first dose, you can receive a second dose of AstraZeneca or mRNA at this clinic, as long as it has been 8-12 weeks since your first dose. Please check with each clinic for details

Location Date of operation How to book Clinic Status

Winterberry Family Medicine
325 Winterberry Dr, Suite 206, Hamilton

Begins May 11

https://winterberrymedical.ca/

Unknown

Primary Care clinic
David Braley Health Sciences Centre
100 Main St. W., Hamilton

June 10-23

Online

Appointments available

Proof of age must be shown upon arrival at the clinic.

Indigenous mRNA vaccination clinics for those age 12+ (first or second dose)

Vaccine appointments for Indigenous youth, adults and their household members aged 12+

Location Date of operation How to book

Perkins Centre
1429 Main St. E., Hamilton

June 24, 30
July 8, 15, 22, 29

Online: https://aboriginalhealthcentre.com/covid19info/
Phone: 905-549-4884, option 2

For general questions or inquiries, email [email protected]

Pop-up mRNA vaccination clinic for those age 12 – 25 (first dose)
Led by St. Joseph’s Healthcare Youth Wellness Centre and the Shelter Health Network

Location Dates of operation How to book
38 James St. S., 2nd floor

June 24
1 to 3 pm

Drop-in, no appointment needed

Pharmacy vaccination clinics (first or second dose)
If you are age 18+, you can book Moderna vaccine appointments through pharmacies in Hamilton. If you are 12+, you can book Pfizer vaccine appointments through pharmacies in Hamilton. Participating pharmacies and booking information: https://covid-19.ontario.ca/vaccine-locations

To prepare for vaccination, we recommend that you:

Booking vaccine appointments

Questions about booking your second vaccine dose

All of the approved vaccines are safe and effective.

Vaccines available at each clinic are outlined above and on the provincial portal. At your appointment, you can ask for confirmation of which vaccine you are getting. This is part of the consent process at appointments. At this time, each clinic only has one type of vaccine available so you cannot ask for a different type of vaccine during your appointment.

Vaccinations at pharmacies are by-appointment only, walk-ins are not permitted. Eligible community members 18 years of age and older for Moderna or age 12+ Pfizer can call or visit the websites of participating pharmacies to make their appointment. You must have an Ontario photo health (OHIP) card, or other form of valid government-issued identification

See a list of participating pharmacies

If there are no available local vaccination appointments on the provincial booking portal, please check back at a later date. Once more vaccine supply is distributed locally, more appointment spots will get added.

If you do not have an Ontario health card or if you have a red and white Ontario health card, call the Public Health Services COVID-19 Vaccine Hotline at 905-974-9848, option 7 to book your appointment.

If you booked your appointment through the Provincial online portal, it will automatically cancel your previously booked appointment after you book a new one.

If you booked your first appointment through the Vaccine Hotline for the St. Joe’s West 5th clinic but have since booked your second appointment at a pharmacy, you need to cancel the previously booked second appointment at St. Joe’s West 5th by completing the cancellation form.

If you booked your first appointment through the Vaccine Hotline for any of the other vaccine clinics, you can call the Vaccine Hotline at (905) 974-9848, option 7 to cancel an appointment you no longer need.

Certain groups who face a greater risk of contracting and suffering serious illness from COVID-19covid 19 can also get their second dose at a shorter interval for additional protection.

The following individuals may be able to get second doses earlier than four months after the first dose:

  • residents of long-term care homes, retirement homes, Elder Care Lodges and Assisted Living facilities who are at the greatest risk of both exposure to COVID-19 and serious illness and death
  • Indigenous peoples
  • had organ or stem cell transplant
  • are being treated for cancer that affects your blood, bone marrow or lymph nodes (a haematological malignancy) or a malignant solid tumor
  • are a dialysis recipientare taking certain immunosuppressive medications (anti-CD20 agents, such as rituximab, ocrelizumab or ofatumumab)

Individuals need to bring a letter with them to their 1st dose appointment to prove eligibility for decreased second dose intervals

Black and racialized people in Hamilton are affected by COVID-19 due to social inequities and systemic racism and are at increased risk of exposure to COVID-19 due to inequitable living and working conditions. From social and demographic data collected by Hamilton Public Health, nearly half of all COVID-19 cases in Hamilton (47%) self-identify as a member of a racialized community but racialized people make up less than a quarter (19%) of Hamilton’s total population.

People who attend a vaccination clinic will have the option to provide information about their race, ethnicity, income, household size, and language to help Hamilton Public Health Services and the Ministry of Health plan COVID-19 vaccinations for communities that are at-risk and disproportionately impacted by the pandemic in an efficient, equitable and effective way. Find the consent form and questions: https://www.health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/vaccine/SD_Data_Consent_Form.pdf

Before going to the vaccine clinic

  • Proof of identity - government-issued photo ID, such as a driver’s license, health card, passport, or Status Card can be used. Your ID needs to have your name, address, photo and birthdate on it.
  • Confirmation email or code.
  • Wear a loose-fitting shirt. Dress in layers if you are attending the FirstOntario Centre Vaccine Clinic – it can be chilly.

Please arrive at the Vaccine Clinic 10-15 minutes prior to your appointment time.

Option 1: Show one of these pieces of ID that have your current Hamilton address

  • your driver's licence
  • any other card issued by a Canadian government (federal, provincial/territorial or local) with your photo, name and current address

Option 2: Show two pieces of ID

Both must have your name and at least one must have your current address. Examples below:

From a government or government agency 

  • Band membership card
  • birth certificate
  • Canadian citizenship card or certificate
  • Canadian Forces identity card
  • Canadian passport
  • card issued by an Inuit local authority
  • firearms licence
  • government cheque or cheque stub
  • government statement of benefits
  • health card
  • income tax assessment
  • Indian status card or temporary confirmation of registration
  • library card
  • licence or card issued for fishing, trapping or hunting
  • liquor identity card
  • Métis card
  • old age security card
  • parolee card
  • property tax assessment or evaluation
  • public transportation card
  • social insurance number card
  • vehicle ownership
  • Veterans Affairs health care identification card

From an educational institution

  • correspondence issued by a school, college or university
  • student identity card

From a health care facility or organization

  • blood donor card
  • CNIB card
  • hospital card
  • label on a prescription container
  • identity bracelet issued by a hospital or long-term care institution
  • medical clinic card

From a financial institution

  • bank statement
  • credit card
  • credit card statement
  • credit union statement
  • debit card
  • insurance certificate, policy or statement
  • mortgage contract or statement
  • pension plan statement
  • personal cheque

From a private organization

  • employee card
  • residential lease or sub-lease
  • utility bill (e.g.: electricity; water; telecommunications services including telephone, cable or satellite)

Letters of confirmation

  • letter from a public curator, public guardian or public trustee
  • letter of confirmation of residence from a First Nations band or reserve or an Inuit local authority
  • letter of confirmation of residence, letter of stay, admission form, or statement of benefits from one of the following designated establishments:
    • student residence
    • seniors' residence
    • long-term care institution
    • shelter
    • soup kitchen
    • a community-based residential facility
  • If you booked an appointment online, you will receive an email to confirm your appointment at the email address you used to register.
  • If you have a phone and can bring it to your appointment, the clinic will scan the barcode from the email you received.
  • If you do not have a phone to bring to your appointment, another option is to print it out and bring it.
  • If you don’t have a phone and are unable to print your confirmation, please come to your appointment and we will confirm your information upon arrival to ensure you have an appointment.

Proof of identity is currently required for vaccination. An OHIP card (health card) is preferred; however, if you do not have your OHIP card, please bring another form of government issued photo ID such as a driver's license, passport, Status Card or other provincial health card. You do not require a family doctor to receive a vaccine.

If you are not feeling well on the day you are supposed to receive your vaccine, please do not go to your appointment.If you booked your appointment online, please follow the steps outlined above to reschedule. If you booked over the phone, call the COVID-19 Vaccine Hotline at (905) 974-9848, option 7.

No, you should not receive the vaccine while in quarantine/isolation. If you booked your appointment online, please follow the steps outlined above to reschedule. If you booked over the phone, email [email protected] or call the COVID-19 Vaccine Hotline at (905) 974-9848, option 7.

If you are not feeling well on the day you are supposed to receive your vaccine, please do not go to your appointment. To reschedule: cancel or manage your appointments online or by calling the Provincial call centre at 1-888-999-6488

You will book both your first and second vaccination appointments at the same time. After you get your first vaccination, you will be given an appointment reminder card with the date and time for your second appointment. If you need to cancel your appointment, if you booked online, please follow the steps outlined above. If you booked over the phone,  call the COVID-19 Vaccine Hotline at (905) 974-9848, option 7.

The vaccines will be provided for free. You will not be asked for any financial information.

The National Advisory Committee on Immunization (NACI) in Canada notes that no drug interaction studies have been performed to date, so we do not know if there could be interference with medications or substances such as drugs or alcohol. 

NACI also recommends that the COVID-19 vaccines not be given at the same time as other live or inactivated vaccines or blood products.

You can read our answers to frequently asked questions. If you have further questions, you can ask your health care provider or call the Vaccine Hotline 905-974-9848, option 7.

You can access translation services at the clinics, and the clinic materials are available in many languages.

Read the vaccine consent form, vaccine information, what you need to know about your vaccine appointment and what happens after you receive your vaccine in 33 languages.

Yes, continue to eat your meals and stay hydrated as usual. Make sure you have something to eat before coming to the clinic to prevent feeling faint while being vaccinated. This can be especially helpful for some individuals who have needle fears or a history of fainting with needles.

At the vaccine clinic

When your appointment is confirmed, you will be told what to bring with you to the appointment. You will not be asked to provide this information over the phone when booking the appointment. Please bring proof of identity to the Vaccine Clinic. Government-issued photo ID, such as a driver’s license, health card, passport, or Status Card can be used. You will be given a consent form at the Vaccine Clinic.

Please arrive at the Vaccine Clinic 10 to 15 minutes prior to your appointment time.

One support person will be permitted to attend the clinic with each person/couple being vaccinated.

St. Joseph’s W5 Vaccine Clinic
West 5th Campus directory & map

For parking of both the outside area (parking lots P2 entry off Fennell, P3 entry off of West 5th- accessible parking, P4 entry off of West 5th and entranceways. You can enter at any door and staff will be available to assist you.

There is free parking for one hour at the W5 campus; after that you pay for parking.
Vaccine Clinic location on W5 campus.

FirstOntario Centre Vaccine Clinic
Map of parking & clinic

For those with a vaccination appointment at the FirstOntario Vaccine Clinic, you can park at the York Boulevard Parkade (28 York Blvd, Lot 68). Bring your parking ticket to the Vaccine Clinic, and the staff will validate your ticket during the clinic check-out process.

You can enter FirstOntario Centre through the main doors along Bay Street.

Hamilton Health Sciences (HHS) Vaccine Clinic
Map of parking
Free Vaccine clinic parking available in parking lots A,B, C and F

Mobile Pop up Vaccine Clinics
Free parking is available on site at the mobile pop up clinics.

The address for Bernie Morelli Recreation Centre is 876 Cannon St. E., but the entrance to the parking lot is off of King St. on the other side. The closest address to use for the parking lot is Jimmy Thompson pool at 1099 King St. E. and the entrance for Bernie Morelli parking lot is just west of this address. Please do not enter Bernie Morelli Recreation Centre off of Cannon St. E.

Public Transit Instructions

  • Route # 20, 21, 33, 35 
  • Depart at bus stop West 5th at Fennell 
  • HSR: https://hsrnow.hamilton.ca
  • For bus stop times call 905-527- 4441

You will have to wait in the clinic for a minimum of 15 minutes where you’ll be observed after given the vaccine. You may need to stay longer if necessary.


Yes, everyone who receives a vaccine will get a printed receipt that includes their name, the date of their first and/or second vaccine, the name of the vaccine they received and the location of the vaccine clinic. If they consent to receive information electronically and provide the necessary details, they will also receive a digital version of the receipt electronically via email.

After you are vaccinated, you can log in to the provincial portal to download or print an electronic COVID-19covid 19 vaccine receipt (PDF) for each dose you have received.

Receipts are available:

  • for first and second doses received in Ontario (once you get them)
  • regardless of where you were vaccinated (for example, at a mass immunization clinic, hospital, pharmacy or primary care setting)

If you have a green Ontario photo health card, you can get access to your vaccine receipt online.

Hamilton Public Health Services is able to provide proof of immunization by email if you don't have a health card. However, this is considered personal health information and use of email does pose risks in that it could be intercepted by unauthorized third parties. Therefore, we will need to obtain verbal consent prior to sending your vaccination receipt.

In order to request proof of immunization, email [email protected]. In order to process your request, at a minimum you must include:

  • Your phone number
  • A sentence explaining that you are looking for proof of vaccination

Please have your ID ready when we call to verify your identity.

After vaccination

Severe reactions are uncommon. If you need medical assistance, please seek medical attention. Call 911 if you need assistance immediately.

Signs of serious allergic reactions may include:

  • difficulty breathing
  • swelling of face, throat or tongue
  • hives (bumps on the skin that are itchy)

If these occur, a doctor should report them to Hamilton Public Health Services.

Other uncommon adverse reactions that doctors need to report to Hamilton Public Health Services include:

  • rash
  • swelling of arm that spreads to the next joint (elbow) or lasts 4 days or more
  • pain that lasts 4 days or more
  • fainting that causes injury
  • swelling of the face or mouth
  • very pale colour and serious drowsiness
  • high fever (over 40°C)
  • convulsions or seizures
  • other serious symptoms (e.g., “pins and needles” or numbness lasting for over 24 hours).

Discuss any of the uncommon reactions with your family doctor. If you don’t have a family doctor, a walk-in clinic might be preferred. A doctor can diagnose these uncommon reactions.

Below are the ways you can submit the form for adverse reactions to public health:

  • Fax the Vaccine program’s confidential fax line: 905-546-4841
  • Upload to CityShare
    • All file formats are accepted, but PDF AEFI report forms is preferred.
    • Once the file is uploaded, the file will appear under “Uploaded Files”.

If you have any other inquiries and/or are unable to submit the AEFI report through the two methods above, call 905-546-2424 ext. 7556.

Allow up to 15 business days for us to process your AEFI report. A public health nurse will contact you via phone to follow-up with you about your AEFI report.

AEFI Reporting Form and AEFI fact sheet

Read more about adverse effects (PDF, 135 KB)

If you were vaccinated in another country or province, scan a copy, take a clear photo, or upload the exact file that was provided from the clinic where you received the vaccine to this confidential location: https://cityshare.hamilton.ca/s/yERMjr7aE5ctgJs.

It will take up to 7 days for the record to be reviewed and entered into the COVID-19 vaccination records database. After that time, you can follow the instructions above for obtaining proof of vaccination.

If you would like more information about your vaccination, contact your health care provider or if you don’t have a health care provider, you can call Hamilton Public Health Services vaccine Infoline: 905-546-2424 ext. 7556.

Please complete this fillable form to report your out of province vaccinations.
Upload this form and your proof of vaccination document from the clinic where you received the vaccine.

If you are unable to complete this form on your computer, print the form and fill it out completely. You can then scan the form or take a clear picture of it. Please name the files (both the form and the proof of vaccination) with the following naming convention: “First Name_Last Name_OOP_date of submission”. Example: John_Smith_OOP_June 21 2021. Upload both of these files.

If you provide your email or phone number, we will contact you when the record is uploaded into the Provincial system. Allow up to seven days for the completion of this process. If you submitted documents between June 10 and 21, you can re-submit using the instructions above.

After that time, if you have a green Ontario photo health card, you can access your vaccine receipt online:

If you do not have an Ontario Health Card, email [email protected] with the following information:

  • Your phone number
  • A sentence explaining that you are looking for proof of vaccination and that you do not have a green Ontario photo health card

If you would like more information about your vaccination, contact your health care provider or read more. For specific inquiries, call Hamilton Public Health Services Vaccine Infoline: 905-546-2424 ext. 7556.