FAQ for Business Licensing

As the COVID-19 situation in Hamilton continues to evolve, these FAQ will be regularly updated as circumstances change to provide residents and business owners with current information.

City of Hamilton COVID-19 Frequently Asked Questions (FAQ)

(Updated February 16, 2021)

Yes, Business Licensing, Trades and Taxi services along with Lottery Licensing, Liquor Licensing and Sign Permits are available Monday to Friday, 8:30 am to 4:30 pm by phone or email.

If you require essential in-person service, our office located at 77 James St N, Suite 250, is open on Wednesdays from 8:30 am to 4:30 pm however, appointments are required. Make an appointment at 905-546-2489 (CITY). We encourage you to access our online services in an effort to limit the spread of COVID-19.

To apply for a licence, schedule a trade exam or for general licensing inquiries, please contact by email at:

Find out more information on what types of businesses require a licence

The Business Reference Guide (PDF, 1 MB) also provides a checklist by licence type along with the applicable fee.

General inquiries can be sent by email to: [email protected]

If you’d like to speak with a Licensing Administrator, please call 905-546-2782 Option 3

You can pay your licence renewal online

Signed declarations and required documentation (photos, inspections, insurance) can be sent electronically to [email protected]