Travellers

Updated - May 2, 2020

An Emergency Order under the Quarantine Act now applies to all travelers arriving in Canada in order to slow the introduction and spread of COVID-19.

Travellers with Symptoms – Mandatory Isolation

If you have recently returned to Canada and have symptoms, it is mandatory to isolate in a place where you are not in contact with adults aged 65 years or over and people with pre-existing medical conditions. If required, immediate medical attention will be provided upon arrival in Canada.

Mandatory isolation means:

  • You must go directly to the place where you will isolate, without delay, and stay there for 14 days.
  • You must go to your place of isolation using private transportation only, such as your personal vehicle.
  • Ensure you wear an appropriate mask or face covering, especially while in transit.
  • You must stay inside your home.
  • Do not leave your place of isolation, unless it’s to seek medical attention.
  • Do not go to school, work, other public areas or use public transportation (e.g., buses, taxis).
  • Stay in a separate room and use a separate bathroom from others in your home, if possible.
  • You must not have visitors and must limit contact with others in the place of isolation, including children.
  • You must not be in contact with vulnerable people such as older adults and individuals with underlying medical conditions.

If your symptoms get worse, immediately contact your health care provider or Hamilton Public Health Services COVID-19 Hotline at 905-974-9848 and follow their instructions.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada. Violating any instructions provided to you when you entered Canada could lead to up to six months in prison and/or $750,000 in fines.

Public Health Ontario resources: Read how to self-isolate and how to care for someone in isolation

Travellers without Symptoms – Mandatory Quarantine (Mandatory Self-Isolation)

If you have recently returned to Canada and have no symptoms, it is mandatory to quarantine (self-isolate) yourself in a place where you are not in contact with adults aged 65 years or over and people with pre-existing medical conditions. You are at risk of developing symptoms and infecting others.

This means you must:

  • Go directly to your place of quarantine, without delay, and stay there for 14 days.
  • Ensure you wear an appropriate mask or face covering, especially while in transit.
  • Not go to school, work, other public areas and community settings.
  • Monitor your health for symptoms of COVID-19.
  • Ask someone else to pick up essentials like groceries or medication for you.
  • Not have visitors.
  • Stay in a private place like your yard or balcony if you go outside for fresh air.
  • Keep a distance of at least 2 arms lengths (approximately 2 metres) from others.

You can take public transportation to get to your place of self-isolation after you arrive in Canada, but you must not stop on the way home and practice physical distancing of 2 metres at all times.

Violating any instructions provided to you when you entered Canada could lead to up to six months in prison and/or $750,000 in fines.

If you develop symptoms within 14 days:

  • isolate yourself from others
  • immediately call your doctor or Hamilton Public Health Services COVID-19 Hotline at 905-974-9848 and:
    • describe your symptoms and travel history
    • follow their instructions carefully