Travellers

An Emergency Order under the Quarantine Act now applies to all travellers arriving in Canada in order to slow the introduction and spread of COVID-19.

International travel should currently be limited to essential travel only

All travellers entering Canada after November 21, 2020 are required to submit quarantine plans, travel and contact information and symptoms through ArriveCAN before boarding their flight. Information will also be submitted via ArriveCAN during the quarantine period. Learn more.

Testing required to travel by airline

All appointments should be booked online through: www.HamiltonCOVIDTest.ca

To acquire test results for airline travel, read how to get test results.

Note: There is no guarantee on turnaround times for test results. Confirming entry requirements for COVID-19 testing are the travellers’ responsibility.

Travellers returning to Canada must isolate for 14 days regardless if COVID-19 testing occurs and negative test results are obtained. Getting a negative test result does not release individuals from quarantine.

Travellers with Symptoms - Mandatory Isolation

If you have recently returned to Canada and have symptoms, it is mandatory to isolate for 14 days. If required, immediate medical attention will be provided upon arrival in Canada.

Mandatory isolation means:

  • You must go directly to the place where you will isolate, without delay, and stay there for 14 days.
  • You must go to your place of isolation using private transportation only, such as your personal vehicle.
  • You wear a face covering or mask, especially while in transit.
  • Practice physical distancing of at least 2 metres from others at all times.
  • Avoid contact with others while in transit (i.e., pay at the gas pump, go through a drive-through for food, remain in the vehicle)
  • You must stay inside your home.
  • You cannot leave your place of isolation, unless it’s to seek medical attention.
  • Do not go to school, work, other public areas or use public transportation (e.g., buses, taxis).
  • You cannot use private outdoor spaces (yard or balcony) in your place of isolation
  • You cannot have any visitors.
  • Stay in a separate room and use a separate bathroom from others in your home, if possible.
  • You must not be in contact with vulnerable people such as older adults and individuals with underlying medical conditions.

You may use shared spaces while in isolation if you:

  • Avoid contact with those who did not travel with you.
  • Put in place precautions to regularly clean common areas after use.
  • Wear a face covering or mask if a distance of 2 metres from others in your place of isolation cannot be maintained.

If your symptoms get worse, immediately contact your health care provider or Hamilton Public Health Services COVID-19 Hotline at 905-974-9848 and follow their instructions.

If you have symptoms but do not have a place to isolate, you will be required to isolate for 14 days in a facility designated by the Chief Public Health Officer of Canada.

Violating any instructions provided to you when you entered Canada could lead to up to six months in prison and/or $750,000 in fines.

Public Health Ontario resources: Read how to self-isolate and how to care for someone in isolation

Travellers without Symptoms - Mandatory Quarantine (Mandatory Self-Isolation)

If you have returned to Canada and have no symptoms, it is mandatory to quarantine (self-isolate) for 14 days and monitor yourself for symptoms of COVID-19.

This means you must:

  • Go directly to your place of quarantine, without delay, and stay there for 14 days.
  • Ensure you wear an appropriate mask or face covering, especially while in transit.
  • Practice physical distancing of at least 2 metres from others at all times.
  • Avoid contact with others while in transit (i.e., pay at the gas pump, go through a drive-through for food, remain in the vehicle)
  • Not leave your place of quarantine unless it is to seek medical attention. Do not go to school, work, other public areas and community settings.
  • Monitor your health for symptoms of COVID-19.
  • Ask someone else to pick up essentials like groceries or medication for you.
  • Not have visitors, even if you are outside and stay 2 metres from them.

You may use shared spaces, or private outdoor spaces (yard or balcony) in your place of quarantine if you:

  • Avoid contact with others who did not travel with you
  • Disinfect spaces after use
  • Wear a face covering or mask if a distance of 2 metres from others residing in your place of quarantine cannot be maintained.

Violating any instructions provided to you when you entered Canada could lead to up to six months in prison and/or $750,000 in fines.

If you develop symptoms within 14 days:

  • isolate yourself from others
  • immediately call your doctor or Hamilton Public Health Services COVID-19 Hotline at 905-974-9848 and:
    • describe your symptoms and travel history
    • follow their instructions carefully

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