Hamilton Paramedic Services is here to help. Hamilton Paramedic Service response times are getting longer due to an increase in call volumes and pressures on the hospital system.
Residents are encouraged to call an ambulance only in an emergency, and to seek other health care services for less urgent needs.
If it is a life-threatening emergency don’t hesitate. Dial 9-1-1 and Hamilton Paramedic Service will be there. If it is not an emergency – 9-1-1 is not the answer. Make the right call.
Timing is critical in a medical emergency and calling 9-1-1 for life threatening emergencies will ensure paramedics will be available when you need them most.
Life threatening emergency care
If you experience a life threating emergency such as chest pain, difficulty breathing, or signs of a stroke call 9-1-1 immediately. Residents are also reminded to call an ambulance for other medical emergencies such as:
- Chest pain or chest tightness
- Sudden numbness or paralysis of the face, arm or leg
- Difficulty breathing
- Serious accidents or trauma
- Extreme pain
- Large burns
- Severe bleeding
Non-emergency health care options
There are many health care options available to you if your health situation is not an emergency. Before calling for an ambulance for minor injuries, residents are asked to consider their medical needs and their options for quicker more appropriate care such as:
- Consulting your primary care provider
- Go to a walk-in/urgent care clinic
- Hamilton Urgent Care Centres:
- Speak with a pharmacist for questions about general health or use of medications
- Call Telehealth Ontario: 1-866-737-000
- Call for free access to a registered nurse who can answer your general health questions 24 hours a day, 7 days a week.
- Ontario 211 | Community and Social Services Help Line (211ontario.ca) for community and social supports
- COVID-19: Have Symptoms or Been Exposed
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