Accessibility Services

Accessibility Feedback/Complaint Form

The City of Hamilton strives to improve accessibility for our residents and visitors with disabilities. We welcome your feedback, comments, questions, complaints and suggestions about the provision of our goods, services and programs to persons with disabilities. Thank you.

Answers to fields and questions with an asterisk ( * ) are mandatory

This is a: *
For complaints/concerns, please include the location and date the incident occurred.

Your Information:

Would you like us to inform you of the outcome of your feedback? *
How would you like us to contact you? *
Special Instructions (support needed for communication, etc.) *




Personal information on this form is collected under the authority of Section 238 of the Municipal Act, 2001, S.O.2001, c.25 (as amended) and will be used to respond to the feedback provided and for reporting requirements pursuant to O/Reg. 429/07 Customer Service Standards. 

Questions about this collection should be directed to:
Human Rights, Diversity and Inclusion
120 King Street West, 9th Floor,
Hamilton, ON L8P 4V2
Tel: 905 546 2424 Ext. 8080
Fax: 905 546 2062
Email: [email protected]