Accountability

City Organization

Administrative Structure

City Manager - Janette Smith
Executive Assistant to City Manager - Rosanna Melatti

GM Healthy & Safe Communities (HSC) 
Angela Burden
Admin Coord HSC - Lynn Martinello

GM Finance & Corporate Services
Mike Zegarac
Admin Coord Corp - Shannon Leenders

GM Public Works
Craig Murdoch (Acting)
Carlyle Khan - effective May 30, 2022
Acting Admin Coord PW - Kathy Albers

GM Planning & Economic Development
Jason Thorne
Admin Coord P&ED - Christina Lam Tablada

Executive Director, Human Resources
Lora Fontana
Admin Coord HR - Cheryl Lafferty

 

City Manager's Office

City Manager - Janette Smith
Executive Assistant to City Manager - Rosanna Melatti

GM Healthy & Safe Communities
Angela Burden

GM Finance & Corporate Services 
Mike Zegarac

GM Public Works
Craig Murdoch (Acting)
Carlyle Khan - effective May 30, 2022

GM Planning & Economic Development
Jason Thorne

Chief Digital Officer & Director of Innovation 
Cyrus Tehrani

  • CityLAB
  • Digital Transformation & Smart City Strategy
  • Open Data Strategy
  • Strategic Partnerships
  • Corporate Initiatives

CEO CityHousing Hamilton
Ed VanderWindt (interim)

Director and Auditor General, Office of the City Auditor
Charles Brown

Executive Director, Human Resources
Lora Fontana

  • Access & Equity, Human Rights
  • HR Systems & Operations
  • Employee & Labour Relations
  • Talent Management
  • Health, Safety & Wellness
  • Organizational Development

Director, Communications & Strategic Initiatives
Matthew Grant

  • Communications
  • Digital Communications
  • Social Media & Marketing
  • ​Creative Services

Director, Government & Community Relations
Morgan Stahl

  • Government & Stakeholder Relations
  • Community Initiatives
  • City Enrichment Fund

 

Healthy & Safe Communities

GM Healthy & Safe Communities - Angela Burden
Administrative Coordinator - Lynn Martinello

Director Ontario Works
Bonnie Elder-Frenette

  • Eligibility Review
  • Business & Systems Support
  • Eligibility Verification Process
  • Ontario Works
  • Special Supports

Director Housing Services
Edward John

  • Homelessness Policy & Programs
  • Emergency Shelter & Residential Care Facilities Subsidy Program (formerly Domiciliary Hostel)
  • Investment/Affordable Housing
  • Social Housing

Director Children’s Services and Neighbourhood Development
Jessica Chase

  • Directly Operated Child Care
  • Life Skills and Case Management
  • Early Years System Management
  • Community Strategies
  • Business Supports
  • Performance, Planning and Evaluation

Director Recreation
Chris Herstek

  • Arena Operations/Outdoor Ice
  • Aquatic Facilities and Programs
  • Business Support
  • Golf Course Operations
  • Program Development
  • Recreation Centres
  • Seniors Centres and Clubs
  • Special Events
  • Sports Policy & Allocation
  • Summer camps

Senior Administrator Lodges
Holly Odoardi

  • Macassa Lodge
  • Wentworth Lodge

Chief, Hamilton Fire Department
David R. (Dave) Cunliffe

  • Emergency Management: Emergency Planning, Training, Public Safety Education
  • Fire Protection and Rescue Services: Emergency Response, Fire Dispatch, Training, Mechanical & Stores, Fire Prevention, Public Safety Education, Community Safety Planning

Chief, Hamilton Paramedic Service
Michael Sanderson

Operations 

  • Deployment
  • Personnel management 
  • Facilities, equipment and vehicles
  • Special event coverage

Performance & Development 

  • Public education & media relations
  • Education and clinical development
  • Recruitment
  • Community paramedic programs including public access defibrillators
  • System performance monitoring

 

Medical Officer of Health, Public Health Services - Office of the Medical Officer of Health
Dr. Elizabeth Richardson
Administrative Coordinator MOH - Krislyn Fernandes

Associate Medical Officer of Health

  • Dr. Bartholomew (Bart) Harvey

Director, Public Health Services - Epidemiology, Wellness & Communicable Disease Control 
Michelle Baird

  • Alcohol, Drugs & Gambling Services / Mental Health, Street Outreach
  • Business Operations & Data Management
  • Epidemiology & Evaluation
  • Infection Control
  • Infectious Diseases
  • Outbreak Management
  • Sexual Health & Substance Misuse Prevention
  • Vaccine Program
  • COVID-19 Case & Contact Management
  • COVID-19 Hotline
  • COVID-19 Vaccine Operations

Director, Public Health Services - Healthy Environments
Kevin McDonald

  • Chronic Disease Prevention - Food Strategy & Community Health Workers Program
  • Chronic Disease Prevention - Healthy Built Environments Program
  • Food & Water Safety Program
  • Health Hazards & Vector Borne Disease Program
  • Tobacco Control Program 
  • COVID-19 Communications – Media Relations and Digital Communications

Director, Public Health Services - Healthy Families
Jennifer Vickers-Manzin, Chief Nursing Officer

  • Child & Adolescent Services
  • Dental Services
  • Health Promotion
  • Health Strategy and Equity
  • Healthy Babies Healthy Children & Nurse Family Partnership 
  • Healthy Growth & Development- Child & Reproductive Health
  • Healthy Growth & Development- Intake & engagement
  • School Program
  • COVID-19 Planning & Logistics

Corporate Services

GM Finance & Corporate Services - Mike Zegarac
Administrative Coordinator - Corp - Shannon Leenders

Director Customer Service, POA & Financial Integrations
Cindy Mercanti

  • Customer Contact Centre
  • Municipal Service Centres
  • Service Channel
  • Provincial Offences Administration Office

Director Financial Planning, Administration & Policy
Brian McMullen

  • Capital Budgets & Development
  • Current Budgets & Fiscal Planning
  • Investments
  • Finance & Administration

Director Financial Services, Taxation & Corporate Controller
Shelley Hesmer (Acting)

  • Accounting
  • Accounts Payable & Receivable
  • Business Applications
  • Payroll & Pensions
  • Procurement
  • Tax Appeals
  • Tax Billings & Collections
  • Tax Customer Service

Director Information Technology
Maria McChesney

  • Business Applications
  • Infrastructure & Operations
  • Security & Technology

City Clerk
Andrea Holland 

  • Elections/Print & Mail
  • Legislative Services
  • Records/Freedom of Information

City Solicitor
Ron Sabo

  • Commercial/ Development/ Policy (CDP)
  • Dispute Resolution (DR)
  • Risk Management
  • POA
  • LRT - PAU (Legal)

 

Planning & Economic Development

GM Planning & Economic Development - Jason Thorne
Administrative Coordinator P&ED - Christina Lam Tablada

Director Strategic Initiatives
Marty Hazell/ Rob Lalli

  • Parking Operations & Maintenance
  • Parking Enforcement & School Safety
  • P&ED Leadership Initiatives
  • AMANDA Technoology & Services

Manager, Open for Business Initiatives

Director, Building & Chief Building Official
Alan Shaw

  • Building Engineering & Zoning
  • Building Inspections
  • Plan Examination

Director, Economic Development
Norm Schleehahn

  • Business Development
  • Business Incubator
  • Real Estate
  • Small Business
  • Urban Renewal

  • Hamilton Farmers' Market

Director, Planning & Chief Planner
Stephen Robichaud

  • Community Planning & GIS Services
  • Development Planning, Heritage & Design
  • Policy Planning & Zoning By-law Reform

Director, Tourism & Culture
Carrie Brooks-Joiner

  • Events
  • Cultural Development
  • Heritage Resource Management
  • Public Art & Projects
  • Tourism & Creative Industries

Director, Licensing and By-law Services
Monica Ciriello 

  • Animal Services
  • Licensing
  • Municipal Law Enforcement

Director, Growth Management
Ashraf Hanna

  • Construction
  • Development Engineering
  • Engineering Approvals
  • Growth Planning
  • Infrastructure Planning

Director, Transportation Planning and Parking 
Brian Hollingworth

  • Hamilton Municipal Parking System
  • Transportation Master Plan
  • Sustainable Mobility Program
  • Cycling, Truck Route, and Pedestrian Master Plans
  • Complete Livable Better Streets 

Director, LRT Project
Abdul Shaikh 

Director & Senior Advisor, Strategic Growth Initiatives 
Tony Sergi

 

Public Works

GM Public Works - Craig Murdoch (Acting)
Carlyle Khan - effective May 30, 2022
Acting Administrative Coordinator - PW - Kathy Albers

Director, Energy, Fleet & Facilities
Rom D’Angelo

  • Central Fleet
  • Energy Initiatives
  • Facilities Operations & Maintenance (Corporate)
  • Facilities Operations & Maintenance (Community)
  • Strategic Planning & Capital Compliance
  • Facilities Planning & Business Support

Director, Engineering Services
Susan Jacob

  • Construction
  • Design
  • Geomatics & Corridor Management
  • Waterfront Development

Director, Environmental Services
Cynthia Graham (Acting)

  • Forestry & Horticulture
  • Parks & Cemeteries
  • Landscape Architectural Services
  • Business Programs

Director, Hamilton Water
Nick Winters (Acting)

  • Compliance & Regulations
  • Woodward Upgrades
  • Water & Wastewater Operations
  • Water & Wastewater Planning & Capital

Director, Transportation Operations & Maintenance
Mike Field (Acting)

  • Roadway Maintenance
  • Transportation Operations
  • Business Initiatives

Director, Transit
Maureen Cosyn Heath

  • Transit Fleet Maintenance
  • Transit Operations
  • Customer Experience & Innovation
  • Transit Planning & Infrastructure
  • Transit Support Services

Director, Corporate Asset Management
Pat Leishman

  • Asset management plan & strategy

Chief Road Official (CRO)
Edward Soldo

Director, Waste Management
Angela Storey

  • Waste Collection
  • Recycling & Waste Disposal