Administrative Penalty Systems (APS) are an emerging approach to dealing with minor by-law infractions in a manner that is fair, effective and efficient. This approach has been adopted by numerous municipalities, the province, and the federal government, and is designed to streamline the enforcement process and increase compliance with City of Hamilton by-laws.
The Administrative Penalty System of enforcement transfers by-law disputes from the courtroom to the municipality through the use of Screening and Hearings Officers who are able to modify, cancel, or affirm penalties. This approach aids in reducing congestion in the courts as well as providing a more local and accessible dispute resolution system. The phasing in of the new APS began in 2017.
The APS system currently applies to by-law infractions related to:
Eventually APS will apply to a broader range of by-laws.
How to pay the Administrative Penalty System (APS) Notice
There are 4 ways to pay your APS Notice:
Pay your APS notice online
Payment must be processed within 15 days of receiving the penalty notice.
Late fees: will apply if payment is received after 15 days. An additional late fee will apply after 30 days.
Pay your APS notice in person with cash, cheque, debit or credit card at:
Municipal Service Centres
Find a location near you - Hours vary by location.
Drop boxes are available for after hours payments - please do not leave cash.
Pay your APS notice by credit card (VISA/Mastercard, VISA Debit) by calling: 905-546-2782 ext. 6.
Pay your APS notice by mail:
Administrative Penalty Office
77 James Street North, Suite 250
Hamilton. Ontario L8R 2K3
Make your cheque payable to the City of Hamilton. Do not post-date your cheque.
Frequently asked questions (FAQs)
What is an APS Notice?
A Penalty Notice is the same as a "ticket" except that it requires payment of a penalty instead of a fine.
The Penalty Notice is issued to an individual or corporation when they have committed a by-law infraction.
How are the APS Notices issued?
A ticket may be issued in any of these ways:
- In person
- Through registered or regular mail to the individual's last known address
- By facsimile (fax) to the individual's last known facsimile transmission number
- By email to the individual's last known email address
- On vehicle
Do APS Notices cost more than traditional Notices? Are there any additional administrative fees?
No. Penalty Notices issued under APS do not cost more than traditional fines. However, in certain cases, additional administrative fees may be applied to the original penalty amount. For instance, additional administrative fees are applied to late payments, or for failure to attend a scheduled review.
Dispute the Penalty Notice
Within 15 days of receiving the notice, any person who wishes to dispute an APS Notice must:
- Appear in person at the Administrative Penalty Office at 77 James Street North, Suite 250, Monday to Friday from 8:30 am to 4:30 pm and speaking to a Screening Officer. No appointment is necessary.
- Call our resolution hotline at 905-546-2781 ext. 6
- Email us at firstname.lastname@example.org
A Screening Officer may affirm, cancel or reduce the penalty or provide additional time for payment
Request a hearing
If you are unsatisfied with the outcome after the Screening Officer review, you may request that the matter be adjudicated by a Hearing Officer. The Screening Officer will schedule a hearing date for you.
Failure to attend the scheduled hearing will result in additional fees being added to the penalty amount as per the User Fees and Charges By-law as approved by Council and the matter is closed.
Note: A penalty that goes unpaid constitutes a debt owed to the City of Hamilton by the person and may be collected as municipal taxes.
For general inquiries, contact:
Administrative Penalty Office
Phone: 905-546-2782 ext. 6
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