News Centre

Communications & Media Relations

Clear and on-going communication with residents is a top priority for the City of Hamilton. As part of this process, we issue news releases to the local media with important information on City programs, services and other initiatives. You will find news releases posted here from the moment they’re made available to journalists. If you’ve read or heard a story concerning the City of Hamilton, and you’d like more information, contact one of our Communications Officers.

The City is committed to transparency and accountability. Staff are available to respond to media inquiries during regular operating hours: Monday to Friday, 8:30 am to 4:30 pm. All media inquiries should be directed to the relevant Communications contact below and should include the reporter’s contact information and deadline. The City will only respond to inquiries made outside business hours if they are related to an immediate emergency or urgent operational matter. Other requests will addressed during regular business hours.

Office of the Mayor

Michelle Shantz
Communications and Media Advisor
Office of Mayor Fred Eisenberger
Phone: 905-546-2424 ext. 4225
Email: [email protected]

City Manager's Office

Matthew Grant
Director, Communications and Intergovernmental Relations

For general media inquiries contact:
Jen Recine
Manager, Communications
Phone 905-546-2424 ext. 4970
Email [email protected]


Healthy & Safe Communities

Jacqueline Durlov
Communications Officer
Phone 905-546-2424 ext. 2221
Email [email protected]

City Programs & Services

  • Public Health Services

Antonella Giancarlo
Communications Officer
Phone 905-546-2424 ext. 5293
Email [email protected]

City Programs & Services

  • Housing
  • Long-Term Care
  • Ontario Works
  • CityHousing Hamilton
  • Child Care/Early Years
  • Neighbourhood Development

Michelle Williams
Communications Officer
Phone 905-546-2424 ext. 5540
Email [email protected]

City Programs & Services

  • Recreation
  • Paramedics
  • Fire (Media inquiries related to a fire incident email: [email protected])
  • Urban Indigenous Strategy


Planning & Economic Development

Allison Jones
Senior Communications Officer
Phone 905-546-2424 ext. 3810
Email [email protected]

City Programs & Services

  • General Manager’s Office
  • Transportation Planning & Parking
  • Economic Development
  • Tourism & Culture (Museums & Heritage)
  • Planning (development applications, heritage planning)
  • Building (permits, inspections)
  • Growth Management
  • Waterfront (West Harbour/Pier 8)
  • Animal Services
  • Municipal Law Enforcement (By-Law)

Michael Marini
Marketing Coordinator
Phone 905-546-2424 ext.1781
Email [email protected]

City Programs & Services

  • Economic Development General Inquiries

Public Works

Jasmine Graham
Senior Communications Officer
Phone: 905-546-2424 ext. 1430
Email: [email protected]

Emily Trotta
Communications Coordinator
Phone 905-546-2424 ext. 4975
Email [email protected]

City Programs & Services

  • General Managers Office
  • Capital Planning and Road Construction
  • Parks ,Trails & Open Spa
  • Forestry and Horticulture
  • Corporate Security & Facilities Management
  • Roadway Maintenance
  • Transportation Operations 
  • Waste Management
  • Water and Wastewater

Amanda Kinnaird
Communications Officer
Email [email protected]

City Programs & Services

  • Transit

Corporate Services and

Human Resources

Michelle Williams
Communications Officer
Phone 905-546-2424 ext. 5540
Email [email protected]

City Programs & Services

  • Human Resources
  • Corporate Services
  • Office of the City Auditor

Hamilton
Public Library

Shelley McKay
Manager, Communications
Phone 905-546-3200 ext. 5934
Email [email protected]


Hamilton
Paramedic Service

Onsite Media Contact
Phone 905-540-5782


Hamilton
Police Service

Media Relations Officer
Phone
905-546-4901


Hamilton
Fire Department

Media Contact
Email [email protected]