News Centre

Communications & Media Relations

Clear and on-going communication with residents is a top priority for the City of Hamilton. As part of this process, we issue news releases to the local media with important information on City programs, services and other initiatives. You will find news releases posted here from the moment they’re made available to journalists. If you’ve read or heard a story concerning the City of Hamilton, and you’d like more information, contact one of our Communications Officers.

The City is committed to transparency and accountability. Staff are available to respond to media inquiries during regular operating hours: Monday to Friday, 8:30 am to 4:30 pm. All media inquiries should be directed to the relevant Communications contact below and should include the reporter’s contact information and deadline. The City will only respond to inquiries made outside business hours if they are related to an immediate emergency or urgent operational matter. Other requests will addressed during regular business hours.

Office of the Mayor

Alia Khan
Communications & Media Relations Advisor
Office of Mayor Fred Eisenberger
Phone 905-546-2424 ext. 4225
Email [email protected]

City Manager's Office

Matthew Grant
Director, Communications and Strategic Initiatives

For general media inquiries contact:
Jen Recine
Manager, Communications
Phone 905-546-2424 ext. 4970
Email [email protected]

Light Rail Transit (LRT)

Jessica Scott
Manager, Communications & Engagement - LRT
Phone 905-546-2424 ext. 7208
Email [email protected]

For general inquiries contact: [email protected]


Healthy & Safe Communities

Aisling Higgins
Senior Communications Officer
Phone 905-546-2424 ext. 2643
Email [email protected]

City Programs & Services

  • General Manager’s Office
  • Public Health Services
  • Housing
  • Climate Change
  • Ontario Works
  • Neighbourhood Development
  • Age Friendly Hamilton

Sarah Ghandour
Communications Officer
Phone 905-546-2424 ext. 5604
Email [email protected]


City Programs & Services

  • Recreation
  • Paramedics
  • Fire (Media inquiries related to a fire incident email: [email protected])
  • Child Care/Early Years
  • Urban Indigenous Strategy

James Berry
Communications Officer
Phone 905-546-2424 ext. 3810
Email [email protected]

City Programs & Services

  • Public Health Services

Planning & Economic Development

Michelle Shantz
Senior Communications Officer
Email [email protected] 

Alison Charron
Public Information Associate
Email [email protected]

City Programs & Services

  • General Manager’s Office
  • Transportation Planning & Parking
  • Economic Development
  • Tourism & Culture (Museums & Heritage)
  • Planning (development applications, heritage planning)
  • Building (permits, inspections)
  • Growth Management
  • Waterfront (West Harbour/Pier 8)
  • Animal Services
  • Municipal Law Enforcement (By-Law)

Michael Marini
Marketing Coordinator
Phone 905-546-2424 ext.1781
Email [email protected]

City Programs & Services

  • Economic Development General Inquiries

Public Works

Emily Trotta
Communications Officer
Phone 905-546-2424 ext. 4975
Email [email protected]

City Programs & Services

  • General Managers Office
  • Capital Planning and Road Construction
  • Parks ,Trails & Open Spaces
  • Forestry and Horticulture
  • Corporate Security & Facilities Management
  • Roadway Maintenance
  • Transportation Operations 
  • Waste Management
  • Water and Wastewater

Sylvia Pena
Communications Officer
Email [email protected]

City Programs & Services

  • Transit

City Manager's Office & Corporate Services


Antonella Giancarlo
Communications Officer
Phone 905-546-2424 ext. 5293
Email [email protected]


City Programs & Services

  • Digital & Innovation Office
  • Government Relations & Community Engagement
  • Human Resources
  • Office of the City Auditor
  • United Way
  • CityHousing Hamilton
  • Corporate Services

Hamilton
Public Library

Shelley McKay
Manager, Communications
Phone 905-546-3200 ext. 5934
Email [email protected]


Hamilton
Paramedic Service

Onsite Media Contact
Phone 905-540-5782


Hamilton
Police Service

Media Relations Officer
Phone
905-546-4901


Hamilton
Fire Department

Media Contact
Email [email protected]