Beginning January 14, the City will close a number of facilities in order to maximize the number of employees who are wo

Communications & Media Relations
Clear and on-going communication with residents is a top priority for the City of Hamilton. As part of this process, we issue news releases to the local media with important information on City programs, services and other initiatives. You will find news releases posted here from the moment they’re made available to journalists. If you’ve read or heard a story concerning the City of Hamilton, and you’d like more information, contact one of our Communications Officers.
The City is committed to transparency and accountability. Staff are available to respond to media inquiries during regular operating hours: Monday to Friday, 8:30 am to 4:30 pm. All media inquiries should be directed to the relevant Communications contact below and should include the reporter’s contact information and deadline. The City will only respond to inquiries made outside business hours if they are related to an immediate emergency or urgent operational matter. Other requests will addressed during regular business hours.
Office of the Mayor
Michelle Shantz
Communications and Media Advisor
Office of Mayor Fred Eisenberger
Phone: 905-546-2424 ext. 4225
Email [email protected]
City Manager's Office
Matthew Grant
Director, Communications and Intergovernmental Relations
For general media inquiries contact:
Jen Recine
Manager, Communications
Phone 905-546-2424 ext. 4970
Email [email protected]
Healthy & Safe Communities
Aisling Higgins
Senior Communications Officer
Phone 905-546-2424 ext. 2643
Email [email protected]
City Programs & Services
- General Manager’s Office
- Housing
- Ontario Works
- Child Care/Early Years
- Neighbourhood Development
- Urban Indigenous Strategy
Jacqueline Durlov
Communications Officer
Phone 905-546-2424 ext. 2221
Email [email protected]
City Programs & Services
- Public Health Services
- Long-Term Care
Antonella Giancarlo
Communications Officer
Phone 905-546-2424 ext. 5293
Email [email protected]
City Programs & Services
- CityHousing Hamilton
- Recreation
- Paramedics
- Fire (Media inquiries related to a fire incident email: [email protected])
Planning & Economic Development
Michelle Williams
Communications Officer
Phone 905-546-2424 ext. 5540
Email [email protected]
City Programs & Services
- General Manager’s Office
- Transportation Planning & Parking
- Economic Development
- Tourism & Culture (Museums & Heritage)
- Planning (development applications, heritage planning)
- Building (permits, inspections)
- Growth Management
- Waterfront (West Harbour/Pier 8)
- Animal Services
- Municipal Law Enforcement (By-Law)
Michael Marini
Marketing Coordinator
Phone 905-546-2424 ext.1781
Email [email protected]
City Programs & Services
- Economic Development General Inquiries
Public Works
Jasmine Graham
Senior Communications Officer
Phone: 905-546-2424 ext. 1430
Email [email protected]
Emily Trotta
Communications Coordinator
Phone 905-546-2424 ext. 4975
Email [email protected]
City Programs & Services
- General Managers Office
- Capital Planning and Road Construction
- Parks ,Trails & Open Spa
- Forestry and Horticulture
- Corporate Security & Facilities Management
- Roadway Maintenance
- Transportation Operations
- Waste Management
- Water and Wastewater
Corporate Services and
Human Resources
Jen Recine
Manager, Communications
Phone 905-546-2424 ext. 4970
Email [email protected]
City Programs & Services
- Human Resources
- Corporate Services
- Office of the City Auditor
Hamilton
Public Library
Shelley McKay
Manager, Communications
Phone 905-546-3200 ext. 5934
Email [email protected]
Hamilton
Paramedic Service
Onsite Media Contact
Phone 905-540-5782
Hamilton
Police Service
Media Relations Officer
Phone 905-546-4901
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