February 9 2016
HAMILTON, ON – February 9, 2016 –The City of Hamilton is warning residents to exercise caution when approached by unsolicited private contractors or representatives who claim to be affiliated with the City or speak about City services. A homeowner recently reported being approached by an individual claiming the municipal drinking water is unsafe and the Ministry of Environment will subsidize further treatment. As part of the sales pitch for water treatment products and services the representative also requested access to the home for an inspection.
Hamilton Water has notified Hamilton Police who are investigating this incident. Although this is the first report of this specific activity it is not an uncommon tactic for individuals to employ who may be trying to take advantage of homeowners.
Homeowners are reminded that any City of Hamilton representative visiting a home would have a City of Hamilton identification card and City of Hamilton uniform. The City typically only visits a home during an emergency situation such as a water main break that would disrupt water service to the home, or for a previously arranged appointment with a homeowner about a specific issue or complaint.
Residents who are approached by unsolicited contractors or representatives claiming to be affiliated with the City of Hamilton should contact the City of Hamilton at 905-546-2489 for verification or report the incident to Hamilton Police.
If you have questions or concerns regarding the quality of your water please contact Hamilton Water at 905-546-4426.