News Releases

HAMILTON, ON - As we continue to build a more modern HSR service that improves the customer experience, effective April 28 2019, HSR will be implementing changes affecting the following routes: Re-routing of Route 7 LOCKE due to construction will begin on April 28 and remain in effect for the duration of the project. Re-routing buses will require customers to walk into the Locke St shopping district, but will allow buses on routes 7, 8 and 6 (they are all interlined) to maintain schedule integrity.

Hamilton, ON - As part of HSR’s 2019 Shelter Renewal Program, funded through PTIF Phase 1 (50% Municipal and 50% Federal), this month we will begin to replace approximately 500 transit shelters throughout the City of Hamilton, with the first 45 replacements scheduled to start January 15, 2019. Replacing our transit shelters is part of a broader strategy as we continue to build a more modern HSR service that improves the customer experience.

HAMILTON, ON - We’re listening to our customers and committed to enhancing their experience. Starting this week, HSR will be adding to and improving the ways for customers to find their next bus, plan their trip and stay informed about service changes.

Hamilton, ON - As we begin to (re)envision the HSR, we’re enhancing your experience. The first week of October, HSR is conducting a two-month pilot project that will see free Wi-Fi provided on 15 buses, operating on various routes across the city. Buses will be clearly marked to indicate Wi-Fi is available. Similar to other areas where the City of Hamilton offers free Wi-Fi, customers will need to accept our Terms and Conditions in order to access Wi-Fi on our buses.

HAMILTON, ON – We’re listening. The McMaster community and students are important to us and we are excited to be supporting your Welcome Week with enhanced service. In advance of the Fall Board schedule taking effect Sunday September 2, 2018, HSR has added extra service to the 51 University a week early. 

HAMILTON, ON – Last night, Hamilton City Council approved an expansion of the Mountain Climber pilot program that allows cyclists to take an HSR bus up or down the escarpment for free. After a year-long pilot that began in May 2017, Council approved the permanent implementation of the Mountain Climber on James Mountain Hill (West 5th Access).

HAMILTON, ON – Earlier today, HSR announced an exciting new project with researchers in McMaster University’s Faculty of Engineering and the McMaster Institute for Transportation & Logistics. The team involved in this new project will undertake a systematic review of Hamilton’s transit network to re-envision the HSR.

Hamilton, ON - In a continuing effort to improve the experience of transit customers in Hamilton, HSR is introducing a number of enhanced communication channels that will provide customers with real-time access to information about transit service in the city.

HAMILTON, ON – In a continuing effort to improve the experience of our customers, HSR will offer free late-night service on select routes until approximately 2:30 a.m. on New Year’s Eve. This late night-service will ensure our customers have safe transportation home after they ring in 2018. Customers can ride the HSR for free starting at 6 p.m. on December 31, 2017. HSR will run all routes that typically run on Sundays on New Year’s Eve, with the last buses departing at approximately 2:30 a.m.Several routes will have increased service to come every 15-30 minutes.