Toxic blue-green algae has been confirmed at Pier 4 Beach in Hamilton Harbour.  Do not come into contact with the water. City of Hamilton conducting clean up along parts of the Hamilton Harbour shoreline.

 
Trust and Confidence Report

Animal Services Profile

Hamilton Animal Services ensures the safe co-existence between the public and animals, both domestic and wildlife. This service includes:

  • Animal Rescue Operations - work with multiple organizations across Ontario to find adoption placements for animals that are suitable for re-homing.
  • Carcass Pick-Up and Disposal - picking up of pet and wildlife carcasses and disposal.
  • Cremation Services - after your pet has passed away, you can send them for cremation and choose whether you wish to have the ashes returned.
  • Dog Licensing - issuing, enforcing and tracking dog licences.
  • Education and Enforcement of the Responsible Pet Ownership and Feeding Wild life By-laws, and  other Provincial Legislation such as the Dog Owners’ Liability Act.
  • Euthanasia Services - when you need to plan the end of life for your pet.
  • Investigate dog bites and animal incidents that may put the public at risk. 
  • Livestock Evaluations - investigating farm animal losses to wild animals, preparing claims and submission to Ontario Ministry of Agriculture and Rural Affairs.
  • Lost and Found Pet Services - maintaining, posting and guidance for owners with lost pets.
  • Pound - tracking of all animals into shelter and outcomes.
  • Rabies Confinement Centre - confining animals to be monitored by Public Health for signs and symptoms of rabies.
  • Stray Animal Impound - picking up stray animals for public and animal safety.
  • Tracking and Animal Handling for Rabies Suspect Animals
  • Owner Surrender - when you can no longer keep your pet after attempts to rehome.
  • Wildlife - place injured animals with Licensed Wildlife Rehabilitator’s for recovery to then be released.
  • Adoptions (18 month Pilot)
  • Barking Dog Complaints

Service Details

Related Subservices

  • Municipal Law Enforcement
  • Public Complaints Handling
  • Public Education

Type of Service

  • Public facing

Rationale

  • Essential / Mandatory, Legislated requirement

Primary Funding Sources

  • Net Levy
  • User Fees

Service Level

  • At standard

Service Level Source

  • Legislated
  • Council By-law
  • Past practice

 

Performance Measures

How much did you do? (volume)


2020

  • Phone calls handled: 28,186
  • Officer service/enforcement call responses: 17,968
  • Charges laid: 1,504
  • Dog licences sold: 35,450
  • Revenue generated from dog license sales: $1,189,063
  • Domestic animals taken in and cared for: 1,614
  • Live release rate for dogs is 88% with the assistance of our community partners
  • Live release rate for cats is 78% with the assistance of our community partners
  • Dogs claimed by owners 68%
  • Cats claimed by owners 13%
  • Adoptions animals by Hamilton Animal Services is 347 pets
  • Phone calls handled: 30,074
  • Officer service/enforcement call responses: 20,791
  • Charges laid: 1,549
  • Dog licences sold: 40,625
  • Revenue generated from dog license sales: $1,348,503
  • Domesticated animals taken in and cared for: 2,650
  • Live release rate for dogs is 89% with the assistance of our community partners
  • Live release rate for cats is 84% with the assistance of our community partners
  • Dogs claimed by owners 66%
  • Cats claimed by owners 9%
  • Adoptions animals by Hamilton Animal Services is 583 pets
  • Phone calls handled: 28,411
  • Officer service/enforcement call responses: 19,288
  • Charges laid: 1,578
  • Dog licences sold:39,631
  • Revenue generated from dog license sales: $1,310,939
  • Domestic animals taken in and cared for: 2,512
  • Live release rate for dogs is 86% with the assistance of our community partners
  • Live release rate for cats is 68% with the assistance of our community partners
  • Dogs claimed by owners 62%
  • Cats claimed by owners 10%
  • Adoptions animals by Hamilton Animal Services is 374 pets
  • Phone calls handled: 27,636
  • Officer service/enforcement call responses: 17,412
  • Charges laid: 479
  • Dog licences sold: 39,028
  • Revenue generated from dog license sales: $1,264,568
  • Domestic animals taken in and cared for: 3,133
  • Live release rate for dogs is 87% with the assistance of our community partners
  • Live release rate for cats is 78% with the assistance of our community partners
  • Dogs claimed by owners 60%
  • Cats claimed by owners 6%
  • Adoptions animals by Hamilton Animal Services is 61 pets
  • Service call responses: 18,490
  • Charges laid: 758
  • Dog licences sold: 39,844
  • Revenue generated from dog license sales: $1.3M
  • Animals taken in and cared for: 5,411
  • Euthanasia rates for dogs 13%  and cats  25%
  • Rehoming rates for dogs 28% with the assistance of our community partners
  • Rehoming rates for cats  68% with the assistance of our community partners
  • Dogs claimed by owners 59%
  • Cats claimed by owners 7%