Audit Services Profile

Audit Services brings a systematic, disciplined approach to evaluate and improve effectiveness of risk management, control, and governance processes. Audit Services determines whether the City of Hamilton’s network of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning in an appropriate manner, the extent to which public funds are expended economically and efficiently and the extent to which the related programs are effective in meeting their objectives.

Service Details

Related Subservices

  • Compliance Auditing
  • Value for Money Auditing
  • Consulting
  • Risk Assessment
  • Fraud Prevention and Detection

Type of Service

  • Both public facing and internal corporate service

Rationale

  • Compliance and Value for Money audits are essential in order to run and operate municipal government more effectively and efficiently in the long term. They are performed to ensure effective internal controls, sound risk management and offer the taxpayer assurance that their tax dollars are well spent.

Primary Funding Sources

  • Net Levy

Service Level

  • At standard

Service Level Source

  • Council approved policy or service standard
  • Auditor General By-law (12-073)

 

Performance Measures

How much did you do? (volume)

2016

  • Number of Reports: 7*
  • Number of Recommendations: 29*
  • Number of Whistleblower/Fraud Complaints Investigated: 6
  • Number of Follow Up Reports: 13

2015

  • Number of Reports: 14
  • Number of Recommendations: 74
  • Number of Whistleblower/Fraud Complaints Investigated: 3
  • Number of Follow Up Reports: 7

 

2014

  • Number of Reports: 16
  • Number of Recommendations: 150
  • Number of Whistleblower/Fraud Complaints Investigated: 5
  • Number of Follow Up Reports: 10
* In 2016 Audit Services placed greater emphasis on proactive risk management by initiating Enterprise Risk Assessments.

How well did you do it? (quality)

2016

  • % of Recommendations Accepted by Management for Implementation: 90%
  • % of Work Plan Completed: **
  • % of staff with professional certification: 100%
  • % of staff meeting CPE requirements: 100%

 

2015

  • % of Recommendations Accepted by Management for Implementation: 96%
  • % of Work Plan Completed: 100%
  • % of staff with professional certification: 100%
  • % of staff meeting CPE requirements: 100%

 

2014

  • % of Recommendations Accepted by Management for Implementation: 96%
  • % of Work Plan Completed: 100%
  • % of staff with professional certification: 100%
  • % of staff meeting CPE requirements: 100%
** Audit Services adopted a multi-year Work Plan covering the period 2016 to 2018 inclusive. The 2014 and 2015 Work Plans were specific to each year.

Strategic Plan Priority - Our People & Performance