Toxic blue-green algae has been confirmed at Pier 4 Beach in Hamilton Harbour.  Do not come into contact with the water. City of Hamilton conducting clean up along parts of the Hamilton Harbour shoreline.

 
Trust and Confidence Report

Cemeteries Profile

This service provides interment services and perpetually maintained cemeteries in order to ensure that all citizens have access to a range of choices in interment services.

  • Management and administration of 48 dormant cemeteries across Hamilton. This includes grounds maintenance and administration.
  • Management and administration of 21 active cemeteries across the city. This includes grounds maintenance, burials, and administration/support services.
  • Clerical support in areas of data management, sales, and program development and coordination. This is the primary point of contact for customer service inquires and sales.

Service Details

Related Subservices

  • Cemeteries - Dormant Management
  • Cemeteries - Active Management
  • Active Cemeteries Support Services

Type of Service

  • Public facing

Rationale

  • Essential/Mandatory, Legislated requirement – Cemeteries active management and support services
  • Core Municipal Service – Dormant cemetery management

Primary Funding Sources

  • Capital Budget
  • Net Levy
  • Users Fees (Cemeteries-Active Management)

Service Level

  • At standard

Service Level Source

  • Legislated

 

Performance Measures

2020


How much did you do? (volume)

  • Acres maintained (dormant): 138.84
  • Acres of cemetery land maintained (active): 361.75  
  • Burials: 1176
  • Customer service calls:  364 (impacted by COVID-19)
  • Family history searches: 1025
  • Contracts:  2225
  • Monuments/markers/plaques sold: 556
  • Land sales: 599
  • Pre-need sales: 420
  • Acres maintained (dormant): 138.84
  • Acres of cemetery land maintained (active): 357.66
  • Burials: 1218
  • Customer service calls:  596
  • Family history searches: 563
  • Contracts:  2251
  • Monuments/markers/plaques sold: 607
  • Land sales: 565
  • Pre-need sales: 227
  • Acres maintained (dormant): 138.84
  • Acres of cemetery land maintained (active): 357.66
  • Burials: 1,346 
  • Customer service calls: 568
  • Family history searches: 307
  • Contracts: 2,214
  • Monuments/markers/plaques sold: 515
  • Land sales: 540
  • Pre-need sales: 240
  • Acres maintained (dormant): 35.96
  • Acres of cemetery land maintained (active): 462.13
  • Burials: 1,132 
  • Customer service calls: 149
  • Family history searches: 769
  • Contracts: 2,262 
  • Monuments/markers/plaques sold: 547
  • Land sales: 536
  • Pre-need sales: 377