
Cemeteries Profile
This service provides interment services and perpetually maintained cemeteries in order to ensure that all citizens have access to a range of choices in interment services.
- Management and administration of 48 dormant cemeteries across Hamilton. This includes grounds maintenance and administration.
- Management and administration of 21 active cemeteries across the city. This includes grounds maintenance, burials, and administration/support services.
- Clerical support in areas of data management, sales, and program development and coordination. This is the primary point of contact for customer service inquires and sales.
Service Details
Related Subservices
- Cemeteries - Dormant Management
- Cemeteries - Active Management
- Active Cemeteries Support Services
Type of Service
- Public facing
Rationale
- Essential/Mandatory, Legislated requirement – Cemeteries active management and support services
- Core Municipal Service – Dormant cemetery management
Primary Funding Sources
- Capital Budget
- Net Levy
- Users Fees (Cemeteries-Active Management)
Service Level
- At standard
Service Level Source
- Legislated
Performance Measures
2020
How much did you do? (volume)
- Acres maintained (dormant): 138.84
- Acres of cemetery land maintained (active): 361.75
- Burials: 1176
- Customer service calls: 364 (impacted by COVID-19)
- Family history searches: 1025
- Contracts: 2225
- Monuments/markers/plaques sold: 556
- Land sales: 599
- Pre-need sales: 420
2019
- Acres maintained (dormant): 138.84
- Acres of cemetery land maintained (active): 357.66
- Burials: 1218
- Customer service calls: 596
- Family history searches: 563
- Contracts: 2251
- Monuments/markers/plaques sold: 607
- Land sales: 565
- Pre-need sales: 227
2018
- Acres maintained (dormant): 138.84
- Acres of cemetery land maintained (active): 357.66
- Burials: 1,346
- Customer service calls: 568
- Family history searches: 307
- Contracts: 2,214
- Monuments/markers/plaques sold: 515
- Land sales: 540
- Pre-need sales: 240
2017
- Acres maintained (dormant): 35.96
- Acres of cemetery land maintained (active): 462.13
- Burials: 1,132
- Customer service calls: 149
- Family history searches: 769
- Contracts: 2,262
- Monuments/markers/plaques sold: 547
- Land sales: 536
- Pre-need sales: 377
- Date modified: