Cemeteries Profile

This service provides interment services and perpetually maintained cemeteries in order to ensure that all citizens have access to a range of choices in interment services.

  • Management and administration of 48 dormant cemeteries across Hamilton. This includes grounds maintenance and administration.
  • Management and administration of 20 active cemeteries across the city. This includes grounds maintenance, burials, and administration/support services.
  • Clerical support in areas of data management, sales, and program development and coordination. This is the primary point of contact for customer service inquires and sales.

Service Details

Related Subservices

  • Cemeteries - Dormant Management
  • Cemeteries - Active Management
  • Active Cemeteries Support Services

Type of Service

  • Public facing

Rationale

  • Essential/Mandatory, Legislated requirement – Cemeteries active management and support services
  • Core Municipal Service – Dormant cemetery management

Primary Funding Sources

  • Capital Budget
  • Net Levy
  • Users Fees (Cemeteries-Active Management)

Service Level

  • At standard

Service Level Source

  • Legislated

 

Performance Measures

2017


How much did you do? (volume)

  • Acres maintained (dormant): 35.96
  • Acres of cemetery land maintained (active): 462.13
  • Burials: 1,330
  • Customer service calls: 692
  • Family history searches: 769
  • Contracts: 2,222 
  • Monuments/markers/plaques sold: 603
  • Land sales: 575
  • Pre-need sales: 318
  • Acres maintained (dormant): 35.96
  • Acres of cemetery land maintained (active): 462.13
  • Burials: 1,132 
  • Customer service calls: 149
  • Family history searches: 769
  • Contracts: 2,262 
  • Monuments/markers/plaques sold: 547
  • Land sales: 536
  • Pre-need sales: 377

Strategic Plan Priority - Healthy & Safe Communities and Clean & Green