Community Engagement Profile

This service increases community engagement by promoting a culture of public participation, advances collaborative action taking by community partners and ensures the diverse voices of residents continue to influence City of Hamilton strategic priorities. This service includes:

  • Our Future Hamilton Community Vision - The Our Future Hamilton Community Vision reflects the values and aspirations of the thousands of residents who participated in the yearlong community visioning process. It defines our residents’ expectations for the next 25 years.
  • Age Friendly Hamilton - The City of Hamilton and key community partners are implementing the recommendations in Hamilton’s Age Friendly Plan, which has guided municipal decision-makers, staff and community stakeholders in addressing the needs and priorities of older adults in Hamilton.
  • Urban Indigenous Strategy - The City of Hamilton recognizes and acknowledges that it is located on the traditional territories of the Mississauga and Haudenosaunee nations, and within the lands protected by the “Dish With One Spoon” wampum agreement. The City’s Urban Indigenous Strategy is an action plan that aims to strengthen the City’s relationship with the Indigenous community.
  • Neighbourhood Development - A collaborative partnership that supports resident engagement, community development, action planning and implementation to increase community health and inclusivity.
  • Strategic Youth Initiatives - This subservice supports the advancement of strategic youth initiatives in the community through engagement, collective action taking, and progress reporting. 
  • Xperience Annex – The Xperience Annex is a partnership initiative between the City of Hamilton and community partners in education, health care and employment providers, the Xperience Annex supports youth ages 18-29 in achieving their goals. 
  • Snow Angels - A volunteer snow removal service for City of Hamilton residents that are low income or eligible seniors and persons with disabilities.

 

Service Details

Related Subservices

  • Our Future Hamilton Community Vision
  • Age-Friendly Hamilton
  • Urban Indigenous Strategy
  • Neighbourhood Development
  • Strategic Youth Initiatives
  • Xperience Annex
  • Snow Angels

Type of Service

  • Public facing

Rationale

  • Discretionary Municipal Service

Primary Funding Sources

  • Grants/Subsidies
  • Net Levy
  • Sponsorship/Third Party Contributions
  • Capital Budget

Service Level

  • At standard

Service Level Source

  • Council approved policy or service standard
  • Funding agreement/grant covenant
  • Management directive

 

Performance Measures

How much did you do? (volume)


2018

Our Future Hamilton Community Vision

  • Number of Community Partners committed to implementing Our Future Hamilton: 120
  • Number of attendees at the Our Future Hamilton annual summit: 450
  • Number of place-based community vision engagements covering all municipal wards: 20

Age Friendly Plan

  • Number of guests at Seniors’ Awards:  580
  • Number of nominees at Seniors’ Awards:  39
  • Number of actions completed: 90 (as of March 2018)
  • Number of workshops for seniors:  20
  • Number of engagement initiatives:  11

Urban Indigenous Strategy

  • Number of City-led community events: 7
  • Number of event participants: 300
  • Number of survey responses: 513
  • Number of presentations to community groups and staff: 31

Youth Strategy

  • Number of targeted engagement events: 12
  • Number of youth engaged in strategy development: 927
  • Number of youth serving community partners engaged in strategy development: 84

Xperience Annex

  • Number of accesses: 1176
  • Number of referrals for service: 428
  • Number of community partners involved in Annex: 80
  • Number of mental health workshops offered: 2
  • Number of participants at mental health workshops: 120
  • Number of job skill training programs for youth: 4

Snow Angels

  • Number of residents matched and snow cleared within 24 hours: 170
  • Number of program volunteers: 242

Our Future Hamilton Community Vision

  • Number of Community Partners committed to implementing Our Future Hamilton: 105
  • Number of attendees at the Our Future Hamilton annual summit: 430
  • Number of place-based community vision engagements covering all municipal wards: 20

Age Friendly Plan

  • Number of guests at Seniors’ Awards:  480
  • Number of nominees at Seniors’ Awards:  34
  • Number of workshops for seniors:  3
  • Number of engagement initiatives:  7

Xperience Annex

  • Number of accesses: 1219
  • Number of referrals for service: 486
  • Number of community partners involved in Annex: 80
  • Number of mental health workshops offered: 2
  • Number of participants at mental health workshops: 95
  • Number of job skill training programs for youth: 4

Snow Angels

  • Number of residents matched and snow cleared within 24 hours: 197
  • Number of program volunteers: 228

Our Future Hamilton Community Vision

  • Engaged with nearly 55,000 residents to create the 25-year Hamilton Community Vision “Our Future Hamilton” (April 2015-April 2016).

How well did we do? (quality)


Age Friendly Plan

  • 89% of actions addressed as part of 2014-2018 Age Friendly Plan

Youth Strategy 2017 – 2018

  • 14 out of 15 City wards participated in focused engagement events
  • 20 youth actively participating in youth strategy decision making and co-designing of the engagement process

Xperience Annex 2018

  • 95% of mental health workshop participants reported that session exceeded expectations

Snow Angels

  • 10% increase in volunteers over the past 2 years
  • 80% of low income seniors and residents with disabilities were matched with a Snow Angel to shovel snow from their home
  • 20% of eligible residents were not able to be matched due to number of volunteers

Is anyone better off? (impact)


Xperience Annex

  • Provides a safe place for youth to have conversation, seek support and be referred to community partners to create the opportunity to make positive life changes
  • Youth led discussions about City services has resulted in increased partnerships and integrated service delivery to meet the needs of youth
  • New community partnerships have been created to provide education, job skill training and employment for youth
  • New community partnerships have been formed to provide education, training and support for frontline workers dealing with youth exhibiting mental health issues

Strategic Plan Priority - Community Engagement & Participation Healthy & Safe Communities Culture & Diversity