Trust and Confidence Report

Directly Operated Child Care Program Profile (Red Hill Family Centre)

Red Hill Family Centre is an inclusive family based child care centre for children 18 months to 5 years.  We recognize that every child is unique and our educators provide personalized, individual and group learning experiences based on the child’s interests, talents and abilities to maximize their preschool experience.

The qualified team of Registered Early Childhood Educators, Resource Teachers, Home Management Workers and other community professionals encourage children and families to develop to their highest potential. The licensed program provides a safe, supportive, fun and stimulating learning environment for all children.

Red Hill Family Centre is committed to developing strong relationships with families and understands that families are experts on their children and greatly contribute to their learning and development.

Service Details

Related Subservices

  • Childcare and Family Supports
  • Specialized Supports for Children with Special Needs 

Type of Service

  • Public Facing


  • Discretionary municipal service

Primary Funding Sources

  • Grants/Subsidies
  • Net Levy
  • User Fees

Service Level

  • At standard

Service Level Source

  • Council approved policy or service standard
  • Past practice

This service is required to comply with provincial legislation, the Child Care and Early Years Act, 2014


Performance Measures

How much did you do? (volume)


  • Number of child care spaces available by age group:
    • Toddler (18 – 30 months): 15
    • Preschool (2.5 – 4 years): 64
  • Number of Registered Early Childhood Educators (RECE): 13
  • Number of Resource Teachers: 2
  • Number of Home Management Workers: 7
  • Number of life skills and household management workshops conducted with Red Hill Parent Group:  8 (Q1 2017)
  • Number of participants at Red Hill Parent Group: 19 (Q1 2017)

How well did you do it? (quality)


  • Percentage of parents surveyed who would recommend Red Hill Family Centre to others: 92%
  • Percentage of parents surveyed who felt staff were helpful, knowledgeable and approachable: 100%
  • Percentage of parents surveyed who felt their child learned new things daily: 100%

Strategic Plan Priority - Healthy & Safe Communities