Trust and Confidence Report

Election Services Profile

Election Services manages and conducts municipal elections and by-elections on behalf of the City of Hamilton and applicable school boards. The unit ensures fair and accessible elections in compliance with legislation.

Service Details

Related Subservices

  • N/A

Type of Service

  • Public facing


  • Essential/Mandatory, Legislated requirement

Rationale Other (describe)

  • Accessibility for Ontarians with Disabilities Act
  • Education Act
  • Municipal Act
  • Municipal Elections Act

Primary Funding Sources

  • Net Levy
  • Reserves

Service Level

  • Exceeds the legislated service level needs

Service Level Source

  • Legislated


Performance Measures

How Much Did You Do? (volume)


  • Number of Staff Hired: 1,574
  • Number of Training Sessions: 52
  • Number of Polls: 302 including Advance Polls
  • Ballots Cast: 138,549
  • Municipal Election Turnout: 38.36%
  • Number of Polls: 280 including Advance Polls
  • Ballots Cast: 124,550
  • Municipal Election Turnout: 34.02%

Strategic Plan Priority - Community Engagement & Participation