Hamilton Fire Department Profile

The Hamilton Fire Department is dedicated to preserving life, property and the environment in Hamilton through an integrated program of fire protection and rescue services and emergency management.  The services provided by the Hamilton Fire Department to support a Healthy and Safe Community include:

  • Fire protection services, including public fire safety education, fire code standards and enforcement, fire response and rescue services focused on supporting a healthy and safe community.
  • Co-ordination of the City’s Emergency Management Program, including emergency plan development, training, exercises, and public safety education in order to enhance the City’s disaster resiliency.


Service Details

Related Subservices

  • Emergency Response
    • Fire
    • Medical
    • Rescue
    • Hazmat
    • Alarm
    • Flooding
    • Odour Investigation
  • Electrical Issues
  • Emergency Mitigation
  • Activation of the Emergency Operations Centre
  • Corporate Emergency Plans and Procedures
  • Fire Prevention/Code Enforcement
  • Hazard Identification and Risk Analysis/Critical Infrastructure Identification
  • Business Continuity
  • Public Education/Community Safety/Awareness
  • Fire Dispatch
  • Fire Fleet/Equipment Mechanical Services
  • Training of Hamilton Fire Department Personnel
  • Emergency Management training for internal and external partners
  • Emergency Exercises

Type of Service

  • Both public facing and internal corporate service


  • Essential/Mandatory, Legislated requirement 

Primary Funding Sources

  • Net Levy
  • Capital budget/reserves
  • User Fees
  • Grants

Service Level

  • At standard - The services meet the requirements of the Fire Prevention and Protection Act (F.P.P.A.) and the Emergency Management and Civil Protection Act.
    • The municipality provides Fire Protection and Rescue Services and Emergency Management services as deemed to be necessary, based on its needs and circumstances (a risk assessment). This provides the elected Council with the opportunity to determine which services, the level of services and how the services will be delivered.

Service Level Source

  • Legislated
  • Council by-law
  • Management directive


Performance Measures

How Much Did You Do? (volume)


  • 236 Structure Fire responses in 2018
  • 8,280 homes visited for the Home Fire Safety Education Program in 2018 (19,993 to date since May 2017)
  • 697 smoke alarms installed in homes through the Home Fire Safety Education Program (2, 048 to date since May 2017)
  • Updated Plans:
    • City of Hamilton Emergency Response Plan Reunification Plan
    • Emergency Social Services Plan
    • Mass Casualty Plan
  • Business impact analysis for the following Service Profiles are underway:
    • Infectious Disease
    • Healthy Environments
    • PH Foundational Standards
    • Citizen and Customer Service Profile
    • Emergency Management
  • Completed 13 training sessions with a total of 304 participants
  • Completed two city exercises with 70 city participants
  • Monthly maintenance of two Emergency Operations Centres
  • Two semi-annual Emergency Preparedness Advisory meetings involving city departments and community stakeholders such as Red Cross, Salvation Army, Port Authority, school boards, colleges and University
  • Public education campaign during Emergency Preparedness Week using TV, radio and newspaper ads

Strategic Plan Priority - Healthy & Safe Communities