Trust and Confidence Report

Hamilton Fire Department Profile

The Hamilton Fire Department is dedicated to preserving life, property and the environment in Hamilton through an integrated program of fire protection and rescue services and emergency management.  The services provided by the Hamilton Fire Department to support a Healthy and Safe Community include:

  • Fire protection services, including public fire safety education, fire code standards and enforcement, fire response and rescue services focused on supporting a healthy and safe community.
  • Co-ordination of the City’s Emergency Management Program, including emergency plan development, training, exercises, and public safety education in order to enhance the City’s disaster resiliency.


Service Details

Related Subservices

  • Emergency Response
    • Fire
    • Medical
    • Rescue
    • Hazmat
    • Alarm
    • Flooding
    • Odour Investigation
  • Electrical Issues
  • Emergency Mitigation
  • Activation of the Emergency Operations Centre
  • Corporate Emergency Plans and Procedures
  • Fire Prevention/Code Enforcement
  • Hazard Identification and Risk Analysis/Critical Infrastructure Identification
  • Business Continuity
  • Public Education/Community Safety/Awareness
  • Fire Dispatch
  • Fire Fleet/Equipment Mechanical Services
  • Training of Hamilton Fire Department Personnel
  • Emergency Management training for internal and external partners
  • Emergency Exercises

Type of Service

  • Both public facing and internal corporate service


  • Essential/Mandatory, Legislated requirement 

Primary Funding Sources

  • Net Levy
  • Capital budget/reserves
  • User Fees
  • Grants

Service Level

  • At standard - The services meet the requirements of the Fire Prevention and Protection Act (F.P.P.A.) and the Emergency Management and Civil Protection Act.
    • The municipality provides Fire Protection and Rescue Services and Emergency Management services as deemed to be necessary, based on its needs and circumstances (a risk assessment). This provides the elected Council with the opportunity to determine which services, the level of services and how the services will be delivered.

Service Level Source

  • Legislated
  • Council by-law
  • Management directive


Performance Measures

Strategic Plan Priority - Healthy & Safe Communities