Trust and Confidence Report

Healthy Environments Profile

Public Health inspection and promotion programs designed to ensure there is safe food to eat, safe water to drink and use for recreation, and prevents and reduces illness and injury from health hazards in the environment.

Service Details

Related Subservices

  • Food Safety
  • Healthy Environments
  • Residential Care Facility Inspection
  • Safe Water

Type of Service

  • Public facing

Rationale

  • Essential/Mandatory, Legislated requirement (Food Safety, Healthy Environments, Safe Water)
  • Discretionary Municipal Services (Residential Care Facility Inspection)

Primary Funding Sources

  • Grants/Subsidies

Service Level

  • At standard

Service Level Source

  • Legislated
  • Council By-law

 

Performance Measures

2019

How Well Did You Do It? (quality)

  • Percentage of restaurants with a Certified Food Handler on site at time of routine inspection, per year: 85% 
  • Percentage of health hazard investigations that were initiated within 24 hours of receipt, per year: 96.7% 

Is Anyone Better Off? (impact)

  • Percentage of public spas inspected while in operation, per year: 95.5%

How Well Did You Do It? (quality)

  • Percentage of restaurants with a Certified Food Handler on site at time of routine inspection, per year: 91.4% 
  • Percentage of health hazard investigations that were initiated within 24 hours of receipt, per year: 97% 

Is Anyone Better Off? (impact)

  • Percentage of public spas inspected while in operation, per year: 95%

How Well Did You Do It? (quality)

  • Percentage of restaurants with a Certified Food Handler on site at time of routine inspection, per year: 90.9% 
  • Percentage of health hazard investigations that were initiated within 24 hours of receipt, per year: 99.9% 

Is Anyone Better Off? (impact)

  • Percentage of public spas inspected while in operation, per year: 100%

How Well Did You Do It? (quality)

  • Percentage of restaurants with a Certified Food Handler on site at time of routine inspection, per year: 95.7%  
  • Percentage of health hazard investigations that were initiated within 24 hours of receipt, per year: 100% 

Is Anyone Better Off? (impact)

  • Percentage of public spas inspected while in operation, per year: 100%

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