Heritage Resource Management Profile
Heritage Resource Management preserves, presents and sustains Hamilton’s irreplaceable cultural heritage of City of Hamilton owned historic sites, museums, adaptive re-use heritage facilities, collections, monuments, statues and cenotaphs, interpretive materials, and plaques for the benefit of Hamiltonians and Canadians.
Key heritage sites owned and operated by the City of Hamilton include:
- National Historic Sites (e.g. Dundurn NHS, Battlefield House): 6
- Community Museum (Fieldcote Memorial Park and Museum): 1
- Children’s Museum: 1
- Military Museum: 1
- Adaptive Reuse Heritage Facilities (e.g. Tisdale House, Veevers Estate): 7
Service Details
Related Subservices
- Museum Operations
- Heritage Facility and Resource Management
- Heritage Policy, Initiatives and Strategies
Type of Service
- Public facing
Rationale
- Core municipal service
Primary Funding Sources
- Capital Budget
- Grants/Subsidies
- Net Levy
- User Fees
Service Level
- At standard
Service Level Source
- Council approved policy or service standard
- Funding agreement/grant covenant
- Past practice
Performance Measures
2019
How much did you do? (volume)
- Museum Visitation: 204,567
- Total Facility Bookings: 1,445
- Total Artifact Records processed: 4,407
- Total number of properties assessed for inclusion on Inventory, Register or Work Plan for Designation: 609
- Total Number of Heritage Plaques Installed: 17
- Total Number of Virtual Tour Usages/Visits: 12816
2018
How much did you do? (volume)
- Museum Visitation: 207,702
- Total Facility Bookings: 1,736
- Total Artifact Records processed: 6,453
- Total number of properties assessed for inclusion on Inventory, Register or Work Plan for Designation: 252
- Total Number of Heritage Plaques Installed: 12
- Total Number of Virtual Tour Usages/Visits: 12233
2017
How much did you do? (volume)
- Museum Visitation: 208,405
- Total Facility Bookings: 1,201
- Total Artifact Records processed: 15,822
- Total number of properties assessed for inclusion on Inventory, Register or Work Plan for Designation: 1,265
- Total Number of Heritage Plaques Installed: 14
- Total Number of Virtual Tour Usages/Visits: 19,497
How well did you do it? (quality)
- Ratio of Free to Paid Visitors (50/50 is target)
- 44/56 - second year for benchmark. 11% improvement over 2016
- Ratio of Core to Non-Core revenue (50/50 is target)
- 52/48 - second year for benchmark. No change from 2016
- Community Museum Operating Grant (CMOG) Assessment Score by Ontario Ministry of Tourism, Culture and Sport (80% target)
- 40/50 (2016).
- Ratings from independent web listings (e.g. TripAdvisor). Rate City of Hamilton Museums for quality at 4.0 to 4.5 out of 5.
Is anyone better off? (impact)
Surveys report that the vast majority of Canadians value the role of museums/heritage/historic sites and that museum visits are part of a larger process of engaging with the past and finding identity and meaning in their lives. Over 90% of Canadians believe that:
- Museums contribute to our quality of life.
- Children should be exposed to museums.
- Museums play a critical role in preserving objects and knowledge of Canada’s history.
- Museums are trustworthy and valuable learning institutions.
2016
How much did you do? (volume)
- Museum Visitation: 203,000
- Total Facility Bookings: 1,417
- Total Artifact Records processed: 10,647
- Total number of properties assessed for inclusion on Inventory, Register or Work Plan for Designation: 788
Is anyone better off? (impact)
Surveys report that the vast majority of Canadians value the role of museums/heritage/historic sites and that museum visits are part of a larger process of engaging with the past and finding identity and meaning in their lives. Over 90% of Canadians believe that:
- Museums contribute to our quality of life.
- Children should be exposed to museums.
- Museums play a critical role in preserving objects and knowledge of Canada’s history.
- Museums are trustworthy and valuable learning institutions.
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