Housing Service System Management manages, builds relationships and coordinates strategies and services to make sure everyone in Hamilton has a home. Funded by all levels of government this work covers the administration of $100 million in operations and is guided by the Council approved 10-year Housing and Homelessness Action Plan.
This service includes: social housing administration, direct assistance, policy development, preventing and ending chronic homelessness, increasing housing stability, and asset management.
- Legally mandated role to plan, fund and coordinate services relating to homelessness and affordable housing.
- Staff that deliver this service manage contracts with agencies delivering homelessness and housing services in order to maximize performance and minimize risks. Services are provided to people experiencing or at risk of homelessness find appropriate housing and receive the required supports to maintain housing.
- The City of Hamilton is the Service Manager for Hamilton under the Housing Services Act, 2011. Through the legislation, the City is responsible for delivering; funding, planning and administering government assisted housing programs and services. The City ensures legislative requirements and service level standards are met and that local rules meet the needs of Hamilton.
- The Service Manager is responsible for the establishment and maintenance of a coordinated access wait list to social housing to ensure there is an equitable and fair system for accessing the social housing system.
- The City of Hamilton administers Federal and Provincial homelessness funding in Hamilton (including Housing First programs) and conducts homelessness enumeration activities in accordance with Federal and Provincial guidelines.
Staff regularly liaise with other levels of government, non-profit and private sector developers to explore opportunities for new affordable housing. This includes facilitating the creation of new affordable rental housing.
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