Toxic blue-green algae has been confirmed at Pier 4 Beach in Hamilton Harbour.  Do not come into contact with the water. City of Hamilton conducting clean up along parts of the Hamilton Harbour shoreline.

 
Trust and Confidence Report

Human Resources Profile

An internal support service, delivering Human Resource service that enrich the culture and performance of the City through integrated business solutions, while incorporating a partnership-based, customer service approach to serving the organization.

Service Details

Related Subservices

  • Benefits Administration
  • Compensation Services
  • Employee and Labour Relations
  • Health & Safety
  • Wellness
  • Occupational Health
  • HR Analytics & Metrics
  • HR Administration
  • HR Business Partner Services
  • HR Information Systems
  • HR Records Administration
  • Human Rights
  • Diversity and Inclusion
  • Organizational Development and Learning
  • Talent (Recruitment Services)
  • Return to Work Services

Type of Service

  • Both public facing and internal corporate service

Rationale

  • Essential/Mandatory, Legislated requirement

Primary Funding Sources

  • Area Rating Reserves
  • Capital Budget
  • Net Levy
  • Reserves

Service Level

  • At standard

Service Level Source

  • Legislated
  • Council By-law
  • Council approved policy or service standard
  • Management directive
  • Past practice
  • Our People & Performance Plan
  • Best Practices
  • Industry Standards

 

Performance Measures

2020

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton: Not Available & Dependent on Finance & Payroll releasing their data
    • Municipal Benchmark Network of Canada Median: Will not be available until MBNC release

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 5.8% - [2.7% of the 5.8% (or 47%) due to retirement]
    • Municipal Benchmark Network of Canada Median: not yet available

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton: $813
    • Municipal Benchmark Network of Canada Median: $1,117

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 7.8% - [2.8% of the 7.6% (or 37%) due to retirement]
    • Municipal Benchmark Network of Canada Median: 6.01%

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton:$831
    • Municipal Benchmark Network of Canada Median: $1,180

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 8.55% - [3.76% of the 8.55% (or 44%) due to retirement]
    • Municipal Benchmark Network of Canada Median: 5.91%

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton:$940
    • Municipal Benchmark Network of Canada Median: $1,092

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 7.61% - [3.65% of the  7.61% (or 48%) due to retirement]
    • Municipal Benchmark Network of Canada Median: 5.46%

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton:$979
    • Municipal Benchmark Network of Canada Median: $1,161

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 6.62% - [3.64% of the  6.62% (or 55%) due to retirement]
    • Municipal Benchmark Network of Canada Median: 4.91%

How Much Did You Do? (volume)


  • Total Cost for Human Resource Administration per T4 Supported:
    • Hamilton: $864
    • Municipal Benchmark Network of Canada Median: $1,124

How Well Did You Do It? (quality)


  • Permanent Employee Voluntary Turnover Rate
    • Hamilton: 6.09% - [2.38% of the 6.09% (or 39%) due to retirement]
    • Municipal Benchmark Network of Canada Median: 4.88%