Human Resources Profile

An internal support service that provides human resource management programs and services to enable the City of Hamilton to meet its goals, consistent with Council directions, the City’s strategic plan and regulatory requirements.

Service Details

Related Subservices

  • Benefits Administration
  • Compensation Services
  • Employee and Labour Relations
  • Health & Safety
  • Wellness
  • Occupational Health
  • HR Analytics & Metrics
  • HR Administration
  • HR Business Partner Services
  • HR Information Systems
  • HR Records Administration
  • Human Rights
  • Access and Equity
  • Organizational Development and Learning
  • Recruitment Services
  • Return to Work Services

Type of Service

  • Both public facing and internal corporate service


  • Essential/Mandatory, Legislated requirement

Primary Funding Sources

  • Area Rating Reserves
  • Capital Budget
  • Net Levy
  • Reserves

Service Level

  • At standard

Service Level Source

  • Legislated
  • Council By-law
  • Council approved policy or service standard
  • Management directive
  • Past practice
  • Our People & Performance Plan
  • Best Practices
  • Industry Standards


Performance Measures

Metrics coming in future releases.

Strategic Plan Priority - Our People & Performance