Information Management Profile

An administrative service to provide overall support to the public and staff on Records Retention and Archives, Access and Privacy Legislation, Marriage Licensing and Burial Permits, and the Lobbyist Registry. This service includes:

  • Records Management, Retention and Archives - Provide information to the public and records management support to staff.
  • <>Municipal Freedom of Information and Protection of Privacy Administration - A legislated provision supporting the public’s right to access information held by the municipality and protect the privacy of individual’s personal information in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
  • <>Vital Statistics Administration - Provide registration services on behalf of the Province of Ontario for the detailing of deaths and marriages.
  • Lobbyist Registry- An accountability and transparency tool that allows members of the public to clearly see who is lobbying the City of Hamilton’s public office holders.

Service Details

Related Subservices

  • Records Management, Retention and Archives
  • Municipal Freedom of Information and Protection of Privacy Administration
  • Vital Statistics Administration
  • Lobbyist Registry

Type of Service

  • Both public facing and internal corporate service

Rationale

  • Essential/Mandatory, Legislated requirement (Municipal Freedom of Information and Protection of Privacy Act, Marriage Act and Vital Statistics Act, Records Retention By-law)
  • Discretionary (Lobbyist Registry)

Primary Funding Sources

  • User Fees (Vital Statistics Administration)
  • Net Levy

Service Level

  • At standard.  Meets the legislated, corporate and Council service level needs

Service Level Source

  • Legislated
  • Council By-law

 

Performance Measures

2018

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received (January to March): 56
Marriage Licenses Issued (January to March): 352

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 220
Marriage Licenses Issued: 2,261

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 217
Marriage Licenses Issued: 2,185

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 207
Marriage Licenses Issued: 2,185

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 175
Marriage Licenses Issued: 2,167

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 143
Marriage Licenses Issued: 2,089

How Much Did You Do? (volume)

Freedom of Information (FOI) requests received: 146
Marriage Licenses Issued: 2,141

Strategic Plan Priority - Our People & Performance