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Information Management Profile
An administrative service to provide overall support to the public and staff on Records Retention and Archives, Access and Privacy Legislation, Marriage Licensing and Burial Permits, and the Lobbyist Registry. This service includes:
- Records Management, Retention and Archives - Provide information to the public and records management support to staff.
- Municipal Freedom of Information and Protection of Privacy Administration - A legislated provision supporting the public’s right to access information held by the municipality and protect the privacy of individual’s personal information in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
- Vital Statistics Administration - Provide registration services on behalf of the Province of Ontario for the detailing of deaths and marriages.
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Lobbyist Registry- An accountability and transparency tool that allows members of the public to clearly see who is lobbying the City of Hamilton’s public office holders.
Service Details
Related Subservices
- Records Management, Retention and Archives
- Municipal Freedom of Information and Protection of Privacy Administration
- Vital Statistics Administration
- Lobbyist Registry
Type of Service
- Both public facing and internal corporate service
Rationale
- Essential/Mandatory, Legislated requirement (Municipal Freedom of Information and Protection of Privacy Act, Marriage Act and Vital Statistics Act, Records Retention By-law)
- Discretionary (Lobbyist Registry)
Primary Funding Sources
- User Fees (Vital Statistics Administration)
- Net Levy
Service Level
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At standard. Meets the legislated, corporate and Council service level needs
Service Level Source
- Legislated
- Council By-law
Performance Measures
2018 January to September
How Much Did You Do? (volume)
Freedom of Information (FOI) requests received: 163
Marriage Licenses Issued: 1,940
2017
How Much Did You Do? (volume)
Freedom of Information (FOI) requests received: 220
Marriage Licenses Issued: 2,261
2016
How Much Did You Do? (volume)
Freedom of Information (FOI) requests received: 217
Marriage Licenses Issued: 2,185
2015
How Much Did You Do? (volume)
Freedom of Information (FOI) requests received: 207
Marriage Licenses Issued: 2,185
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