Life Skills and Case Management: Home Management Program Profile
The Home Management Program teaches individuals, families and groups through practical instruction and coaching, the life skills necessary for day-to-day living. The service is tailored to meet the needs of each client or group specializing in the areas of:
- Activities of daily living
- Budgeting
- Advocacy and community supports
- Housing issues
- Nutrition and meal planning
- Parenting
Service Details
Related Subservices
- No related subservices
Type of Service
- Public facing
Rationale
- Discretionary municipal service
Primary Funding Sources
- Grants/Subsidies
- Net Levy
Service Level
- At standard
Service Level Source
- Funding agreement/grant covenant
- Management directive
- Past practice
Performance Measures
2017
How Much Did You Do? (volume)
- Number of home visits completed: 1544
- Average monthly caseload: 135
- Number of referrals for intensive case management: 179
- Number of workshops and groups: 461
- Number of participants in workshops and groups: 4028
How Well Did You Do it? (quality)
- Average wait time for service: 20 weeks
- Percentage of group evaluations rated satisfactory or higher: 99%
- Urgent status reviews to support immediate needs: 3
Is Anyone Better Off? (impact)
- 79% of clients were referred by community partners while 21% were self-referred for intensive case management.
- The program is connected to several community agencies to ensure those who require assistance can access supports from the Home Management Program.
2016
How Much Did You Do? (volume)
- Number of home visits completed: n/a
- Average monthly caseload: n/a
- Number of referrals for intensive case management: 159
- Number of workshops and groups: 290
- Number of participants in workshops and groups: 2621
How Well Did You Do it? (quality)
- Average wait time for service: 18 weeks
- Percentage of group evaluations rated satisfactory or higher: 99%
- Urgent status reviews to support immediate needs: 3
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