Ontario Works delivers temporary financial assistance for basic needs and shelter, and the provision of mandatory and discretionary benefits, employment related benefits and emergency assistance to eligible individuals and households.
This service portfolio includes financial and employment case management. Human services case facilitation provides one to one outcome planning and intensive case management, which involves assessment and referral to services to address income, housing, health, child-care, substance use and employment readiness needs. Ontario Works also assists participants in pursuing other income such as Ontario Disability Support Program (ODSP), Canada Pension Plan disability and retirement, Old Age Security, Employment Insurance, etc.
Additionally, Employment Services assists OW participants and ODSP non-disabled spouses and dependent adults in structured activities to build skills to prepare for and find jobs. In most cases, a client must agree to participate in employment assistance activities in order to receive financial assistance.
Employment supports include:
- Job counselling
- Job specific training
- Volunteer placements
- Job placement
- Self-employment/starting a business
- Addiction services
- Literacy assessments
- Access to basic education, so clients can finish high school or improve their language skills
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