Learn more about how our community’s collective effort can prevent and contain the spread of the virus...

Risk Management Profile
A business support service provided to the corporation to protect its assets and mitigate risk through the acquisition of insurance, the investigation and settlement of insurance claims, and an ongoing enterprise risk management effort. This service includes:
- Claims Administration - A business support service provided to the corporation for the management of property and casualty claims.
- Insurance Procurement - A business support service provided to the corporation for the negotiation, purchase and placement of all commercial and/or non-traditional property and casualty insurance coverage.
- Loss Prevention - A business support service provided to the corporation for the analysis of accidental loss statistics and the development of reduction strategies.
- Risk Transfer - A business support service provided to the corporation for the analysis of accidental loss statistics and the development of reduction strategies including insurance certificates and contract renewals.
Service Details
Related Subservices
- Claims Administration
- Insurance Procurement
- Loss Prevention
- Risk Transfer
Type of Service
- Both public facing and internal corporate service
Rationale
- Core municipal service
Primary Funding Sources
- Net Levy
- Insurance – when applicable
Service Level
-
At standard. Meets the legislated, corporate service level needs
Service Level Source
- Legislated
- Past practice
Performance Measures
2020
How much did you do? (volume)
- Litigated files closed: 103
- Total relief sought against the City: $72,600,000
- Total expense incurred: $2,750,000
2019
- Litigated files closed: 140
- Total relief sought against the City: $186,211,508
- Total expense incurred: $5,086,427
2018
- Litigated files closed: 154
- Total relief sought against the City: $70,764,132
- Total expense incurred: $2,654,131
2017
- Litigated files closed: 240
- Total relief sought against the City: $132,513,408
- Total expense incurred: $13,789,868
2016
- Litigated files closed: 219
- Total relief sought against the City: $110,184,747
- Total expense incurred: $14,964,310
2015
- Litigated files closed: 158
- Total relief sought against the City: $75,966,000
- Total expense incurred: $7,159,000
2014
- Litigated files closed: 141
- Total relief sought against the City: $144,500,000
- Total expense incurred: $9,105,000.00
- Date modified: