Water & Sewer

Water & Sewer

Service at a Glance

Is Hamilton's water safe to drink?

When you fill up your glass with water from your tap, you can be assured that Hamilton’s drinking water is safe to drink. The City of Hamilton’s drinking water consistently meets all Ontario Drinking Water Standards.

I have low water pressure. How do I report it?

There are a number of reasons why you are experiencing low water pressure. Temporary low water pressure could mean a water main break in your neighbourhood. Ongoing low water pressure could be an issue with your water service line. Call 905-546-2489 to report an issue.

Arsenic Limits for Drinking Water to be Lowered in 2018

On January 1, 2018 the limit in the Ontario Drinking Water Standard (ODWS) for arsenic in drinking water wells will be lowered from the current limit of 0.025 mg/L to 0.010 mg/L.

Low Level Water Conditions

A low level water condition is declared when a potential for water supply problems is identified through a lack of rain and streamflow levels.

Sewer and Water Line Warranty Program

The City of Hamilton is offering an optional water and sewer line warranty program for Hamilton homeowners in partnership with Service Line Warranties of Canada.

Do I need a licence to haul water?

The City of Hamilton provides potable drinking water at water fill stations for bulk purchase for properties that do not receive City water in their tap.Our two water fill stations for bulk purchase of water are located at:

  • 70 Dartnall Road, Hamilton
  • 1422 Cormorant Road, Ancaster

If you want to buy water from our bulk water filling stations, you need a water hauler licence. 

Protecting your home from basement flooding

Hamilton's Residential Protective Plumbing program provides financial assistance and guidance to protect your home from basement flooding as a result of sewer backups.

You may be eligible for a single grant up to $2,000 through the 3P program.