Community Wells

Potential Postal Disruption

In the event of a postal disruption at Canada Post that may begin on or after October 22, 2018, we ask that citizens please make alternative arrangements to ensure the timely receipt of their payment to the City.

  • Backflow Prevention Program
  • Sewer Lateral Management Program
  • Protective Plumbing Program (assessment and payment request forms)
  • Lead Line Replacement Loan application forms

All required documentation for the above mentioned programs should be dropped off at the Hamilton Water Storefront located at 330 Wentworth St. North, between 8:30 am and 4:30 pm.

Protective Plumbing Program Grant Cheque Information

  • Cheques will be available for pick up at 330 Wentworth St. North, between 8:30 am and 3 pm.
  • Property Owners should call 905-546-2489 to verify that their cheque is available for pick-up before coming to 330 Wentworth.
  • Property Owner will be required to show Identification in order to pick up the grant cheque.

If you have any questions, please free to call 905-546-2489.

If you live in Carlisle, Freelton, Lynden or Greensville, your water comes from the groundwater in an aquifer.  Groundwater is formed when rain and other precipitation moves down through the soil, sediment and rock until it reaches the water table. In Carlisle and Freelton, water is pumped and stored in water towers.

Water tower levels

Outdoor watering program & watering ban

If you live in Carlisle or Freelton, you must follow the mandatory watering program.

During the summer months, outdoor watering is allowed from 7 am to 11 am and 7 pm to 11 pm every other day.

The outdoor watering program:

  • helps ensure the water tower supply levels stay remain high
  • allows the water supply to increase mid-day and overnight to prepare for the next cycle of water use