Water & Sewer

Concerns With Your Water Supply

Here are some concerns you may have with your water supply and what to do.

Low water pressure

Low water pressure can be temporary or ongoing.

Temporary low pressure
There are a number of things that can cause temporary low water pressure, such as:

  • a water main break
  • a fire hydrant could be in use
  • a heavy demand on water use, such as lawn watering

Ongoing low pressure
There are a number of things that can cause permanent low water pressure, such as:

  • your home could be located on a hill or far from the nearest pumping station
  • the water service line that comes into your home could be undersized
  • the pipe may have a lot of scale in it blocking the water flow

How to report low water pressure

If you are experiencing ongoing low water pressure, call 905-546-2489.

When you report a low pressure problem, you need to answer the following:

  • Is this an ongoing problem or has it suddenly happened?
  • Are there any contractors doing repairs in your area?
  • Is the water flow problem throughout the whole house or just one faucet?
  • Have you checked the water control valve in the basement? Do you see or hear water running?