Unflushables Damage to Homes & Neighbourhoods

Potential Postal Disruption

In the event of a postal disruption at Canada Post that may begin on or after October 22, 2018, we ask that citizens please make alternative arrangements to ensure the timely receipt of their payment to the City.

  • Backflow Prevention Program
  • Sewer Lateral Management Program
  • Protective Plumbing Program (assessment and payment request forms)
  • Lead Line Replacement Loan application forms

All required documentation for the above mentioned programs should be dropped off at the Hamilton Water Storefront located at 330 Wentworth St. North, between 8:30 am and 4:30 pm.

Protective Plumbing Program Grant Cheque Information

  • Cheques will be available for pick up at 330 Wentworth St. North, between 8:30 am and 3 pm.
  • Property Owners should call 905-546-2489 to verify that their cheque is available for pick-up before coming to 330 Wentworth.
  • Property Owner will be required to show Identification in order to pick up the grant cheque.

If you have any questions, please free to call 905-546-2489.


Illustration of Floss packageHome Plumbing Damages
Clogs and buildup of materials that have not broken down in your pipes can lead to costly repairs. The repair bill for pipes that have been clogged or damaged by unflushable items can reach into the hundreds to thousands of dollars. That's a lot of money out of your pocket on an easy and preventable fix.

Be a Good Toilet Neighbour
Unflushables can also get caught in the sewage pipes that lead to your neighbours' homes, causing flooding and property damage. Don't risk it. Be a good neighbour and only flush the 3Ps to give you and your neighbours plumbing peace of mind (and dry basements).


Wrap any baby wipes within your baby's used diaper and throw it in the garbage can once you're finished changing your little one.