Well Water Testing
Testing water from private wells is the responsibility of each well owner. To ensure your well water is safe to drink, Public Health Services recommends testing your well water at least three times each year for bacteria. About 24% of water samples from private residential wells and cisterns in Hamilton had unsafe levels of bacteria in 2012.
How to test well water
The Ministry of Health and Long Term Care provides free water testing for bacteria, including E.coli and total coliform, from private wells.
Follow these steps to test your well water:
1. Pick up a testing kit
Due to the COVID-19 Pandemic, all Municipal Service Centres are currently closed, not accepting water samples from the public and not giving out water sample bottles.
- Municipal Service Centres are open Monday to Friday 8:30 am to 4:30 pm.
- The Public Health Lab is open Monday to Friday 8:30 am to 4 pm.
Ancaster
| Locations in Ancaster | Pick-up | Drop-off | Availability |
|---|---|---|---|
| Municipal Service Centre 300 Wilson Street East, Ancaster, Ontario |
yes | yes | yes |
|
Copetown General Store |
yes | no | year-round |
Dundas
| Locations in Dundas | Pick-up | Drop-off | Availability |
|---|---|---|---|
|
Municipal Service Centre Drop-off before 9 am on Thursdays |
yes | yes | yes |
Flamborough
| Locations in Flamborough | Pick-up | Drop-off | Availability |
|---|---|---|---|
|
Municipal Service Centre Drop-off before 9 am on Thursdays |
yes | yes | yes |
|
97 General Store |
yes | no | year-round |
|
Carlisle Post Office |
yes | no | year-round |
|
Rockton Berry Farm |
yes | no | seasonal |
|
Lynden Post Office |
yes | no | year-round |
Glanbrook
| Locations in Glanbrook | Pick-up | Drop-off | Availability |
|---|---|---|---|
|
Municipal Service Centre |
yes | yes | yes |
Hamilton
| Locations in Hamilton | Pick-up | Drop-off | Availability |
|---|---|---|---|
|
Public Health Lab |
yes | yes | year-round |
|
Hamilton City Hall |
yes | yes | yes |
Stoney Creek
| Locations in Stoney Creek | Pick-up | Drop-off | Availability |
|---|---|---|---|
|
Municipal Service Centre |
yes | yes | yes |
|
Highland Country Markets |
yes | no | year-round |
2. Collect a water sample
Use the sample bottle provided by the Ministry to collect a water sample. Follow the instructions that come with the bottle closely for accurate results.
3. Drop off the sample
Bring your water sample to the Public Health Lab located at 250 Fennell Avenue West, Hamilton, within 12 hours of collecting it from your well. Keep the water sample cool while you bring it in for testing. Sample freshness is essential for accurate tests.
Complete the form provided in the test kit so results can be mailed to you or write down the number below the bar code on the bottle so you can call in to get test results later.
The Public Health Lab cannot accept water samples from untreated surface water such as lakes, streams and ponds.
4. Wait for water test results
Wait for your water test results. If you completed the form provided in the testing kit, your water test results are mailed to your home. Otherwise, follow the instructions on the blue card enclosed with your testing kit to get your test results from the automated telephone system.
Well water test results
Beginning on Wednesday, January 20, 2021 and until further notice, a decision has been made to suspend private citizen drinking water test report pick up at the laboratory sites.
Private Citizen Drinking Water Report Pick Up:
- Clients may follow the request for records posted on the PHO website to receive a copy of their report by e-mail.
- If the client ticked the “I will pick up report at the laboratory” box on the requisition, the test report will be mailed to the submitter’s mailing address that appeared on the form.
- Private Citizen Drinking Water Sample Drop Off / Collection Kit Pick Up:
- Regional laboratory sites: Designated refrigerator/cooler with ice packs have been made available to clients away from the laboratory area and staff (e.g., lobby/vestibule). Touch surfaces will be cleaned/disinfected often.
You will get your well water test results by mail if you completed the form in the testing kit or you can follow instructions on the blue card enclosed with your testing kit to get test results from the automated telephone system.
How often to test well water
If you have not tested water from your well for over a year, we recommend you test it immediately:
- Follow instructions above for how to test well water, but take three water samples at least one week apart.
- If you have water treatment devices attached to your plumbing, you may choose to submit two drinking water samples: one from a tap used for drinking water and the other sample from a location prior to treatment. This helps determine the level of bacteria not only in your tap water but also in your well.
After the initial testing, we recommend you test your well at least three times during the year:
- immediately after the snow melts in spring
- in the middle of summer
- in the fall
The quality of your well may vary throughout the year, especially during periods of heavy rain.
- Date modified: